Amazing service and great customer experience. Saved us over $1,800/year on auto and home…read moreinsurance. They can shop rates and review options in a simple, understandable way. Highly recommended!

From the owner: NIB is an independent insurance brokerage firm offering personal and commercial lines products…read morethrough over 40 top-rated carriers. Our advisors are client-driven, not carrier-driven so we can customize plans that best fit our clients' needs and budget.

I have not been very happy with this office recently. I have been with them since moving to Texas 4…read moreyears ago and haven't really had a need to communicate with them much until recently. Response time is delayed, they don't follow through with requests and now that I have switched agents, I can see that they didn't upload necessary documentation to my account that impacted my coverage. I'm happy to have switched agents and caution you to rethink going with this office for your State Farm needs.

I have been a customer of Amanda Varner - State Farm for over 15 years. They are the best…read moreinsurance company that I have had over the past 40 years. They insurance my house, autos, RV's. They are very helpful and when I have had claims, they were very pro active. The last two claims I had were on my home for hail damage and my 5th Wheel roof for tear in the roof. There claims group were quick to get an adjuster to my house and RV and the money was received within days after the adjuster made the claim. As for customer service, all I have to do it give them a call or email about an issue and they communicate there actions and perform the work without a hitch. Highly recommended.

We set up our car and home insurance policies with Mr. Spegar's agent, Cole. Cole presented options…read morethat would meet our needs. My husband and are extremely satisfied with the help that we received, and highly recommend this agency to represent you, too! DW

Garrett has been our agent for over ten years and I can't imagine using another agent. We've always…read moreappreciated his responsiveness and genuine concern for our family and property. He's seen us through a burglary, car accidents, and a burst pipe that caused significant damage. He always jumps into action and gets our claims processed fast and without any extra hassle. I can't recommend his office enough!

After my previous review was posted and I sent the review along with a request via email to have my…read morecase escalated, I got responses from Goosehead by email (about a 3-day turnaround) and on Yelp (several days after I received the email response). Arnolfo Rico (a service manager) was assigned to my case and helped, beautifully I might add, to resolve my long-standing issues. I was issued a $50 refund and everything I needed to have done back at the end of April was resolved in full (at this point in time) as of June 28, almost a two month turnaround. In summary: Had the account initially been set up in my name, rather than my wife's name, I suspect that I would have had 0 issues with getting all this set up. Also, in regard to definitions of responsibilities of the different positions Goosehead employs to handle client policies, I think it would be very beneficial, especially for new clients to know where they need to take their needs. I can not determine at this point whether this was my shortfall or if the company doesn't make this information as available as it needs to be when in situations such as mine. In my experience, agents (Luke) are responsible for finding competitive insurance rates when setting up a new account or when the term of the current premium is about to expire so that clients pay the lowest rates possible. Service staff (like Arnolfo) handle any changes or adjustments that need to be made to policies once they've been set up). Hope this helps y'all and thanks to Goosehead for helping me to resolve this frustrating situation.

Worse Insurance company ever. They couldn't put together a binder for a house purchase. They needed…read morea week! We called another company who had it ready in 2 hours. And THEN they charged us for a days work! What?! For a phone call?!! Beware.. .They are unbelievably bad!

Logan was great and made the process very simple to switch our home and auto insurance.read more

From the owner: TX-2591919 Our mission is to empower our customers with options to build a more secure future. This…read moreteam is committed to building genuine relationships based on integrity, compassion and a commitment to supporting our community. We provide Homeowners, Renters, Auto Insurance, and Life Insurance. We can insure your boats, utility vehicles, trailers & golf carts. We serve Trophy Club, Roanoke, Keller, Southlake, Westlake, Northlake, Justin, Argyle, Ft Worth, N Richland Hills, and Flower Mound, and more. License

Justin- you left a voicemail today. Thank you. That you…read morebelieve that you were in constant contact sounds nice. Appreciate the sentiment. The extra fess and how hard I worked to get the information needed to maintain the rates and fees, is what we signed up with you to do. Appreciate the fact that Jennifer was available. Only kept auto policy with you because it did not cost me $100 to have you rewrite the policy. And they did not raise rates. The home policy increased 25% and you put them on AUTO renew. No thank you! Big favor. Unless we pushed back we would have been out $250. No thank you. Funny how my fee to join your group is not enough to get the service for free. Your rating is well deserved. Perhaps you will work well with those who remain,

Best. Insurance. Agent. EEEEEVER…read more With apologies to the great philosopher Rick Stacy - "If you aren't doing business with Justin, you're burning money!" Seriously, the quality of service you receive with this guy is amazing. He's masterful at setting expectations and keeping in touch. He doesn't take you for granted, regardless of whether or not you've been a customer for five minutes or five years. Way to go, JW!

Don't bother contacting this company. Beverly Foley is completely unprofessional and you'd be…read morebetter served getting a quote elsewhere. She came back with stupid high prices trying to pad her pockets and got mad at me for not telling her what I pay in advance and accused me of wasting her time. I'm pretty sure I don't have to tell you what I'm paying to get a quote and you have no reason to send me an email getting upset with me. Unacceptable and very poor business woman. It's very easy to come to the table when you know where you have to be. Coming to the table with your best foot forward is how you earn business. Best not pad your pockets too much Beverly.

From the owner: Texas Independent Home & Auto Insurance is your "Neighborhood Insurance Agency". We specialize in…read moreHome, Auto, Renters, Boat, RV and Motorcycle insurance. We represent Multiple National Insurance companies and can provide Multiple Quotes for you with only one phone call. Call today to get your Quotes. We are delivering solutions for what matters to you.

I recently received a quote for life insurance and was very impressed by the easy to understand…read moreeyes that it was explained to me. They gave me options that work for me now and as my financial situation changes over the coming years. Love this office!

Working with Russell is everything you would like your agent to be. His office is kind, caring and…read morealways there for you, whatever your insurance needs are! I recommend Russell and his team for all your insurance needs.