We love Dr Hill but it's impossible to get anyone on the phone and they have dropped the ball on a…read morereferral. Calling, texting, on hold forever. So frustrating. I can't recommend the clinic because their communication is so bad.

I was passing blood in my urine and since my previous Urologist had been ill, I accepted an…read moreappointment with his replacement. To be specific, would entail a long story so I will try to make it brief. To try to exchange messages with the office and your Urologist is completely unreliable. We have left multiple messages, some urgent, and never received a response. In fact, I have sent two messages in the past two weeks and have yet to receive a response. I have complained (to their answering machine) and to their portal Klara and not received any answer. THIS OFFICE IS UNRELIABLE AND NONCOMMUNICATIVE TO THEIR PATIENTS

Doctor and staff was very rude. Making unnecessary comments and not providing any informationread more

Upon a friend's rec, I switched to this place for my needs. Wow! What a difference. The staff,…read moreprocedures, structure, and then the actual process were top notch. You know when the nurse calls you prior to your procedure to check on your online questionnaire because the doctor wants time to look over it... you are in good place. Normally, I see doctors look at it right before the procedure and then do the quick "ask". Nope. Not here. Everyone took their time to make sure all the t's were crossed. I got lots of helpful, step-by-step instructions in order to prep. I was given lots of information I didn't even know to ask. When it was time to go back into the prep room: I felt very comfortable and safe. There are lots of doctors at this facility. Mine was Dr. Cabi and I cannot say enough good things about him and his onsite nurse and anesthesiologist.

I have been a client of Precision Dermatology for countless years.... More than 20! My visits…read morebegan with a mole removal... turned into routine skin checks, and then progressed to the removal of melanoma. Dr. Pilcher, my original doc was injured and hasn't been able to return to work for several years. Angela Armstrong has been my provider in her absence. The professionalism and passion for patients is STILL top notch! That is evidenced by the nearly full waiting room I see at each visit. Even with a near capacity waiting room- the wait is never excessive. Mrs. Armstrong is quick, efficient, thoughtful, thorough, knowledgeable, helpful, and very caring! I've always felt confident in her findings and recommendations, although I have to admit I don't always follow her recommendations to a 'T.' The single most important time that I NEEDED to, was the time she discovered I had a large melanoma on my shoulder. We immediately made an appt for Dr. Shvartzman to remove it. The surgery went seamlessly, although he took out a much larger area than I thought needed to be removed. But, then again, I'm not the doctor and I'm doing just fine now! Hands down -- this is THE BEST dermatology/skin surgery office in Jax! Why would anyone want to go anywhere else???

I've been going to the Riverside location for several years. Every time, without fail, I'm in the…read moresmall waiting room for over an hour. Recently had a 7:40am appt and was informed that the doctor doesn't usually arrive until 8:20. Why schedule early appointments in that case?! I rescheduled to get my staples removed, but will be looking for a new dermatologist ASAP.

have mixed emotions about this doctor's office…read more Pros: LeaAnne: She is amazing and I highly recommend her. She has wonderful bedside manner, is personable, and listens to your needs. However, I'm not sure if she is still on staff. She's no longer listed on the website. Some Staff: Some of the staff members are nice. Emphasis on "some." Bloodwork: This facility performs their own bloodwork. Cons: Telehealth Appointments: Every single telehealth appointment I've had with Dr. Sara Haugen has been delayed. Once, she was over 30 minutes late, and I had to cancel because of my job's limited flexibility. When I complained to the phone answering service, the gentleman said, "It's always like that. It's the same as coming into the office. They always run late." There is absolutely no reason for telehealth appointments to always be running late. If this is a consistent issue, it suggests either a problem with the doctor's time management or that the office is overbooking her. Front Desk Staff: Pam, who works at the front desk, is not pleasant. Several interactions with her have left me upset or offended. She is not patient, understanding, or kind, and has been very combative at times. Laren is also combative, unhelpful, and rude. When I asked about the patient portal and why my telehealth appointment was running late, she said, "Yeah, that happens. And we don't use that." When I questioned why it was on the patient portal, she responded flatly, "It's just like that. We don't have any control over that. Anyway, you need to..." She showed no empathy for the fact that I had been waiting almost 30 minutes for my telehealth appointment. Did not apologize for the confusion of the portal or the inconvenience of the late appointment. If LeaAnne is no longer working here, I will likely be finding a new doctor's office. And if you look at all the low reviews on Google and other review services, you will see that the doctors and practitioners are not the problem. It's the office staff. Dr Blissenbach needs to address these issues with her staff if she wants to maintain a happy patient experience.

I have been a patient of Dr. Balbona for 20 years, he has helped me through several significant…read moremedical issues. I have always found him to be caring and attentive to my needs. The support staff have always been professional and great to work with.

He is an excellent diagnostician. I have been a patient of Dr. Balbona for the better part of 15…read moreyears, and he has a folder of notes that look like they are 3 inches thick. He practices medicine like it was intended to be practiced - he spends time taking to you and in the end recommends how you can be a better patient.

I thought I'd give another update for Dr. T to let y'all know he continues to be the best doctor on…read morethe planet. In my eyes, he can do no wrong. He's been taking very good care of me for quite a number of years now. As I said before, you do not get a bedside manner better than Dr. T. He gets excellent reviews on all the physician and medical sites on the web, and well he should! The only thing i have seen people complain about is that sometimes, you may wait an hour to see him because he is running behind. I never complain and I don't care because when he comes in the room with me, I am all that matters to him. If he needs to sit in the room with me for 30-40 minutes, then he will do it. This is the reason he runs behind. He takes the time to listen to every question you have and he cares about your questions. He then takes the time to answer each and every question you ask and he makes sure you understand everything. Personally, I'd rather have a doctor who runs behind sometimes because he takes the time with his patient, rather than have a doctor who always runs behind and still only spends 5 minutes or less with you. Dr. T rarely has time to take a lunch and I hate to even think how late he leaves the office each evening. I actually just scolded him today and told him he was working himself into an early grave by doing that - he agreed! LOL But he cares about his patients, so he's going to continue putting in those kind of hours. It's also nice to have my doctor walk in and actually KNOW who I am! The man has jokes too, he quite often makes me laugh with some of his witty remarks! :D Scott is Dr. T's medical assistant and he is SO amazing! He is so kind and he'll get to know you also. You won't be just another number to him either. Best medical assistant Dr. T has ever had and the best darn medical assistant I've seen anywhere! Denise is the phlebotomist in this office. Yep, Dr. T has his own lab in the office. Makes things MUCH easier when he needs to check blood and urine! She's really good at what she does. I'm a really hard stick and she gets me the first time, every time, and it never hurts. Like everyone else, she knows me well too and even remembers exactly where my "good" veins are. She's been there as long as I've been seeing Dr. T since 2007. I can't think of the name of Dr. T's triage nurse to save my life right now, probably b/c I've only seen her maybe twice and have only had to talk to her on the phone a few times over the years. But, she too is wonderful. She's great at accessing whatever your problem is and gives wonderful advice! I'd also like to mention Susan, who works at the front desk at check-in and Fay, who you'll see before you leave the office to schedule your next appointment and who will call to confirm your appointments. They are both sweethearts and they both have been there for as long as I've been seeing Dr. T. I think it really says something that so many staff members have been with him for so long! There are a lot of other people who work in this practice that I really don't have much contact with, like some of the women who answer the phones. But I've always had a great experience with every staff member in this office. Zero complaints. I have to leave messages for Dr. T often because he keeps a close watch on my blood sugar readings. He always gets back with me asap! Before the remodel, the office was really nice, but now it is quite lovely. The waiting area is large, well decorated, and has really comfy chairs and couches. Everything is extremely clean! You'll also find free wifi here. Dr. T's office is in the Baptist Hospital Pavilion, so you'll be able to tap into the free wifi offered by the hospital. Bonus! I want to touch on the waiting thing again. Like I said, there have been times I've waited an hour or more to see Dr. T, but this generally only happens when I call in at 8am with an emergency and have to be worked into the already full schedule. It has happened several times with scheduled appointment, but not very often. The average wait time is approximately 30 minutes. But, there have even been times when I'm being called back before I can barely have time to take a seat in the waiting area. Dr. T is an internal medicine specialist, but that doesn't mean he can't be your general practitioner. In my humble opinion, it's always best to have an internist as your general practitioner anyway. To close, I'd just like to say again that Dr. T is wonderful and I promise you WILL NOT find a better doctor anywhere else!

Dr T is an awesome, compassionate, internist doctor who takes the time to listen to his patients…read more His medical assistant Connie is awesome, a caring personality!

I would not recommend this office, for several reasons, the main one being that they charge $75 for…read morea no-show fee. $75 is outright insanity. It was my fault that I missed the phone call for a follow-up to go over bloodwork, but when I tried to call back a few minutes later, no one answered. Then I get charged $75. For an NP follow-up phone call. It's crazy. I explained to them that I work at a school in a super busy office and unfortunately missed the call, but they refuse to reduce it. I also could hear every word of the patient visit in the room beside me while I was waiting during my initial appointment, and when I was talking to the NP, a delivery driver was dropping boxes off and it was so loud she had to stop talking and repeat herself etc. Absolutely do not recommend this office. (Also, they push Lymes disease testing way too much.)

Good medical team, bad management, stay way from their hormone therapy…read more So far I have seen Doctor Blissenbach, PN Leeann and Sarah. I absolutely like them and all the nurses there! But their managers and assistants are very unprofessional and extremely forgettable. Over the past 3 years they screwed up more than 8 times of my appointments to different labs, including forgetting to make it, making wrong appointment, forwarding wrong labs etc. I am accepting hormone therapy, but the drug store is back order with the hormone. When I call them to request alternative plan they quickly answer no alternatives without even talking to PN or Docter. I did let them know this has serious consequences if I stop taking it based on what doctors said and they might subject to lawsuits if they don't let me talk to a medical professional about it. Sure enough they came back with alternatives. Then for my 4 appointments my PN Sarah ordered, the office had made only one calling me in 20 days. And that's after I called them to inquire the process. The office person called Laura is impatient and can't care less. No matter how good the medical team are, the management is going to drag it down. Conclusion: This office has good medical team and bad management, it deserve between 4.3 and 4.5, definitely not 4.8 out of 5! I give them only 1, to help to correct their over all rating score. Important Tips!!!For people who intend to do hormone therapy, stay away from them. You need on time cancer monitoring and steady drug supply , these management can't do it!