Great experience! I did my research on their website before visiting so I already knew which…read moremattress I wanted to buy. I was in and out within an hour. I walked in, told the sales rep which mattress I was interested in, tried it out and the sale was complete. He was very transparent about the pricing and delivery process. He even gave me a great tip on what to do with our old crib mattress! He suggested giving it to our dog and our dog couldn't be happier!

After 8 years of sleeping on an old queen mattress my wife and I decided to upgrade and go to a…read moreking mattress. I had heard all of the high pressure techniques from the chain mattress stores. I had seen the Original Mattress Factory commercials on TV and heard them on the radio. We purchased a bed from another retailer but needed the mattress and box. We spent a Friday evening at a few different stores and we set to do the same last Saturday morning. I saw another OMF commercial and told my wife we're going there to check them out. Tim, the sales consultant was very thorough in explaining the different styles and showing us the internals of them. We settled on the orthopedic set. The mattress was delivered and I have had the best nights of sleep. No more back problems. I recommend this store. No high pressure and they allow you to take your time.

Eugene cares about the company and its bottom line, and it shows in his level of customer service…read more He always goes above and beyond what customers need. He has a knack for knowing what will make the customer feel great. Thank You for all your help.

I had the BEST customer service experience since Covid! Eugene was very welcoming and helpful. I've…read morebeen here several times before and purchase other items but his customer service made me comfortable and I'll be sure to come back. Please keep him on staff. Thank you

Love our real leather couch! Great quality and price. We got it at 50% of the cost. The delivery…read morepeople were courteous and appear to take pride in what they did.

Please don't waste your time or money on buying any appliances from this place! They claim the…read morerefrigerators are "brand new" just have dents/ scratches on them but they clearly aren't. They work on the compressors and they go out and do not cool. My first fridge I bought they came out 3 times then had to bring me a new one. Told me this was brand new & would be fine. A few months later the it was doing the same thing. Not cooling. Each time I lost all of my groceries in the fridge/ freezer due to them not coming in time to fix the fridge. As a single mom it is very expensive for me to replace a refrigerator full of food. They have had to take my 2nd fridge in to work on it and try to fix it. It has been year of nightmares dealing with this.

When you come here you HAVE to ask for Travis M. It is a must! He is very sweet, knowledgeable,…read moreand PATIENT. He most definitely knows what he is talking about. This is my first time buying a mattress, so as you know I don't know much about what to look for. He was very patient and offered me a lot of helpful information that gave me more insight on what to look for and what I personally would like. He also informed me of the offers that the store has. He also was very attentive to what I said I liked and what I was looking for. He remembered all of that when he was showing me different mattresses. He was not hesitant at all when it came to pulling out mattresses for me to try. He even offered me to try more! He is a AWESOME person to work with. Update: It has been a little over two weeks and I love my mattress. They have free delivery which is great. I believe I bought it on a Tuesday or Wednesday and it was delivered to me on Friday. Literally days after my purchase. Because I got the free delivery instead of the $99 delivery, I had to set my bed frame up by myself which wasn't a problem at all. It didn't take a rocket scientist to put it together.

I talked to Asia about what I was looking for, and the price range I wanted to stay around. Not…read moreonly did she help me find my bed, but it was a quick and easy process.

My husband and I visited Mattress Outlet Atlanta because of the amazing reviews we found online…read more Let me just say, the reviews did not lie! Jacob, the store owner, was warm from the moment we walked in. He is super knowledgeable about mattresses and never made us feel pressured about purchasing. We were looking for a new King sized mattress, and I love that he was honest about the differences between each brand and mattress category. The prices are also fantastic! Needless to say, we rushed to purchase one. So happy we came here :)

"Great experience at this mattress outlet! The store was wonderful, and KJ was amazing. He was very…read morehelpful, friendly, and made it easy to find the right mattress. Excellent customer service and great prices. I highly recommend shopping here!"

Helpful people producing high quality locally, so when we've wanted to get the mattresses & a…read morereally sturdy futon (w/a top quality mattress, not what typical futons usually have) that the family would be using the most, Verlo has been a smart investment - from our first purchase ~25+ yrs ago thru the most recent this year. Not pushy at all - with technical questions well answered, finding what best fit our preferences was easy.

Unlike Mattress Firm or the other the local chain stores, this is a family run business that cares…read moreabout their customers. You know working with the owner you are getting a good deal. Their team ( not an outside service) brings the mattress to your house assuring satisfaction. Due to some Back issues, mattress required modifications. They where very patient as we went through what was needed and the mattress has been wonderful. Now that I have had it for a while, needed modification. They are helping me by adjusting the mattress again, avoiding the need of trying to find another solution. Yet again, mattress is great and saved me the cost of new mattress and all in the same day. This is the type of customer service you do not find from ANY mattress chain

Absolutely loved our experience today at Fred's! Mark and Mike were so helpful and really know…read moretheir products. I'm picky about my purchases, especially an investment of some serious money like a mattress. I want to go to a place where they are professional, and still take care of you like family and at Fred's they do! We saw the store in a release of cabin fever drive up GA 400. Pulled up the website and it was clean, clear and gave us good info. Called for an appointment and were blown away by the customer service! Excellent! Mark took time to explain and gave us just the right blend of assistance and time to try out the products and think about our purchase. During this pandemic they are only available by appointment, but super easy to set one up! Give them a call today! Easy to find, good size parking lot!

We were shopping for three mattresses. Their prices were excellent. There was absolutely zero…read morepressure from the sales staff and the delivery was flawless. I will be a repeat customer. Thank you Fred's beds!

I was so impressed with the helpfulness, and honesty of this manager. The beds are great quality…read moreand great prices. We had such a great experience at this wonderful place. It came highly recommended, and I'm so glad.

Please stop in and see Jana at Rest Easy Mattress in Covington. I have know her for many years and…read moreI cannot say enough good things about her and this business. If you want excellent customer service along with great products and prices, you can rest assured, your in good hands here.