I went into the branch today to get money out of my checking account and I was told by the teller…read morewho was a Middle eastern man that I cant get my money because my money that was in my account wasnt actually in my account which made no sense being as tho I am a former employee of Wells Fargo Private Bank and know that isnt a real thing. He was adamant that I couldnt get my money until tomorrow. I left the branch disappointed to go to another branch to see if this was a real thing. Upon going to the tenth street location in Wilmington I was told by the banker there that I could absolutely get the money that was in my account and they helped me get my withdrawl. Ive been a customer for years and never dealt with a teller lying in my face about my own money. With that being said I ended my relationship with Wells by withdrawling all of my money as well informing the organization that I work with (They are severing ties with Wells Fargo as well). To be discriminated against and not being able to get the money that belongs to me was insulting. There is room for training at this Branch.

Nope!!!! Don't do it!! Terrible bank and shady fees! Go somewhere else!! Horrible customer service.read more

I truly don't even know where to begin my husband and I made it a point to carefully explain our…read moresituation when we opened our joint checking account being that he was going away for work for almost a month and we needed to be able to access funds together in order for me to pay bills etc long story short not one but three different tellers said nothing to us about how long it was going to take for a deposit to clear my husband deposited his check last Friday and it is still not cleared even though they have confirmed it's a good check and the funds have been taken from his employer so what's the freaking excuse?? I wasn't able to pay the bills that I had to I lost items my kids lost out in order to get by the amount of extra money we have to pay back it's going to be more than the $600 check that hasn't even cleared and even after calling them and once again explaining the situation they still to this very minute have not released this check it's pathetic TD Bank is the most inconvenient Bank in the world as soon as my husband comes back from this job we are closing the account immediately and going to another bank unbelievable completely disgusted right now they should be ashamed of themselves I could have lost my home .. I get having to hold it for a couple days but we put a request in to get it quicker after we found out they confirmed it got the money and still held it there i NO EXCUSE.. AND TD BANK SHOULD BE COMPLETELY ASHAMED OF THEMSELVES THAT THAT'S THEIR POLICY AND THE WAY THEY RUN THEIR BUSINESS UNBELIEVABLE

On Jan. 6 I deposited a 334,500$ check in my checking account only to learn on Jan. 8 that the…read moremoney will not be available for another 10 business days. This is beyond outrageous, even more so as I see in the account where the check was drawn on, that the amount has been debited and is no longer available. TD bank uses my money for 14 days for free. Do they pay their dividends with it? Unfortunately I have to wait 2 weeks to close my account but this organization definitely does not deserve your business. Walter

I am a teacher of the visually impaired and I was taking a student on a lesson to do a bank…read morewithdrawal. The staff was very supportive in helping the student learn to independently make a withdrawal while giving him proper guidance.

This is the Citizens Bank branch I have been working with since the beginning…read more I have seen a lot of staff come on go but only thing was same is Smiling and helpful employees. I have 3 different accounts with Citizens. 1 Personal 2 Businesses. Current Branch Manager is great with interrelations and very knowledgeable. I easily send more than 10 of my friends to open an account there. Hope they did. Congrats to Citizens Banks and Suburban Plaza Branch

I am a small trucking company I opened a new business account there took my first check in $600 it…read morewent fine funds where available the next day a week later I take my next check in $4,100 on a Friday deposit they told me my funds would be there Monday now Monday at 2:00 no funds available so I call them then they tell me they are holding my check for 5 days so that mean I'm on a weeks long vacation it takes $1,200 a week in fuel to keep my truck moving and I got nothing so f**k PNC I am closing my account

Dexter is super helpful with helping us open an account. He is very friendly and professional, he…read morereplies to our request fast, and courteous, you have great people PNC!

Opened a bank account and the lady had my id in hand still didn't spell my name right when I got my…read morecard I seen it came back and was told my account would be updated and I would be sent a new card two weeks later never received a card , go back to get a new one and emphasize I need to use the one they gave me to accesss funds and was told that I would be able to use card as soon as I left made a purchase decline decline decline now I have to wait 7-10 days for a new card cause they don't print them out at the bank themselves another stupid thing they do this is just a terribly ran bank

Absolutely no customer service by those in charge. The newest, lowest employee was kind and…read morehelpful. The ones who are in charge are in the wrong business. You are dealing with people's money. Be. Nice. Geez.

I love every employee at this location. They are all knowledgeable, some bilingual and all there to…read moresupply your every need, with a smile. There is a location closer to me but I purposely pass that one by to go to this location because the customer care is night and day. In fact, I have no idea how the nearer locations service is because they have a front door greeter who acts more like a stingy hockey goalie. She wont let you pass and everything you say you need, she says they don't provide. Take the extra 10 minute ride. The employees here are all worthy of employee of the month. Banking needs with a family feel.

This is an amazing bank from the tellers to the officers. We left M&T because of non attentive…read morepeople. Shout out to Sarah Rouches and Odette Parker who are always helpful and friendly. Chris B

10 minutes ago NEW I…read moredeposited a check with this bank for my closing for my new home that was gifted to me by my mother. Thus check has been in hold since 5/13. An official check from chase!. They blocked my account so all my bill pay bounced back and now my car insurance had canceled. This bank is racist. They think I'm s thief when I'm just trying to purchase a home. 1

Great place to do all your banking! They are very helpful and very knowledgeable! Always a friendly…read moreexchange