XFINITY

(8 reviews)

I mean, does anyone like spectrum? They're predatory business practices is why people leave them…read more They do not honor contracts or pricing. You have to call and spend an hour on the phone to fix it which they count on you not doing. Just go with brightridge.

In the interest of fairness and transparency, I'm disclosing that the issue was resolved after 8…read moredays and additional phone calls by me since my last review. I was offered a modest credit but given the time I spent chasing this down, I remain unsatisfied as a customer and will pursue with the appropriate regulatory and consumer agencies. Also, I'm looking at recommendations for other phone providers.

CenturyLink

(5 reviews)

We where guaranteed 3mbs upload speed for $50 a month. We are not getting anywhere close to that. I…read moream not even able to complete college classes. When calling tech support I kid you not this person began laughing at me then stated he was happy because today was his birthday but then changed his story that his birthday was yesterday. Worst customer service. Worst person to ever speak on the phone with. Messenger pigeon would be a better service.

Horrible service. You will waste at a minimum 45 minutes with Chat and at the end of that, your…read moreproblem will not be resolved. I've had enough of this run around and extremely poor customer service. Today's "customer service" was the last straw. I'm going to Spectrum tomorrow. I don't think Century Link even deserves 1 star.

CenturyLink Store

(4 reviews)

This company has no concept of customer service. Sorry excuse for service and overcharge. I am…read moreamazed that the incompetent FCC allows them to operate. It is unconscionable to keep someone on hold for 50 minuted while repeatedly running a recording that says how much they value my business. Cut the crap and provide good service or shut down!

Internet device spotty at best. Goes out even when no raí ir storms. The will not extend fiber past…read morejust the first house our block. The rest of the people living in our street are just stuck with bad internet

DIRECTV

(3 reviews)

Have been a satisfied, loyal customer for 16 years. Contacted customer service in an attempt to…read morelower our bill (currently $158/mo) and eliminating channels that we don't watch. Our first rep changed our package which lowered our monthly bill and she confirmed that the channels that we wanted would still be available. After the phone conversation ended we discovered ALL of the channels that we specifically asked her about were unavailable. Called back. Got a different rep. Went through the entire explanation of what had just occurred. Couldn't get any satisfaction or explanation. Asked to speak to a supervisor who could not have been more uncaring or uninterested in trying to keep a customer. Encouraged him to review the phone recordings (you are recorded each time you call) to help prevent this problem from happening to another customer. According to the supervisor, our only option was to take us back to our previous package at $158/mo. We have an appointment for Xfinity to take over our services at the end of this month and will be disconnecting our DirecTV. You guys just lost years of business from a faithful customer because your customer service sucks!

Stay away! They have the worst customer service. Your call will be transferred to Bangkok or some…read moreother 5th world country with no results anyway. There is NO CUSTOMER SUPPORT WHATSOEVER. Their updated interface is horrible, the program guide is impossible to read if your not standing in front of the tv like it's 1965. The bill gets higher and higher and the service gets crappier and crappier. Get DISH TV and save yourself the money and aggravation bc in the end, Direct TV will rip you off and spit you out!

ProWire Audio/Video

Where to start. We have 2 modems, one for my work, one for his man cave outside. We've always had…read more2 modems for years. Last year, they turned mine off. Called, they said they do random checks and thought it was an error, turned it back on. Four months later, same thing, this year same thing, 4 months later same thing. This time after 2 hours they said we can only rent one from them, go buy our own and it would save us the rental fee, so he did, gave them the info to register it and they did. 7 weeks later they turned it off during my work hours. He had to go through trying to see the microscopic modem info. Another 2 hours and they tell us we have to PAY them to keep the modem registered!!! I hate these people, ready to switch to DSL.

CenturyLink

(4 reviews)

Century Link is the last ditch option for the completely desperate…read more They cannot provide a consistent service nor do they have any fucking clue whatsoever how to expedite initial set up installation efficiently. Their "customer service" reps, so called, are complete idiots and do not listen well at all. I requested installation and the joker on the phone set it all up and even MAILED ME THE MODEM BEFORE DETERMINING WHETHER OR NOT THEY COULD ACTUALLY FULFILL MY SERVICE. I contacted these conning motherfuckers on 3 separate occasions to tell them to send me shipping labels to send their garbage back to them but they NEVER sent any labels even though their LYING CUSTOMER SERVICE REPS swore they mailed them to me. They're only tasking it that way so they can send billing notices to those who still have their modems after a month's time in hopes they can make money off people FOR PROVIDING ABSOLUTELY NO SERVICE WHATSOEVER. You're busted assholes. If you're looking for decent service at a competitive price, by any means, look elsewhere. These clowns haven't the first clue.

I have probably hAd to call them 15 times in the last 18 months. Their service is terrible and so…read morehave most of my communications with them. Would not recommend them at all. So frustrating.

CenturyLink Store

2.0

Service has been as advertised. 10mbs, always running at least 9.5 so it's good…read more Giving two stars because of billing practices. Yeah, I know, I know, phone companies and utilities in general are known for their shady billing practices. But I just thought I'd write for the record... The deal where you get 10mbps service for $34.95 per month for 12 months with a 12 month contract is false advertisement. It should read $34.95 per month for 10 months and $44.95 per month for 2. The reason for this is you are required to sign up for autopay to get the extra $10. But I could not sign up for it until a bill was generated. Once a bill is generated it already has billed for a month, and a prorated month. Then you're first bill will only have a one time $19.00 promotional discount, when it should be $19.00 per month. (two months), basically if I get what they promised, I should have received $60.00 off my first bill. Because the standard price for this package is $63.95 per month. They charged me for two months at $63.95 and only took of $19.00 total (on time). Then they tell you that even though you a paying for a prorated month, they do not take off the extra $10, even though I signed up for autopay the very night the bill was actually generated. I'll be watching my next months bill. He said it would be normal. I felt like if it's not it constitutes a clear breach of contract on their end (oh that's right, these contracts are made to protect THEM), but it doesn't matter any way. In Damascus VA, there is no other choice for high speed. Unless you want to go with Zito and pay $50 per month anyway for an average speed of 0.05mbps. Oh, and it took 1 hour and 25 minutes on the phone (mostly on hold) to score this extra $19.00 taken off my bill. When it should be have been $39.00 off the bill. So I got screwed out of a good amount of time and money.

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.

Pop A Lock

4.0

(18 reviews)

I locked my keys in my truck. Called Pop A Lock. A tech was there withing 30 minutes and had my…read morekeys in less than 5 minutes. Awesome service. Awesome people.

Was told 30 minutes. Waited 45 and called to.get.update. was put.on hold for almost ten minutes…read more Hung up. Called back and was tol d they never dispatched anyone. Then they offered to send someone. I called On Your Way out of Johnson City. They said 45 minutes. They were there in 40. Great job. Would not even consider Pop a Lock in the future.

On The Ball Cleaning

4.8

(10 reviews)

Tressy has been taking care of my place for a little over a year now. Started out having her come…read morein every other week, but it wasn't long until I decided that the quality of the work we were getting for what we were paying, and the amount of stress it was taking off of us at the end of the week, every other week simply wasn't enough. Tressy is very accommodating and goes well beyond what you would expect from most services of this kind. She's always been flexible with our schedule, and if we've needed an extra cleaning here and there she's always found a way to work us in. She always follows up with us, and any concerns I've ever had (and let me say there have been very few if any) were always addressed and never have I had the same twice. I can't imagine life with On The Ball Cleaning... I've recommend them to many friends, all of whom have been as equally as thrilled as I am, if not more so... Give them a call... Let them change your life as well...

I placed a request on Yelp to have my condo cleaned for new renters. Kacie was very responsive to…read moremy request and met with me later in the day for a quote. The price was reasonable and Kacie was able to set up a cleaning a few days later. Kacie and her crew were right on time and did an amazing job.

Kinetic Electric

(3 reviews)

Bob and his crew took care of some electrical problems with our first home purchase. It's a 100…read moreyeah old house and had various electrical issues due to both it's age and past renovation work that was done poorly. Bob's team did an absolutely fantastic job getting everything sorted out and were open and transparent throughout the process, making it a stress free process for us and giving me a huge dose of "feel good" about the safety of the home we're moving into. I'm a worrier and a perfectionist by nature, and this being my first home purchase turned those tendencies up to 11. I'm sure they wished at times that I'd just let them alone so they could get the job done, but all of my questions and concerns were met with open, honest, and kind spirited responses. So on top of the great work, they were just good people. I cannot recommend them highly enough.

On a three-day holiday weekend, this is the first electrician I found with a generator willing to…read morecome out and try to save what's in my freezer. He's also going to complete the work on the connection to the main line.

Pop-A-Lock Locksmith

(3 reviews)

They were wonderful. They came in a timely manner and even went and got me a new battery and…read moreinstalled it.

Very professional and knowledgeable, great value too. He actually had keys for my 1978 ford truckread more

Inspired Cleans

(2 reviews)

Veronica was awesome! She cleaned my parents house on move out and did it at a great price and…read moreshort notice. Thanks again Veronica and Inspired Cleans. We will refer you to our friends and family!

I was in a pinch trying to get someone at the last minute. This was a move out cleaning before a…read morefinal walk thru by the buyer. This is a 4000 square foot house. Every room, every window, showers and tubs were completely cleaned with odds and ends neatly arranged. If a good job and a fair price is important to you call her.

Optimus Plumbing And Repair

(2 reviews)

Sump pump Job: Tony Garrett, the estimate and service…read moreperson, was very knowledgeable and professional. Great communicator from the estimate of a specific system requested with options provided of other items for review. Site review one day with estimate given next day. went with the system I requested with the battery back-up he recommended. I recommend him to all who wants quality work in a timely manner. Reasonable rates. SHAZAM

Very pleased with the response and work. We were in dire need on a weekend for gosh sakes!…read more Tony and his team did what they said they would do and solved the problem even though they were working till after dark. Very reasonable pricing. I especially liked that they did not try to "up sell" me. I have finally found my local plumber, Optimus!

2nd Chance Cleaning

I needed someone within 2 days and Taylor and Lisa came to the rescue! They did a move out clean on…read moremy daughter's 3 bedroom apartment. They did a fantastic job on everything from cleaning inside the empty drawers, blinds, floors, bathrooms and more. Smelled so good, too. I would recommend them for any type of cleaning you need done. Very good communication as well.

From the owner: We specialize in fast , reliable property and residential, and rental ,and office cleanings and…read moretrash outs. If you're selling we can make your property ready in days not weeks. We personally see to every job and detail we handle it all from top to bottom back to front. So take a chance and give your self the chance to be stress free by leaving the mess to the best.

First and Best Cleaning Services

Very polite, professional, and hard working! I will definitely use them again. These girls did an…read moreoutstanding job.

From the owner: “We’ll be the First to clean the Best! “read more

Rolando Roofing