I have been shopping at Brownlee's for almost 20 years and have always found them to provide the…read morebest price with the best service.

I've bought several items at Brownlee's in the past and have been pleased with the quality. I…read morerecently went to buy two accent chairs. Long story, but after ordering the chairs, the next day I discovered and was told that the price tag on the floor models are not the correct price. Had a lengthy discussion with my sales lady and was told the prices are what the buyer paid when the products are originally acquired. I asked why they don't just mark them up if the price changes. I was told that would discourage customers from buying. Bait and switch? Of course it is! I was so disappointed in such shady business practices, I cancelled my order immediately. Buyer beware!

We have used wendys several times. They are amazing!…read moreShe helped me find the best dining set, best price! And delivery and assembly was smooth. Will always use them for our furniture needs. And recommend them to our family and friends!

Good, family based business. They work with you and are pretty friendly. Variety of furniture and…read morewilling to order more things to your liking.

Love our real leather couch! Great quality and price. We got it at 50% of the cost. The delivery…read morepeople were courteous and appear to take pride in what they did.

Please don't waste your time or money on buying any appliances from this place! They claim the…read morerefrigerators are "brand new" just have dents/ scratches on them but they clearly aren't. They work on the compressors and they go out and do not cool. My first fridge I bought they came out 3 times then had to bring me a new one. Told me this was brand new & would be fine. A few months later the it was doing the same thing. Not cooling. Each time I lost all of my groceries in the fridge/ freezer due to them not coming in time to fix the fridge. As a single mom it is very expensive for me to replace a refrigerator full of food. They have had to take my 2nd fridge in to work on it and try to fix it. It has been year of nightmares dealing with this.

Great people, and great service. They will work with you on price and selection! I had a much…read morebetter experience working with them on buying bigger appliances, plus they deliver for a much more affordable price.

I was looking for an oven to purchase that had a double oven and I wanted one of the ovens to also…read morebe a convection bake. I was told that the GE oven was the one that had those options, so it was ordered. After I tried to cook something on the cook top, with no luck, I found out that this cook top was a induction top. NO ONE at that store told me anything about this cook top, nor was it explained. I figured all that out on my own. I called to get them to take it back, because I was within 30 days of buying this oven. I was told that I had 3 days to return it and I should have read that on the delivery paper that I signed when it was delivered. I NEVER SIGNED ANY PAPER!! They said I did but when I asked them to get me a copy of where I signed, they could never find it. So it kind of seems to me that they are being a bit deceptive here with that. So now I have a stove and half of my pots and pans dont work. SO BE VERY CAREFUL WHEN BUYING ANYTHING FROM THEM BECAUSE THEY WILL NOT EXPLAIN ANYTHING ABOUT WHAT YOUR BUYING. I contacted GE to see if there was anything they could do. They could not believe that they wouldn't take it back. They are only worried about turning a fast buck and nothing about customer satisfaction.

I have purchansed many pieces from them, den set, 2 bed sets, end tables. They are always friendly…read moreand very helpful. I feel like I am truly in the neighborhood store.

I asked for a refund and was treated so badly and disrespectfully by the owner J.M. Patterson that…read moreI cried. After waiting a month and a half for delivery ($2,000 leather sofa & loveseat), they gave me every excuse in the book. I informed him that I would file with the Better Business Bureau, and he said he didn't care and they couldn't do anything. Well I can leave this review, can't I.

We bought chairs many years ago and have left them outside. They look as good as today as the day…read morewe purchased them. Love!!!

Absolutely the best built outdoor furniture you can buy. We have purchased 2 times, 4 chairs total…read moreand plan to purchase more. Huge selection of colors. Make sure you place your order soon for this summer, they get busy in the summer. We waited until summer but it still only took about 2 weeks, it was worth it. Our chairs are large and easy for everyone to get in and out of. Looking forward to seeing new products in the future.

I was so impressed with the helpfulness, and honesty of this manager. The beds are great quality…read moreand great prices. We had such a great experience at this wonderful place. It came highly recommended, and I'm so glad.

Please stop in and see Jana at Rest Easy Mattress in Covington. I have know her for many years and…read moreI cannot say enough good things about her and this business. If you want excellent customer service along with great products and prices, you can rest assured, your in good hands here.

My husband and I purchased a french door refrigerator here, three months ago…read more When we arrived in the store, they had a variety of appliances at great prices. The men who worked there, was oh so excited to help us. They smiled, was respectful, and even had great conversation....great salesmen. They do payment plans, which we didn't do, because we love paying all at once for everything (except when I shop on QVC or HSN. But, that's another story.) They also do delivery. Its not free, but you can bargain with them. The fridge arrived the next day. The men installed it and left a mess in my kitchen. I did not know that, until my husband was upset about the problems we started experiencing, with this appliance. Everything was working great, until a month and a half into having the fridge. We started hearing a bad rattling sound in the fridge. Then bonk bonk bonk....it stops working. The freezer worked, but the fridge did not. They have a warranty on their appliances, so we called them to let them know what happened. Mannnnn, we didn't see the maintenance man until a week later. I had to give my food to my pastor and first lady. I had just went shopping three days prior, for fresh produce. Now, the only thing I keep in the fridge is shelf stable items. Heck, I need to go check on them, just in case. When the maintenance man came, his name is Angel, he did a quick fix and said that he would be back as soon as he gets the part in. He said that it should be 3-4 days. Well well well. Fast forward two weeks. My husband calls a many of times, with no return phone call (after leaving message after message with the receptionist.) One day he calls, and the receptionist said that Angel just went on paternity leave, and he wont be back until that Monday. Ohhhhhhh, so all they have is one maintenance worker huh? Yup. So, two more weeks of calls, from my husband and no response, I told him to give me the number. Y'all, when I called up there, I went off, yall hear me? I went OFF! I told the receptionist that I was about to call my bank to get my refund, blah blah. I was heated, and still am. I haven't been able to use my fridge at all. The ice maker doesn't work, and the water isn't cold. The fridge isn't cold at all. Its not hot either, it's room temperature like, with a hint of coldness. Being that I have a 14 month old, I storing milk is not an option. I have to use a mini fridge to do that. I just got a phone call from my husband and he said that Angel will be here in 35 minutes, and that he has the part for the fridge on his truck. What? So, I had to act a fool, for something to be done, on a fridge, that we spent over $1000 on? Guess this shows that women get things accomplished, better than men (just joking,) but in all seriousness, this shouldn't have come to this. They have done ruined their clientele. I have so many military battle buddies, that want to know where we got the fridge. I tell them where I got it, and tell them to tell their family and friends, not to buy from them. Heck, my church family loves the fridge, and I was going to surprise them with one. I had one picked out and everything. Its sickening, that we had the fridge for 3 months and it has only worked for about a month and a half. I will do an update on what happened, once this refrigerator has been working. Its still gets 1 star, but imma update yall. Ok. I took a break while watching them work on the fridge. My husband came home from work because, I don't like being in a house with a man, thats not my husband. Nope, you wont get me caught up in no unnecessary mess. It took about an hour. Still, they were polite and respectful. He told my husband that its fixed. He said that if there is anymore problems, we can come back up there, and exchange the fridge with another one of equal price. We will see.

I purchased a washer and dryer on 4/13/2024 for $900 dollars. The second week the washer would not…read morespin. It took a technician TWO times to fix the problem. After 20 days my dryer stopped heating up. Know it is under "warranty" two week later, two technicians later it is still not drying! When I called the store, I purchased it from they would not take it back, exchange or give a refund in fact they were very rude. Think about it $900 dollars wasted in this economy. It is a hardship on my family. And continues to be 7/3/2024 I am still cannot dry my clothes. Before you buy anything reach out to me and I will show you receipts! Do not waste your money with this organization. They will do you wrong and not blink twice. No accountability just damaged products! Email me at jsouthern19@gmail.com if you need receipts. I will do anything to prevent this from happening to another person. Do not buy a thing from them you will regret it!!!!