Quotes and Set-up: I messaged the manager of M4L on yelp and he responded within an hour and was on…read morethe phone with my husband that night. On the phone they discussed the big pieces of furniture in our apartment, the floor our apartment was located on and the type of housing we were moving into. That is when the manager gave my husband a quote for $90/hr for two guys and a large truck. We appreciated how timely the response was, the ease of getting a quote, and the manners the manager had while working with us. We booked them quickly because that was the best deal we had been given. Pre-moving day: They called 4-5 days before our moving date to confirm our appointment and asked if we had any questions. We appreciate this courtesy. Moving Day: Our movers showed up 15 minutes past our scheduled appointment time, however, we honestly weren't too concerned. Part of the reason we booked this company was because they begin their money-clock as soon as they arrive. Being tight on money, we decided to start bringing boxes down to where the truck would be loaded two hours prior to the truck showing up. This would take leg work away from the movers so they didn't have to do the stairs 8 million more times. The two men that were with us had very quiet demeanor's. They both were polite and worked along side my husband and I and our two friends well. Half way through the moving process the movers were getting to some of our bigger, heavier furniture. One mover had asked both my husband and I individually what our quote was. A person helping to clean my apartment heard the two movers talking while the rest of us were taking a lap down the stairs that they were upset that we were under quoted. They said that this should have been a three man job. Honestly, in hindsight, I don't blame them in the slightest - it probably was a three man job. Although, they made that slight slip when they probably thought they were alone, they maintained face and worked through the move. They wrapped our stuff up nicely and made the job look easier than I know it was. Moving in to our new place went by very quickly. The men took direction well and worked through any kinks that always come with moving furniture. Damage: We did have one piece of furniture that fell apart. They were quick to point it out to us. They took pictures of the damage. Thanks to their insurance and our agreement they will be sending someone out to see if they can repair it (it might actually be repairable, I think!) or they will be replacing it. Again, we don't place any harsh fault of this on anyone - this stuff happens! We just appreciate it being taken care of! Rating: I have given this company 4/5 stars because I feel like the office needs to find a different way to quote their customers. Reading these other yelp reviews it seems like that is a reoccurring issue. My movers would have received 5/5 but I will vouch for them in this instance that they were probably jipped.

Wonderful man, he was stellar in his service. Fast, efficient and professional all the way. He…read moreprovided more than the services requested, above and beyond. Great value

I had to get things moved quickly from my mom's house, needing movers very short notice (less than…read morea week). On top of that, my schedule changed suddenly the day before when my flight into town to do this move was delayed a day. Through all this, they were wonderful. They were the first to respond to my initial quote request on yelp, with very clear and professional yet friendly quotes and scheduling, and when I had to reschedule by a day they were very supportive (even responding after hours too). The actual move was quick and clean and careful. My best moving experience ever (and I've had a few). Definitely work with them.

These movers are amazing! They were super professional and yet personable, their prices were great,…read moreand they worked very well together. I believe their names were CJ and Tanner, and the owner was Dwayne, and they were so careful, but fast, and our move was organized and completely problem free! They moved a bunch of very heavy wood furniture without a dolly, like it was nothing! No nicks in the walls or damage to any of my items, and I've had those issues with other movers in the past, but absolutely no issues with Bishop Elite Services! And their attention to detail was excellent. They packed fragile things (furniture with glass, mirrors, etc) very well using moving blankets and industrial sized plastic wrap, which I had never seen done, but it was very effective and I wasn't worried about the antique furniture from my grandparents getting damaged, I knew my heirlooms were safe with them. They also made sure all of the boxes went to the right rooms and their labels were all facing out. I've had movers completely ignore the labels and put things in wrong rooms with all the labels facing the wall, so I was extra happy the carefully labeled boxes ended up in the right rooms with labels visible. They also rearranged the furniture when we changed our minds about where things should go without blinking an eye. Plus the guys were all very nice, it was lovely to just chat with them during the whole process. They also do snow removal, hauling and other odd jobs, so you should give them a call! I know I'll be calling them for snow removal this winter! TL;DR: You should hire these guys!

This moving company is excellent. - Quick response: George…read moreresponded really quickly and provided a very reasonable quote. Very professional. Day before our move, George confirmed our move info. - Professional, fast-paced moving team: Leonard, Darrel, and Brendon moved us from 3rd floor of a 2-bedroom apartment to 4th floor of another 7 miles away. Showed up 10 minutes early, wrapped my couch to ensure it was protected, and were careful with all our belongings. Great guys. When choosing moving companies, I'm always nervous. You want to find people who are careful with your stuff and are able to move within the quoted time. These guys made my move stress-free. I highly recommend them. Thanks Leonard, Darrel, Brendon, and George!

Amazing service. They were very professional and efficient. They made moving less stressful. Thank…read moreyou again!

I hired 2 movers for 2 hours, only to have one mover (Chris) show up a half an hour late…read more Chris was scheduled to arrive at 1 pm, but texted me at 12:58 pm to say that he would be 15 minutes late. I had to call and text him at 1:28 pm to ask him where he was. Once Chris arrived, he approached me as if he was ready to get started, without ever acknowledging that he was missing one person. When I questioned him, he acted dumbfounded, and said that the other mover had had a "family emergency." You mean to tell me you show up a half hour late without first immediately contacting me to let me know that the arrangement I PAID IN ADVANCE FOR has changed? And then you expect me to proceed as if this is normal? Well, that's exactly what Chris did. I asked Chris how he could show up a half hour late without first attempting to find a replacement. He had no answer. I asked him if he could find one, and again he looked dumbfounded, and said he would try. He went back to his car and sat in there for the next fifteen minutes, purportedly trying to fix the situation. In that time, the facility I was moving to had contacted a local mover for me who agreed to come move me by 3 pm. Chris's unprofessional shenanigans caused me totally unnecessary stress, delayed my move by over two hours, and as a result forced me to have to finish up my move in the evening after dark (which unfortunately led me to sustain a physical injury). I was beyond astounded and appalled at how nonchalantly this young man did this to me, and several days before a major holiday when it would likely be hard for me to find a replacement. Chris apparently expected me to wear out my back assisting him with a move (which would have taken four hours instead of two), something I steadfastly refused to do. I have never encountered a more unnecessary, unprofessional, and manipulative set of circumstances from a business in my life. I would never recommend this business to anyone, and rather, would strongly caution any person considering working with them to avoid it.

I had such a positive experience with Illini Movers. I booked their service through U-Haul to have…read morehelp unloading a 15ft truck at my final destination of a cross-country move. Prior to moving, I reached out to Chris to confirm the day and estimated time of arrival. Chris was responsive, flexible, and more than willing to make accommodations given the distance of my move. For instance, he was able to offer evening availability (after 5pm), although I imagine that was not ideal for him and the other movers. When I arrived at my destination, Chris and Frank met me promptly and they had my belongings unloaded within an hour. They were careful with my furniture and Chris was very attentive to the labels on my boxes to ensure that they were put in the right place. He even had food recommendations and other helpful tips about the area. Overall, I was so pleased with my experience and I would highly recommend Chris and Illini Movers for any of your moving needs. Thank you Chris and Frank!

Professional. Clean. Came ready to work! Would absolutely hire them again! Don't hesitate!read more

Things started out professional and friendly. Workers arrived on time and provided good service,…read moreonly one lampshade damaged. However, things went sideways when the bank declined the cash app payment on Sunday around 12:30-1pm. The bank's fraud department even called regarding the payment. Travis raised the price 4 different times, from the original $640-$1030, threatened to file with the court on Tuesday morning, and called me a scammer! After a phone call to my bank the next morning the payment was sent through and arrived by 12:30-1pm on Monday the day after the move. Be aware this service only accepts cash app or PayPal payments and pray that your bank doesn't decline it as possible fraud as the owner has quite the temper and very little patience. Screenshots of conversation that took place on Facebook and not here on yelp are on file.

I hired Haul-It Movers Plus after being personally assured by the owner, Kris, that his company was…read moredifferent. He told me he "got into this business because he hated how other companies take advantage of people." I believed him. I wish I hadn't. The move was quoted in person by Kris himself at around $3,500, which I thought was reasonable for our short 37-mile in-state move, and included a second truck that was "to avoid a second trip." That second truck never came. Instead, they made four trips, left several items behind, and then attempted to charge me TRIPLE the original estimate for a stressful, disorganized, and ultimately unfinished move. I was eventually invoiced: * $10,038 for the move (before their so-called "goodwill cap") * $2,385 for packing, on top of $550 already paid on day one * = $12,423 total, if I hadn't pushed back ...plus I had to pay out of pocket to finish the move myself, because they left behind multiple valuable items--including family heirlooms, medical supplies, décor, and luggage. By the end, I felt like a nuisance, not a customer. Co-owner Danial even wrote: "We get that a lot from customers... 99 out of 100 times people don't realize how much they have." (RED FLAG: They know this is a common problem--yet they do nothing to estimate more honestly. And remember, this was after an in-person walkthrough by the company owner.) The "move" itself was a complete mess. Boxes were packed slowly, inefficiently, often mislabeled, and loaded in a way that wasted truck space. The crew rotated daily, had no consistency or oversight, and even included what I later learned was a 14-year-old girl--clearly underage, and still billed at full mover rate. Delina--who I later learned is Kris's wife--joined one of the days. SHE was efficient, upbeat, and kind. Delina and her small team moved more in 2.5 hours than the previous crews had in three full days. The energy changed entirely. Honestly, she should be running the company. Unfortunately, she was only there the one day. At one point, I raised concerns and I was told they wanted to "make things right" and cap the total at the most recent running estimate--which at the time was $6,636 (including packing). But then the move was "capped" at $8,000, already much higher than promised. THEN they claimed the cap only applied to the move itself and added the $2,385 packing invoice separately--bringing the total to $10,935. They had the audacity to call this a "goodwill gesture" I immediately paid the $8,000 invoice and respectfully requested they honor the "cap" by rescinding the packing invoice. They refused blaming me for the following: "Added furniture from family" False: every item was reviewed during Kris's walk-through. "Lack of space" False: my new home had the same layout plus a cleared 1,600 sq ft garage. "Changing furniture placements" False: I provided a detailed blueprint as requested. "Extra trip requested by me" 100% untrue. I explicitly voiced concern over the multiple trips. Disturbingly, they even blamed my 7-year-old, Lexi --though she was only present during the one day things actually went well (when Delina was there). (Lexi had been excited to have her large American Girl dollhouse reassembled--something Haul-It had taken apart and promised to put back together. Instead, they left it in broken pieces. Picture attached. I guess that was their way of "getting her back.") They topped this off with threats of "legal action" for not paying the surprise additional invoice fast enough--which ironically, was all paid within the same number of days it took them to NOT finish the job I will be filing legal complaints, citing: Underage labor Misrepresentation of costs Unfinished services Repeated harassment over billing I trusted them. I needed help. Instead, I was overcharged, gaslit, and blamed--then left with a broken and missing items, and a child who cried over the state of her cherished belongings. I still can't believe the incompetence, rudeness, and dishonesty. Get everything in writing. Triple whatever they quote. And be ready to finish the job yourself!

From the owner: We are a local, family-owned moving company offering a wide range of services to Illinois…read morecustomers. Most of our clients live in Bloomington, Normal, and surrounding areas and are able to take advantage of some unique offerings on top of the typical services expected of a moving company. As a family-owned company, our reputation is on the line every time we interact with a prospective client and/or provide services to new or existing clients. This means we put the customer experience first while also prioritizing safety of your items and our workers.

Best movers in town. I can personally guarantee they'll protect your furniture and property the…read morebest!

Had them pack my parents last week. They delivered everything the next day. Every glass thing, or…read moredelicate thing was wrapped so well! They took away all the debris too. The two movers were Abelino and Daquan. Beyond professional, helpful, and on time. I would highly recommend them.

We were extremely pleased with the positive and cheerful attitude of the crew members who moved us…read more The crew arrived right on time, working efficiently and carefully. All our items arrived intact and were placed exactly as we requested. The care with which the move was carried out was definitely worth the reasonable charge.

These guys did a wonderful job moving the fixtures of my record store…read more There estimate was right on and did not go over. It was an all day job and not an easy one but they were cheerful and hard working. I would highly recommend these guys because they are professionals and honest and hard working. Everything went smoothly and there were no surprises.

You guys, if you have to move from champaign, go with allied. Look: I called 3 moving companies…read morefor my move to PA. Mayflower never called me back. The North american agent made me cry on the phone with such bitchy gems as "I live in new york. You think I'm going to come to ILLINOIS to see your apartment?" after the person who put me on the phone with her told me I was REQUIRED to schedule an in home estimate with HER SPECIFICALLY before my move could proceed. Then I called allied. They called me back right away, and I was doing my in home estimate the next morning. I got my moving agreement signed in about 10 minutes and didn't have to think about it again until the movers came. NOTICE: Allied has the contract for moving University personnel in champaign, so if you are university affiliated you get a SIXTY THREE percent discount on your move. Amazing. They showed up within half an hour of when they said they would for delivery, and the delivery guys were great. They kept calling each other "sir," that cracked me up. GO WITH ALLIED!

Finally a month later they finished the move. Sent some one to move piano into house. THE PIANO WAS…read morePACKED WITH NO PADDING JUST CARDBOARD BOX. FRONT OF THIS BRAND NEW PIANO BLACK LACKER WAS CHIPPED OFF FRONT CORNERS AND TOP SCRATCHED. You can not trust their word of assurance!!!!!!!!!!!________________________________________________________ Missing a box or two in the end. BUT the worst is: They assured us they know how to move a baby grand piano. NOT SO. 1. Piano was shipped standing KEY BOARD Down! YIKS. 2. they could not get it in the house because it is to heavy? 3 it is still sitting in the garage keyboard down. 4. They have made no effort to contact us to complete this task? YOU tell me if this is professional customer service. we have called them, they just say they will get back to us. BUMMED! OUT! WE WERE STUPID TO PAY THEM FULL IN ADVANCE!