Just recently moved to Casper. Found Wind City Dental. Dr…read moreAndrew and his team are great! I am very apprehensive about going to the dentist. They made the experience a very smooth one. Thanks!

We are lucky to have these guys in our community!! Fantastic staff, incredibly clean facility and…read morevery up front about pricing and procedures!!

Extreme prices, snooty reception staff, crowded and uncomfortable. I was ridiculed for the…read moreinsurance plan I had and strong armed into paying a punishing price for a crown. Do yourself a favor and go ANYwhere else if you want professional, friendly interaction with a dentist. Apparently these people only treat the rich clientele with a welcoming attitude.

Great place, we go here for us and our to boys, the dentists are careful and does great work, our…read moreboys looks forward to coming back here!

I rarely leave reviews, but I feel compelled to share my experience. I had been receiving Candid…read moretreatment at this office and had generally intended to finish my treatment despite some earlier communication issues. There was confusion regarding my treatment and a voicemail I received about trays. I later met with the office manager to clear things up, and although we remembered parts of the situation differently, I went out of my way to apologize for the confusion (even though this was clearly not just on my end) and thought we had agreed to move forward. At my next appointment, instead of discussing my treatment, the dentist immediately became confrontational. He told me that "his entire staff" thought I complained every time I came into the office. Which is not true, I have mentioned it to the hygienist due to sensitivity or joked to staff to take the bare minimum off because I hate the feeling of an ipr. I have never criticized the dentist. I simply have concerns about one tooth. I was also told previously that an assistant had reported I used profanity on a phone call, something I genuinely do not believe I said, and the manager had not personally heard it. (Also went in with a smile on my face, with contractions and days away from giving birth. Because I wasn't seeking any form of drama.) As a patient, I found it upsetting that staff opinions were being presented to me rather than focusing on my care. When I tried to explain that there seemed to have been communication issues, I was interrupted. The conversation took place in front of my young child. I left without completing my treatment because I no longer felt comfortable or respected. Patients should be able to ask questions, express concerns about sensitivity, and seek clarification without feeling labeled as a "complainer." I also am not, nor ever said that I am seeking perfection. I requested another set of trays because we paid a lot of money for these and I have spent a lot of time to quit now. So again making me feel like I am asking too much for basic care. I hope the office reflects on how patients are spoken to, especially when misunderstandings occur. Respectful communication goes a long way. Assuming the worst in someone, without clarifying, is not a good like for any business, especially in medical.

First time going & last ! Even though I get two cleaning & x-rays a year from my insurance they…read morerefuse to clean my teeth unless I got a deep cleaning....The hygienist said it would be like polishing a turd ! The estimate was over $4000.00 on the "deep cleaning" I said I just want a regular cleaning that my insurance pays for like every dentist I've been & the estimate woman / *closer* says NOT in this office!!! She wouldn't even give me the insane estimate that was on paper ! *beware*

Dr. Keim is a good dentist to have. He really cares about your teeth. He takes his time explaining…read moreevery dental procedure before he is about to work on your teeth.

Due to a dental emergency my family went to Priority Dental, and saw Dr. White. He was so amazing…read morethat we decided to switch. Due to my spouses health some of their dental needs are a little weird, he didn't even raise an eyebrow just went "okay, let's make a plan that works". Then he eased my daughter's fears so great and even got her excited to go back. I had to have some teeth removed yesterday, I have very fragile teeth and don't take numbing well. He numbed me up so well my nose was numb . 4 teeth, 5 stiches, and 20 minutes later I was done. This morning I'm a little bruised, but I'm not in agony like I've been with other extractions. From normal dental needs, emergency needs, immuno/cancer needs, to odd issues like mine Dr. White at priority dental is amazing! His staff is friendly also. Plus your not out 3 months for help.

From the owner: Welcome to Priority Dental, your new dental family in Casper, WY! Our dentists will stop at nothing…read moreto ensure a world class dental experience. We are motivated by your smile goals. You expect communication and respect from your dentist. Casper, WY, patients can find that kind of openness at Priority Dental. Patients can trust us to take care of them, and make them feel like our own family. Your family deserves judgment-free, comprehensive dental care. Casper, WY, residents can come to Priority Dental for a variety of services delivered by skilled professionals. Dr. Stuart Youmans completed a one year general practice in Omaha with a special emphasis in oral and maxillofacial surgery and trauma. He provides dental care to handicapped children and adults at the Casper Surgical Center and Wyoming Medical Center. With Dr. Youmans' unique skill set and the amazing talent of his team, we are confident that we can provide you with a successful dental experience. At Priority Dental, we strive to make your dental experience convenient and affordable. We want you to get to the dental care you and your family deserve. So, we are open on Saturdays and we provide insurance benefits. Call us today!

I have extreme anxiety when seeing the dentist and everyone at second street dental was very kind,…read morepatient, and explained everything to me. Despite my anxiety everyone was so patient and they listened to me and made me feel safe and heard. Everyone went above and beyond!!!

This amazing dentist is like the children's teeth whisperer! She has literally and on multiple…read moreoccasions done fillings on my son without having to give shots and made sure he was in zero pain throughout the whole process! She was able to keep his mind occupied enough to somehow accomplish this whereas another dentist had already said they would have to give him a shot to attempt it. I have taken my son(now 13) to the since he first got teeth and he loves the dentist! He isn't an easy patient either since he is a super grinder and grinds out his fillings! Always amazing and sweet their entire staff is so helpful and caring! I've gone to her myself and am terrified of dentist work and she was also able to keep me calm and comfortable throughout my visits! Absolutely recommend this place for any age and issues, even extreme anxiety cases! If your looking for a dentist, this is an amazing place to choose! A+++

One Star -- Would Give Zero if I Could…read more I had high hopes for Deer Creek Dental based on the reviews, but unfortunately, my experience with Dr. Brian and his office was the exact opposite of what I expected. After a couple of missed appointments due to legitimate concerns (including dangerous road conditions), I made every effort to reschedule and communicate in good faith. I called early, stayed up most of the night worrying about it, and was upfront about my situation. I live two hours away and deal with chronic pain from a bad tooth--this wasn't something I took lightly. Instead of understanding or professionalism, I was met with rudeness and arrogance. My wife took the call this morning because I hadn't had more than a couple of hours of sleep. Dr. Brian was not only dismissive but shockingly disrespectful to her. When I took the call myself to try and straighten things out, he continued with the same condescending and abrasive tone. No compassion, no professionalism--just arrogance. I've never been treated with such blatant disrespect by a healthcare provider in my life. It's deeply disappointing when someone in a caregiving profession acts like they're above common decency. If you value being treated with basic respect--especially when you're in pain--look elsewhere. I wouldn't trust this office again under any circumstance.

Outstanding care by both dentist. Worked with me on payment too. Took there time to make sure it…read morewas done right.

After six months if mouth sores from a faulty denture after 4 teeth in back being extracted…read more Biweekly appointment. They filed down my top denture plate to fit the bottom plate they made. Paid them for a bottom plate not to touch top plate they ruined my top denture when asking them to make a new plate for the bottom and complaining about the fit stated I would get a second oppion . Dr Bauer took the bottom denture told Mr to go some place else gave me a refund check unsigned. Staff was always pleasant but the dentist did not listen. Took offense that I stated I would get a second oppion as my medical Dr recommended. Denture was so faulty all the sores raised my blood preasure. I received a unsigned refund check they ruined my top denture trying to make their faulty bottom denture to fit. At one time I would of gave oil city Dentistry a 5 Stat rating. Past experience a one star is to much. Don't recomend them for dentures or implants​

The office workers are rude and disrespectful, they talk crap on their clients behind their back…read morewhen they leave the waiting room or leave the building. Even if other clients are in the room. They have an attitude for no reason. They ruined the experience.

Dr. Weinhandl is a wonderful dentist, very pleasant and with awesome knowledge about his field…read more However, before agreeing to have any work done, I asked the office worker to check to make sure my dental insurance was going to cover the work. She made calls and assured me that they were in the dental network. I made two initial payments of totaling about $400. After a few months had gone by, I received a bill for $467+ . The insurance only paid $38.00 because they were not actually in the network of Trout Dental. Times are difficult financially, which was the reason I preferred a dentist in the network. When I received a threatening letter for payment, I immediately texted the dental office staff were not empathetic nor understanding at all. Today, I received a collection notice. I read other reviews before attempting to write this to find out that this has happened often. My suggestion to anyone going to Brook Trout make sure your insurance is accepted to the fullest otherwise, you will be footing an unexpected bill. Really sad because the Dentist is one of the nicest people to encounter.

$200 late fee? Um I was already asking about gold crowns. I think you guys were already going to…read moremake a lot of money off me. No need to threaten me with $200 fees if I am late when you are charging $450 for 15 minutes of your time. What is wrong with Wyoming? Crooked business policies like this.

I am really frustrated with this dental practice. I have been going to Dr Batchelder for 20+ years…read more When Dr Toft took over his practice, I feel like she jacked the prices up and started doing unnecessary services to increase her income. I am a good client, diligent with my cleanings and oral care. On one of my first visits my hygienist was instructed to take a full set of x-rays ie the front teeth. After speaking with other hygienists I discovered was not a necessity. But $250 or so later after an In-Network Insurance paid, I was stuck with that bill. I decided to try another dental office in Casper for my next cleaning, so we had the x-rays sent over. Upon receiving said x-rays the hygienist could see a cavity on one of my back teeth.....so basically all the x-rays that were taken weren't even looked at. Now I am paying off not one but TWO cavities because it was not caught in the first place. I'm sad to say I will not be back

From the owner: We are always welcoming new patients and we would love to have you as part of our dental family…read more We'll provide you with that winning smile!