Yes it is an "emergency room" so called that you sit in for hours while the nurses and doctors disrespect elderly people and tell you you're faking things that are in your medical records I guess they'll just hire anyone who will do very minimal on everything from now on me and my family will be going to Douglas I am genuinely disgusted read more

I Went to the Emergency Room, had a sudden feeling of Dizziness, The Nurses and Doctors, were very Helpful. All Their Advice made everything better after an Hour. They recommended getting a primary Physician they gave me some recommendations close to Home. Gave me tests to make sure everything was okay physically and Mentally. Received a notebook to help prevent anymore Problems. Thank You All for Generosity and Caring Natures. Wish You All The Best . read more

I went into the emergency room with severe stomach pain, diagnosed quickly. Dr and nurse very friendly & caring. later that night I had surgery to remove my gallbladder. was kept informed the entire time. The nurses were wonderful as well as the surgery staff. my experience was very comforting and well informed. Great experienc. read more

Since WMC changed over to Banner Health it has been absolutelty horrible. The nurses especially are the worst. No compassion and people are clearly treated differently if they don't have insurance. I truly hate this place. Casper needs a better hospital better healthcare all together. read more

Decent care. Have stayed there several times in the 11 years I've lived in Casper. But I'm taking off 4 points for the horrible billing practice as of July 2020. They sent my wife a first bill that said "FINAL NOTICE." The bill was for over 9000 dollars. They also sent a bill for 1100 dollars. I called their Patient Financial Counselor number on the bill. I was in fear that they were about to ruin our credit rating and was told "Oh, we just do that to get people's attention." I was told that we had to pay the $1100 bill. I paid it over the phone on the spot. And I was told that the $9000+ one was covered by the insurance, but they just wanted us to call. I said "I always pay my bills with your hospital and have never been late on a payment." The lady said "Oh, well, a lot of people don't pay attention to their bills so we do that now." She said that the person to talk to about that policy was the risk management department. I called several times, and left a message. I'm not sure if this policy of frightening the heck out of patients who pay their bills on time is illegal (if not it should be). But it certainly is immoral. Also, this practice is encouraging people who get "FINAL NOTICES" from the hospital to disregard them. #TheBoyWhoCriedWolf. Attached is part of the bill. It says "Final Notice." It was their FIRST notice, and was sent right after my wife got out of the hospital. I guess "Do no harm" doesn't matter to the bean counters. Shame on the person behind this practice. read more

Wyoming Medical Center - Medical Centers Near Me - Casper, Wyoming

Rocked it for me today in the ER!! Thank you thank you. Professional, prioritized others before me, the right thing to do! My issues were small but many. Took away pain, referral made. Great team great place read more

The billing for this hospital is terrible. Being from Colorado, in June 0f 2020 I came to this place as a result of suffering a heart attack. The care was good and was discharged on the 21st of June. I told them I had VA coverage. I had two major bills; the hospital stays and the ambulance bill. In Nov 2020, they reached out to me and asked for my assistance with the VA. They were having difficulties with the claim, ($69,350) I said sure and shortly after the matter was resolved. Working together. As for the ambulance bill, a nightmare. Originally, I thought I had paid that bill but, finally realized I hadn't. In April of 2022 I was contacted via phone about this bill, the claim was for $2650. That is where I initially stated I paid the bill. From April to Dec 2022, we had 26 minutes of conversation. Without warning on the 15th of Dec 2022, I received a letter from a collection agency. I was totally stunned. I decided to travel to Casper from the Denver area on the 21st during very severe weather conditions to try and resolve this matter. I was passed to some Doctor and not the billing department. The person I wanted to see wasn't in. Two days after I returned home, I called the number given and ended up leaving a voicemail. They didn't call back, so on the next week I called again. Spoke with that person and expressed my frustration over the action they had taken. I also explained the damage this matter would cause. I asked that I receive communication from someone higher in the food chain. I'm still waiting. Upon reviewing their policies and being from Colorado none of them were put into play. I have never received a bill detailing the fees for the ambulance ride. I have filed a complaint with BBB and plan to file with the state of Colorado shortly. read more

Absolutely the slowest hospital in the US. Actual medical care isn't much better. Avoid this place at all costs. The anger & frustration isn't worth your time. read more

This is a horrible Hospital! The staff make false assumptions and accusations, they lie! My 6 year old autistic daughter had unintentionally closed the door on my 2 year old daughter's hand! (unintentionally as in an accident!) My husband and I panicked and took our daughter immediately to this excuse of a hospital to where they automatically assumed we were a child beater! They made false claims and yes, they did lie and to the social services department! Our story and the story the hospital gave to the social services department were completely different! By the way if any of you horrible people who made these lies against us and are reading this, the social service caseworker was more understanding and knowledgeable then any of the people who dealt with us at the hospital and guess what, found no signs of abuse or neglect in our home! My advice to anyone reading this, and if you have any children, take your children to your primary care physician for instruction, or even take your children to an urgent care, or to another hospital. What ever you do, do not take them to this hospital! Don't go through the unfortunate and horrible experience we had to go through because of these people! I was hurt and disgusted with how our family was treated during our visit here and also with the way everything was handled! I will never forgive the staff who treated my daughter or Wyoming Medical Center! I would have expected better from Banner Health! You all should be ashamed of yourselves! Have a nice day! read more

I love this hospital. It has a pretty new maternity wing and surgical wing. The doctors are great and the staff is friendly. The food in the cafeteria is better than most of the restaurants in this town, plus they are 100% cleaner than any other restaurant I have been to in Casper. I did have to have a visit to the ER after smashing my hand pretty bad. I was in and out in under two hours and they were very friendly, professional, attentive and thorough. I said I didnt think it was broken but they recommended that I get some Xrays taken just to be sure. They came in several times while I waited to ask if I needed anything. I would recommend this hospital to anyone. read more

I had some elective surgery done at this Hospital. I want to commend everyone on the great job they did. Been in a few other facilities and this one is right up there at the top. It was outpatient, I wasn't there long. but every facet of my stay from Parking to discharge went well. That includes Nursing, OR, recovery, Doctors, and nurses,. A person forgets the tremendous amount of people that are involved in all tasks, I did not encounter a bad one. And people are the main reason a facility works so well. read more

I came in here after ingesting a fatal dose of a substance I shouldn't have been playing with, I can say arriving here in full arrest, kidneys in 100% failure, the doctors and nurses literally worked nonstop until I was stabilized. Don't let the poor reviews misdirect you from this hospital. The doctors here helped restored my kidney function enough for me to leave the hospital and be a human again. The staff here saved my life and my marriage and deserve to be recognized as well trained professionals. Thank You from the bottom of my heart! read more

Been here a few times myself with emergencies. Every time I sat in a Hosital bed and was ignored for hours. They also do not do payment plans and often expect the bill upfront or very soon after your visit. I recommend going to the new emergency room in town. Less busy and you get more attention and care. read more

You are only a piece of meat in this hospital with a wallet. If you go to the ER for an emergency (like I did cut myself really bad ...was bleeding everywhere. The ambulance took me in (a 10 min ride but I couldn't drive bleeding like I was) the bill was $800 and they did nothing I held on pressure myself! Then I was barefoot didn't have my purse (bleeding badly even in Feb you just go). On the way out I was suppose to pay the cashier evidently. I told her bill my insurance and I will then pay the rest. She was rude and said no you need to pay it then send them the bill. I said you are out of luck because I don't have my purse. She was trying to tell me to call someone to bring it. I walked out as a friend came down to pick me up.....THEY GOT PAID AFTER THEY BILLED MY INSURANCE....greedy greedy greedy...I only go to Mountain View Hospital if the need arrises. read more

I was in on December 20,2018 and my wait time is JSU as long as usual. I got get a water so that I am not dehydrated due to be pregnant and I get yelled at for drinking water and I am in for something completely different and not for my baby at all. Mind you the nurse that are up front are there to help but their are completely assholes to me and my boyfriend. We have waited an hour and two people that had gotten here 20 minutes after we have gotten here and checked in, they are very spiteful of us every time we are in the ER. So I don't recommend anyone who doesn't need stitches or their stomach pumped wait till the day and go see your normal doctor first. read more

Father in law has been here for eleven days now and has been given the best of care. All the staff acts very professional . The morning routine for me is the supreme smothered burrito for breakfast after that well salad is the best way to go. Thanks fifth floor staff have been exceptional. read more

This hospital is the best one in Wyoming. The nursing staff and CNAs are amazing. I was well taken care of. The doctors listened to me and so did the floor nurses. They are also helpful when it comes to billing. read more

I am a local physician who had a severe injury in late 2013. I was hospitalized at this horrible , dirty, uncaring facility for 8 horrendous days. I finally was able to leave AMA and went to Denver. The care in this hospital is below average. I go to Denver now to have all the mistakes done at WMC fixed. go to this hospital at your peril read more

This place is nothing but bullshit! I came in with horrible stomach pain, they checked me in and did my vitals...then sent me back to the waiting room claiming the "ER was full"! I fucking sat there for literally THREE hours! While they helped people who were just coming in! A woman came in with the same issue, she was having stomach pains and they got her in right away while I fucking sat there in pain! Not trusting them with my medical issues anymore! I think it's funny that they can spend millions of dollars to expand yet they can't help an 18 year old with stomach issues! read more

I came into get blood work done at Wyoming Medical Center and the blood work clinic closed 30 minutes early causing me to have to wait for an hour with severe nausea and dizziness to find out how my pregnancy was going. They took so long that I was forced to wait the entire weekend for the results. Definitely my least favorite hospital, not professional, the nurses are not all professional, and I would recommend any hospital but this one. read more

I came to the ER thinking I had a bad UTI well after a LONG wait, he did a quick pap and he told me I had herpes and that my fiancée gave it to me. I asked him if he was certain he assured me that he was 99 % sure. I asked for an actual test and after a huff and puff he gave me an actual test to prove it. After a week of fighting and almost breaking it off with my fiancée the results came back NEGATIVE! He almost ruined my relationship and my life for his laziness and negligence. read more