I walked in nervous for my road test. Turns out the road test was fun and easy…read more Highly recommend!

They are GREAT! I highly recommend them. They were able to schedule a driving lesson & test with…read morepretty short notice. Steven was wonderful! He totally put my daughter at ease. She felt relaxed and confident taking the test with him. We hope to be able to use them again soon with our next child!

We were recommended Sarah and North Texas DPS from a friend and we had the best experience this…read moremorning for my 16 year old daughter. If you're in the Dallas area, it's a little further (about 25 mins) but completely worth it. Sarah immediately put my daughter at ease. She was so organized and made sure I had all the correct documents for the DMV. They will print for you on-site if you're missing anything. We did the 30 min pre-test so my daughter could get comfortable. It was overall a very positive experience.

I am so thankful we found North Texas DPS Testing! First of all, Sarah is amazing! She communicates…read moreeasily and gets stuff done quickly! My son had the best testing experience here! Sarah is so organized and had everything ready for us within a small window of notice! Can't wait to bring my younger son here soon! Thanks y'all!

I concur with everyone's negative comments. This school is a mammoth of a joke. Never answers…read more Never returns call. Never has availability for drive time. No refunds on their inability to schedule drive times. After many --many attempts to schedule my daughter they finally gave me an appointment. Only one because I can't book more than one per week (why aren't they scheduled along with the drive classes---that makes too much sense!) on the day of her drive time--NO ONE SHOWED UP! no one called. No one emailed. No one texted. I called the following week and manger couldn't get on the phone so I asked the very new receptionist to relay to the manager that I expected a call back with resolution. No call back. I left numerous other messages and no call backs for any. How do they stay in business? Next website is better business bureau. Seriously, if you expect to get what you pay for--go anywhere else!

This place is a joke. Save your money and take your student driver some place else. Never answer…read morecalls, never return your calls. Very poorly managed. I ended up going to Collin Creek Mall for the drivers education. Much worth it !

I took my driving test here, everything was so easy and not over complicated, amazing service, very…read morenice people, my instructor was fantastic, so sweet. Very straight forward and simple, if you wanna take your driving test and don't want to wait 5 years to get an appointment from dps, go here it's awesome :)

I'm posting this on yelp again. DFW driving school-plano…read moreare professional gaslighters and the store owner made an untrue claim about me on Google Reviews saying I made a "critical error" and there was an pedestrian "crossing the road" on the road and I failed to yield. That was a blantant lie and there was no pedestrian "entering the road" when I was driving. If so, I would like you to show me proof from instructor or a video from him claiming that I failed to yield that day, or I can reveal more evidence to prove that it's an untrue statement. The reply comment was made based on lies instead of the truth, and I want people to know the truth. That is not a light statement to make, and if you made up such a lie for a 1-star google reviews, it really says a lot more about you than about me. This shows you are an unhonest business, and it severely damages your credibility in testing. The fact that you, as an DMV authroized testing agency, lied about my testing records in the public platform just to discredit me and my comment is infuriating. The thing is, I even got a compliment from the instructor saying I have a good driving skill. Most of the points are deducted on observation even if I was LOOKING. There was no pedestrian "crossing the road" when I was driving in the neighborhood. Tariq mainly explained to me about the part I didn't do well is observation. He never mentioned anything related to "didn't yield to pedestrians". Please explain to me where does that statement come from because y'all shouldn't been lying about things that didn't happen. Second off, it's unethical to publish the record of your customers when they have not consented to it. I have never consented you to reveal my full legal name nor my testing record to the public. Revealing your client's information which should be kept private, just to win the google reviews as argument is unethical and I have taken proper action to defend my rights. Third, there was an error in grading, my instructor Tariq marked "dangerous act as circled " but never explained it to me, then I waited 1.5 hour in there just to ask him again and again, then he quickly crossed it off and said it was an error in grading. I have no idea why he circled it in the first place when I have not done anything that would result in this remark. When I corrected him, he only crossed it off on my copy, and I suspect this was never updated in their official record, thus they made this false accusation against me because of the grading error. Last, the driving school manager was making fun of me when I was really stressed in the place. He was laughing at me for my frustration about the results. He suggested that i should punch or harm other people as a vent of my frustrations. He laughed at me, ridiculed me, mocked me, made me feel shameful in front of other testers. I don't think that's how you should treat your clients. They clearly lack a professional attitude when dealing with their customers. I would strongly recommend not going to this place for driving school. As a matter of fact, I have taken proper action to report your horrible customer service to related authority at DPS and officially filed a complaint about this issue. Original comment: This place sucks and I would give a zero star if I can. Staff are rude and horrible. Avoid if you can. Staff are rude, unhelpful, and unpleasant customer service overall.

i did my road test here as a walk in and felt so comfortable with the process. i tried a few other…read moreplaces before this but none took walk ins or places were too busy. i went in and left within the hour. i paid $77 for my road test and passed . the instructor definitely calmed my nerves!! definitely recommend.

Overall, I'm extremely happy that I brought my son to this driving school. They had the patience,…read moreand motivation that I lacked to teach my child how to drive. I highly recommend this awesome school of driving to anyone that has a child that's about to start learning how to drive. Awesome school!!! :)

One star for the summer classromr teacher who was very nice and patient with my nervous teenager,…read moreone star for the extra patient and supportive driving instructor, Tim, and one star for the easy to get to downtown Allen location. No star for their next-to-impossible Drive Time reservation system (called 90 minutes ago on my way home from work to see if more slots would be added during Fall Break next week, was told yes, and when I pulled in the driveway to sign my daughter up for her last two sessions before her test, NONE of the added days had any availability! It's almost worse than Ticketmaster trying to buy concert tickets at 10 AM on a Wednesday! Oh, a one more lost star due to there being no other form of communication other than phone call. For the amount of money this program costs, the frustration and failure of scheduling drive times is really inexcusable. What are people expected to do... wait by their computers or on their phone and keep hitting refresh on the calendar to see if a new day/times will suddenly be available?

Road test examiner (unsure of name) was extremely rude and smart aleck to my teenager who was being…read morenothing but respectful and courteous toward them. This person was unprofessional from beginning to end. Terrible experience.

Rude customer service, who can't speak English well and cuts you off when asking her a question. I…read moreloved the class Ed I took and wanted to get some driving lessons before my road test but she declined.

These guys are awesome. Got a ticket and they did their best to help me through the process over…read morethe phone. Definitely keeping customer service #1.