I came in to find a gift for a friend. The staff was kind and everything's pretty laid out to see. Extensive selection. You could find nearly anything you need here. They're a little expensive compared to other shops in the area. The pictured bong went for $145 I believe. I would return again if what I needed couldn't be found in-person elsewhere. read more

Xhale City - Vape Shops Near Me - Tucker, Georgia

This is the fourth time I didn't came to this location to purchase a product every time the product is in the store on the floor, unboxed and unable to sell due to the workers not checking the inventory in. When ask how long would it be the answer is always the same an hour while they continue to unboxed other products. read more

Places has business hours up but doesn't operate by them, never know when they're open because whoever is working just leaves whenever they want. Will have a sign that says says gone to bathroom multiple times a day for 30 minutes to an hr. If you have another shop to go to use it because they clearly operate when they want to. read more

Visited on 7/3/2025 at 2:30 p.m. One of the employees (cashier) was inattentive, appeared very impaired (red, heavy eyes), and was unprofessional. I tried to get help, but he just stood around. I stepped behind the counter briefly to see the products better since no one was assisting me. At that point, he became hostile, started cursing, and threatened me. I didn't realize helping customers was so difficult. Never has a cashier acted that way. I was a returning customer, but I will not be returning after this. Xhale City, you all are better than this! I hope management can address it. If he keeps that up you all are going to lose more customers. read more

Milly was rude and hostile for no reason. worst experience I've had at a smoke shop which are notoriously relaxed. not sure where the energy came from and hope she figures it all out but no reason to treat people poorly. id avoid this location until they rectify the issue. read more

This was my regular smoke shop for the past 8 years but that employee Millie will keep me away even if they give the products away. She was beyond rude and was flat out mean to me and the person I was with. I ended up going to a different xhale and mentioned it to the employee there who laughed and said I was the 5th person to complain about her and that she herself had only had negative interactions with her. So what gives? I can only assume she is best friends with her manager who is just throwing all the complaints in the trash. I'll be going to just smoke until she's gone. Shouldn't be long, I'll check back in a week. Xhale, please fire whoever hired Millie. They are trying to destroy your company. It's not that bad unless you do it on purpose. Literally, whoever hired her, hates you. Guaranteed. read more

Jose is the absolute best. He just does not sale you things but educates you so that you can make an informed decision about any product that you purchase. Other employees have been great to I have simply dealt with him the most. This location is now on my list of preferred smoke shops. They have all you need and some. Good luck just coming in and just buying what you came for. Very rarely out of stock. read more

Xhale City - Vape Shops Near Me - Tucker, Georgia

First time visit, felt like a child in the toy store, so many different & most importantly cool things in here, definitely recommend, staff was helpful & friendly as well read more

Xhale City - Entrance - Vape Shops Near Me - Tucker, Georgia

This shop used to be chill. VERY recently, new management came in and hired or reassigned the old staff with the worst group of cheeseburger doughnut holes I've had the displeasure of interacting with at any Xhale. Either staff ignores you or puts off the vibe that they'd like you to leave. read more

Great assortment of products. Glad to see that are not as overpriced as their competitors. They keep 510 vape pens in stock. read more

I was in Tucker on business and stopped in for some vape sauce, this place was decent.

Exceptional service. I wanted to try and different flavor for my Juul, and the guy was very helpful AND knowledgeable walking me through the different types. We actually mixed and I got a great flavor (strawberry lemonade). I seriously could have spent two hours in there just chatting with the guy about the different types. Also - I knew this place was where that hilarious video of the clerk losing his mind showed up on the internet earlier this year. I had to ask, and the guy was really chill talking to me about it. I appreciated that a lot. Top marks all around. read more

I go there every time I am in Tucker visiting relatives, which is a few times a year. The staff is always friendly and helpful, and they have an awesome selection. They have a broad selection of flavors and are even willing to mix it with you. I highly recommend their store! read more

My girlfriend and I decided to check out this smoke shop. The guy working in the store did not greet us and almost seemed to be bothered by us coming in. He tried selling us a $300 dollar vaporizer that I could buy anywhere at half that price. The service all the way around was strange. He pushed us hard from product to product to sell us. Quite a bit a pressure for just a little smoke shop. I wouldn't necessarily recommend this place! read more

Xhale City - First time here - Vape Shops Near Me - Tucker, Georgia

Extremely disappointed with my experience. The staff were unhelpful and seemed disinterested in assisting me with my purchases.

Love this store. Both the Tucker location as well as the Sandy Springs store. Really nice and knowledgeable folks and a great selection. Their rewards program is actually quite useful too. read more

Came for some sleepy gummies & CBC to help me relax, chino was really great with talking about my options & gave me tons of reviews!

Very rude customer service. Never witnessed an employee treat a customer the way i saw. I will never be going back.

Honestly? They are out of whatever it is I am looking for pretty much 100% of the time. I talking about stuff that they do supposedly stock. Every single time, I'm told that whatever it is I'm looking for will be in later in the week. 100% of the time. Go to Big Bang instead. It's further north on Roswell Road, but they actually know how to stock a store. Edit: They have gotten better, so upping from a 2 to 4. read more

I say hats off to this store for providing great products and even more for getting rid of that triggered beta male snowflake who had the meltdown with the customer wearing the Trump hat. read more

I was given the wrong coils By an employee. When I tried to exchange them for the correct ones, I was told that they couldn't be exchanged. I was told I could buy the correct ones at a 20% discount If I gave them the wrong ones back. I have spent hundreds of dollars in this store and this seemed a bit insulting considering I was given them by and employee after showing him my device. Employees aren't knowledgeable and unwilling to help repeat customers. Even when it was their mistake. This business let a $15 dollar mistake cost them my future business. Won't spend another penny at their business. Make sure you have them double check you get the correct product if you choose these guys. If you don't, they'll expect you to pay for their mistake. read more

Got my vape pen here. The juice that I got is frost bite. Not a fan. But blows clean and has no smellS. Good prices. Got a 5% discount and saved $7. Definitely recommend. read more

My boyfriend and I went to this location after going to a different location on St. Patrick's day(they were having an awesome sale). So there is only one guy working and he's helping someone else, no biggie. We wait for almost 30 min for him to finish helping the guy, another 2 guys walk in, so the guy rushes to help us look at one thing, and acted like he did me a favor to look at it, and that it was inconvenient that I wanted to look at what I was getting and wanted to compare it to something else. I felt really rushed to make a choice, and like he didn't want to help us. The whole time he was 'helping' us, he was more concerned about what the other guys wanted, talking to them and asking what they wanted. Have had much better experiences at other locations. read more

The girl working at the counter is rude. She was abrasive and seemed irritated, that is all.

Been there one time and was ignored for about 10 minutes. This is my first review and I've got to say after the video...I think I was discriminated against I have shaved head and a beard and tattoos. No one wanted to talked to me. I'm glad I went be back. The video shut my case read more

A++ best selection, excellent service, clean, and moderate pricing. Best place in town!

Horrible service. Called in to ask what kinds of box mods they had instead of driving during rush hour and got nothing helpful out of this call. It was a young woman that was not knowledgeable at all. After I asked her a question about a certain mod, she paused and said oh idk and then paused again but a longer pause so I thought I was on hold and she was asking somebody and then a few minutes later she's like "hello are you still there?" Like wtf don't hire stupid stoners who aren't efficient and not willing to learn about what they are selling and especially if they have shitty customer service. I hope the manager sees this shit and filters out the lazy employees. Never going here again. Not recommending to anybody ever. Shake my damn head. read more

I needed a coil and had went there...I even had a picture of the box of the previous coil I had bought. I specifically had asked for 0.6 ohm and the dude said he had it.in a rush I didn't even bother to double check if it was 0.6ohm...came to find out today it was 0.8 ohm. When i kept hitting the vape It didn't feel right. There's a difference...that I can feel. I wish he would have done his job right.... read more

Terrible. Go to any other vape shop. This place has horrible quality products and horrible quality service. If you already know the exact brand and model you want, thats fine, but if you don't know, do NOT listen to their recommendation or trust that if it's on their shelf, it must be good, cause it's not. They'll sell you stuff that malfunctions after 2 days and then refuse to exchange or accept any responsibility, they just blame the customer for EVERYTHING. Don't believe me? Test it yourself. If you have any malfunction with your purchase, see how they treat you, amd you'll never want to shop there again. This post is coming from someone who's worked as a waiter, in retail, and customer service. Trust me, this is a legitimate complaint and not just a customer whining. read more

Walked in and was greeted politely. The selection of water pipes and bubblers is pretty substantial. The associate was helping another customer when I walked in, so I took the time to scan all of the products. When she was done she came over to me and was very informative. Good info on the pieces and helped me think through what I wanted. I saw a bubbler for $200 that I needed to have but it was over budget. She quickly used her ninja sales skills and gave me a sweet deal that basically took $30 off the total price. If she wouldn't have done that, I would have left there with a $70 piece, which I would have been fine with... but i was honestly looking for a quality piece and she made it happen for me. Very cool shop and I will return next time I am in need of a piece. read more

They did the right thing by firing that mentally unhinged employee. Unfortunately this kind of behavior is becoming more common with Millennials working retail. When you are working as an "associate" (what we used to call a "clerk") you need to put your personal prejudices aside and simply wait on the customers, treating them courteously. You are there to make money for your employer - so he / she can pay you. That's how it works. That's Capitalism. Only the owner can refuse to serve customers because of personal prejudices. If you disagree, you should not be working such as job. If you are a Socialist, you should be working a government job. If you are Communist, you should be working (at very low pay) for a non-profit because, according to Marx, all private property is theft. read more

Nice staff good things got a bong the dude named chino is an amazing staff dude really helped me out

I gave you 4 stars for firing the guy, trying to bring you back up for doing the right thing. Hang an AMERICAN FLAG up inside the store and I'll give you 5 stars, God bless America read more

Pushy, rude service along with bottom tier inventory. I'm taking so long because its all trash! All looks imported and dirty. Crazy high prices for what you get. Typical for cash cow shops of this size. Better off buying from Smoker friendly tbh. At least they have adults working. read more

I wish I could give this less than 1 star. This place has poor selection and is overpriced. I would recommend this as a last resort to get your nicotine read more

I've never written a review on Yelp before. HOWEVER, I FELT IT NECESSARY TO WARN OTHERS OF THEIR PRACTICES. They do not provide refunds...Ok, I understand that, but even exchanges? Come on, that's ludicrous especially if you buy a unused concentrate pen that doesn't work and try to exchange it the next day. I'm not trying to game the system; I'm trying to receive a product that I paid for.... Go to Vaperite on Cheshire Bridge..The Xhale City location off Cheshire Bridge and probably all their locations are completely unreasonable. read more

Will NEVER patronize this place again. I went in yesterday and bought a detox after speaking with the worker (young nice white girl)...after going over some options I decided to buy the $55 drink and 2 drug test...making my total purchase $65...I go back today because I drank the juice as instructed and then I took the drug test and was still receiving a positive result...Long story short when I walk in today the black girl at the counter is acting like she is the damn police...I told her what happened and mentioned I had to take a drug test and this chick tells me that she can't sell me the synthetic urine because I already mentioned detox...furthermore people buy the synthetic urine for novelty purposes...ARE YOU FUCKING KIDDING ME....YOU work in a fucking smoke shop...let alone your ass was vaping on who knows what when I walked in but you want to fucking POLICE me and deny me a sale...COOL! You don't EVER have to worry about me bringing my business here...Good luck with staying open considering all the businesses are either closing down or moving elsewhere because of the skyrocketing rent. Your faithful customers aren't looking for someone who is trying to act like the damn police....there are plenty of other smoke shops that are within a 2-5 min driving distance...I'll patronize there! read more

Rude staff. Over priced. I walked out without a purchase. Never coming back in again when the employee doesn't look up from her phone and is not knowledgeable about any products. Don't waste your time going here. I'd recommend finding another place. read more

Was helped by Justin, great selection and customer service. Will be returning for my hookah needs :)

We worked with Aaron and he was awesome! We are first time hookah owners and he made sure to answer all of our questions. We got the Elite Royal George Hookah, along with accessories! We are so excited about using it at home. Thanks for all your help Aaron! We will definitely be back for any and all of our hookah needs. read more