I have been a loyal customer of Smart Devices for years and i'm satisfied every time! Nick is the…read moreone of the most reliable repair men our town has!! He has repaired multiple devices for me in a great timely manner for such great prices.

great place nick was very welcoming and helpful made my experience very easy and comfortable Thank…read moreyou

I paid them $25 to install the battery that I bought from Amazon. But my phone battery is exactly…read morethe same as it was, and now I'm out all that money for "the repair" and the battery!! Never again!!!

I called to see if they were able to fix my daughter's cracked screen and within 15 mins I was in…read moreand out. The customer service is off the charts here and I highly recommend them!! So thankful they were able to help us out. We are in town for a cheer competition and the Express Phone Repair truly came through for us.

I'm only giving the one star because Rodrigo tried their best at conducting good business but I'm…read moreregrettably still missing more than half of my refund for them not being able to fix my laptop's charge port. November of this year would mark a year of me giving them the laptop to fix, February would mark the time for them to give it back and only $40 of the $150 deposit I gave them to repair my laptop. Piggy backing off of a previous reviewer, I would've included photos of the text conversation but it wouldn't be helpful at all considering I still haven't received the service offered or the rest of my refund. When I got the laptop back it also didn't have the screws it came with...

Horrible business!!! Place looks like a dump. After pulling up to it I decided to put a passcode on…read moremy device worried about my iPad getting stolen. Shows up over half an hour late. I confirmed with him TWICE before coming there what I needed fixed and he confirmed he understood and quoted me a price...TWICE!!!! I drove 40 mins and when he eventually shows up he tells me he can't do it for that price. Don't go there! Pay more money for a reputable place. I will blast this place on every social platform I can.

I had an issue with my phone. Many of the t mobile stores try to help me with my phone calls, but…read morenobody could. Luckily, they recommended me to phone repair factory. I'm so glad they did even though I live far away. I drove all the way from Davenport, the moment I walked into the store, I was greeted with a friendly smile within 30 minutes.They had my working again. I feel blessed because I had this issue for more than 2 months. Definitely. We'll be back and we'll tell all my friends and family

Went to T-Mobile and they recommended this spot for screen repair. Came here for because my phone…read morewas cracked and I noticed that the charging port wasn't letting my phone charge. The price to change the screen wasn't bad so I paid $80 bucks and then I asked to change the battery and they recommended a replacement for another $70 bucks. I came back a month later because I needed them to check the battery port or battery because my phone wasn't charging at all, it was impossible to charge it with any cable. This time Í was told they were going to check the charging port and something else inside. They charged me 100 bucks because they said it was something in the battery inside and when they go hand me my phone the screen was blurry. Something was wrong with it. Again, they had to change my phone screen, waited 2 hours and a half more they changed the port as well it was just super annoying and In consistant

Brought our laptop in for a new keyboard because keys were sticking was told it take 3 to 4 days…read more First they somehow got the wrong keyboard from HP then it took over 12 days to get it back A few weeks after I got it back the headphone jack shorted out because they didn't reconnect it Brought it back in and they fixed it. 2 weeks later stated having intermittent audio problems Brought it back in again and was told a board went bad. The laptop is 2 years old there is no way a board went bad. They wanted an additional 50 dollars to fix it. Told them to put back together and I picked it up. They are a joke Would not recommend using thus company It's beyond me how they have so many good reviews on google

I really don't think they know what they're doing, they charged me $400 and didn't fix the problem…read moreand scraped my RAM.

Update !…read more Thank you for your response. I need to correct several inaccuracies in your statement. First, when my dad returned on February 12, he was told the issue was caused by the phone being dropped. At no point during that visit was "water damage" mentioned. Now you are introducing a completely different explanation. Changing the cause of damage from "physical drop" to "water damage" raises serious concerns about the consistency of your assessment. Second, I personally received the phone on February 11 -- not my father. The device was not "fully tested in front of us" as you stated. There was no detailed inspection of the camera, Face ID, or internal components in front of me. In fact, I had to remind your staff to return my phone case, which they initially did not give back. That same night, while charging, the phone shut off and the display never worked again, although sound and alarms were still functioning. This indicates a likely internal issue, not external damage. I also still have the screen that was removed. There was no water exposure. The phone was not dropped. I have owned this device for years without internal failure, and these issues occurred immediately after your repair. Additionally, the main camera stopped focusing right after the service, and there was clearly a loose component moving inside the camera module -- something that did not exist before. Both phones that received battery replacements at your store are now overheating significantly as well. The problems began immediately after your intervention. That is not coincidence. I am again requesting a refund for the services performed. I am open to resolving this respectfully, but I cannot accept responsibility for issues that arose directly after your repair -- especially when the explanation keeps changing. On February 11, my dad went to the store -- just so there is no claim that we were never there. I brought in an iPhone 12 Pro Max with a cracked back glass to have it replaced and decided to also change the battery at the same time. My dad had his battery replaced as well and purchased a screen protector for a new phone. That same night, while my 12 Pro Max was plugged in charging, it suddenly shut off. The screen never turned back on, although the phone still had sound -- my alarm went off the next morning. On February 12, my dad returned to the store to report the issue. He was told that I must have dropped the phone and that the damage was my fault. That is completely false. I had used this phone for years without any internal issues, and the malfunction happened immediately after your repair. Because we were scheduled to leave for a cruise that same day, my dad had to leave quickly. Once we were already on the ship, we realized the main camera would not focus. When moving the phone, you could clearly see something loose moving inside the camera module -- something that was absolutely not present before your service. In addition, both phones that had battery replacements done at your store now overheat excessively, which raises serious concerns about the quality of the work performed. At this point, I am formally requesting a full refund for the services provided. Three separate services were paid for, and all three resulted in new problems that did not exist prior to your intervention. I do not live in the United States and had to return to my country without a proper resolution, which makes this situation even more frustrating. I expect a prompt response regarding my refund. And if there is any claim that my dad was never there, I do have the business card of one of your employees who personally asked us to leave a review. Until this is resolved, I strongly advise others not to bring their devices to this location. Based on our experience, the workmanship was careless and unprofessional, and I would not recommend this store to anyone.

Excellent service from start to finish! The team was professional, fast, and really knew what they…read morewere doing. They explained everything clearly and repaired my phone perfectly. The prices were very reasonable, and the customer service was outstanding. Highly recommend this repair shop--quality work and people you can trust!

Jamie provided over the top customer service, he was very communicative and understanding of my…read moreissues with my pc. He provided exceptional service and was very expedient in handling everything, I got my pc back like it was brand new condition in one day after bringing it in (great pricing too). 10/10, they've gained me and all future referrals for business. Thanks again guys! :)

What an amazing customer service this guys are!! They truly did the unbelievable job for me!! I had…read morea big issue with my phone and they resolved very fast and professional. I will only go to them from now on and will recommend them to everyone!! They deserve more than 5 stars!!

Excellent service!! Had a sudden issue with my iPhone where it would no longer charge. They were…read moreable to fix it in less than 5 minutes. It apparently had some lint jammed up in the port. They removed the lint and cleaned it with compressed air. They did this repair at no charge as a courtesy. I will be telling all my friends about this awesome phone repair shop!!

George checked my iPhone charge port and gave me an honest evaluation. He actually repaired it on…read morethe spot saving me money. Definitely recommend them for cell phone repair issues . Thank you !