This store profiles you , if you look a certain way they are thinking your stealing. I went in today made a purchase of 200dollars.
My issue is that throughout the store they kept sending employees to see what I was doing , never asked if I needed help.
I had 4 boxes with men's shoes throughout the store , once I'm in line a BIG HUGE overbearing "guy" says he needed to take my boxes , mind you I'm ready to pay , he doesn't wait for me to hand them over he takes them from me , I look over to the (I'm assuming manager ? ) with a look like are you serious right now? She says "oh they're to heavy for you to carry" so I said ok , when I'm exiting the door ONCE I PAID FOR MY ITEMS OF COURSE , I asked that HUGE MAN who had 5 mins ago was so concerned about my well being to help me take the "heavy boxes " to my car. He said he couldn't? Sooooo basically they were profiling me because I'm a African American/ Hispanic woman with tattoos , I do not remember feeling this way at any other time at any WSS , I strongly suggest to train the employees better to serve the customers needs and not assume that every black / Hispanic person is there to steal.
By the way there was A long line of white / light skinned customers behind me with tons of items , never saw any of the employees Approach them to ask them for help with their "heavy items"
Everyone at this store looks like they need to get in shape to. They all look like they're having a food coma! Sleepy , standing all around each other talking about who knows what and only looking at certain customers with certain looks. I will not come to this store again and I hope that you will think twice to come here.
I'm even thinking of returning my stuff for a refund. This really made my day unpleasant. Look at the video cameras the proof is in the video. I hope they all have a rotten Christmas! Dam you wss !!!! read more