Our experience was awesome. Eddie and his crew dealt w my super anxious mixed breed for a bath,…read morenails, etc. So happy we have them a try! We will definitely be going back probably monthly and hopefully the dogs will be more excited next time when they know what's going to happen. Highly recommend!

Scheduling was easy and flexible.. the service was fast and on time.. and my pups hair cut was…read moreEXACTLY what I wanted. Highly recommended!

These guys are the best, my GRANNY'S dog loved them.... Very knowledgeable and handled our dog with…read morecare.... Hopefully.... They are still available and can come service my dog ... in Pa!!

I can't even begin to say how pleased I am with the grooming Debbie gave my 14 year old bagel mix…read moreEli! Debbie was on time, was very gentile and even was able to cut and file all his long nails and he hates having his paws touched! He smelled and looked awesome!!

The staff is very friendly and the extra little bandana is always fun! It is easy to make an…read moreappointment and they usually can get you in last minute if necessary.

this place is like no other. I've seen animals and owners leave happy, comfortable and excited to…read morereturn. the move and care they provide to these fur babies is outstanding! cleanliness is top notch, communication is clear and concise. they never skip a beat when it comes to animal care. Marianna is by far the best groomer we've ever come across. My dog is so nervous. each time he happily goes inside, she embraces him and he is peaceful and happy.

I have been bringing my dog to Bark's for boarding (and for an occasional daycare visit) for…read moreseveral years. I love the staff and utilizing a small business owner. Making reservations online is very convenient. It is never easy to leave your pet but I am always confident my dog is in good hands.

are dogs had a great time at barks bed and biscuit. Everybody is always so nice and the facility…read morelooks terrific. bringing our dogs here whenever the opportunity arises.

This place use to be REALLY good. My dog didn't mind going here. My last few appointments I would…read moredrop my dog off then get a call HOURS later that the groomer (the owner) called out . I knew I was never going back when the staff was also bad mouthing the groomer. Apparently this happens a lot there. I recommended a friend to this place and her dog was shaved down to the skin. The owner responded "shit happens" . No, sorry. If you love your dog do not go here. You've been warned.

Never again. I've owned many dogs. Poodles, Maltese, mixed shedding breeds and never ever did I…read morehave a dog come home bloody and also without any concern from the groomer or staff. When I asked to speak w the groomer she would t come out. When I called they told me it was normal and it happens. At the desk I said oh gosh what happened and she said oh idk that happens if they wiggle. My dog is never a problem at the vet or the groomer. I had to go straight to the vet from the groomer. He had to go on antibiotics and have wound care. I called asking them to cover the bill of about 200 and they refused to speak with me or work with me. After that I decided never again and I told and showed the community what they did. This was a while ago but as I was searching for a groomer today I came upon this one and decided it deserved a review. This is to protect all the voiceless pups out there and to alert owners that if you love your dog don't go here. Hurting a dog accidentally and owning it and apologizing is one thing. Being nasty and difficult and saying this is normal is not ok. A simple apology and pleasant attitude fits a long way.

I was there first time with my miniature Yorkie 4 lbs. I asked the staff to give a hygiene clean…read moreup bath , I signed up for membership. I was so excited, day before two girls at the front desk were very helpful, and explained the membership clearly ,they were very professional. Unfortunately the next day when I showed up with my puppy for haircut and bath, I asked them to just clean up the face one little matted hair on top of his head, it just needed to be brushed out. I have miniature Yorkie special breed with a silver crown little silver hair on the top. When I picked my dog up, I was so disappointed. I am attaching the picture. They cut the top of the head completely so close in one spot, that it was red irritated skin. When I asked the manager what happened ,the answer was "well there was matted hair so the groomer couldn't brush it out ,so he got it out by cutting it. " And I replied WOW every little dog pools and they don't like to be brushed. Especially my dog is only a year old, I told her that you need to have patience. It looked terrible. Manager had no concerns Amanda front desk, was so surprised and very sad for me. I was very disappointed left in tears because I knew that my husband would be so upset. This is my husband's emotional support dog due to his illness of cancer. I don't think I will be coming back. I will be canceling my membership. Unfortunately I never met the groomer ,never apologize to me and I don't like my dog to be hurt. Very unprofessional behavior, who ever was the groomer that day in Denville location should not work there. You need to have knowledge about dogs and be patient. I am attaching pictures of the job in Denville, and a picture of my Koa how it was done a month ago.

Scenthound always exceeds my expectations. Their groomers take such amazing care of my Cockapoo!…read more He goes in there happy and comes out even happier. His cut is perfect every time!

Every staff member has been so wonderful! Our dog completed basic training here and is in the…read moreagility class, and uses daycare and boarding whenever we need. She absolutely loves coming here and has learned so much. 1000% recommend. It's not cheap but you get what you pay for.

I don't feel this is a safe environment for animals. The managers seemed very nonchalant about…read moreconcerns, and it often felt like there was too much going on for them to effectively manage the business. I also never felt particularly welcomed during my time there. I brought my own dog here a few times, but the strong odor and noticeable buildup of dog hair made me question the overall cleanliness of the facility. Another concern was hearing staff members curse at dogs, which I found unprofessional and upsetting in an environment that is supposed to provide care for animals. The building itself appears outdated and could benefit from significant renovations. In particular, I think the store area should be separated from the dog areas, as the constant barking can make the environment stressful and disruptive. Overall, based on my experience, I did not feel confident in the facility's cleanliness, professionalism, organization, or atmosphere.

They are truly one of the best! Finding a place that you know is a good and trustworthy facility…read morecan be difficult and nerve wrecking. Pack Mentality was a recommended by a friend. All I can say is... I'm so grateful to be part of their pack! Most importantly, Zena loves it! I love that they're attentive and believe in the kennel free concept. Very clean and well kept. 10/10

We couldn't be more grateful for the care and attention our dog, Buffy, received at Pack Mentality…read morein Dover, NJ. Since she was diagnosed with diabetes in August, finding a place we could fully trust while traveling overseas was not easy -- but this team exceeded every expectation. From the start, they took the time to understand our dog's unique requirements and daily routines. Their communication was excellent -- we received daily updates and photos that truly put our minds at ease. It was clear that the staff genuinely cared and had the experience to handle dogs with special needs confidently and compassionately. Big Thanks to Gabe and the whole team!