The WO did not specify haul-away for my old fridge. We promptly resolved that with the courteous delivery crew.

I ordered a Herman Miller credenza. It was big, packed in a wooden crate and hard to deal with. I had idea how to handle it and hoped the driver/deliver person would help me. The bottom line is he did not need to do so. The driver was kind, professional and extremely helpful. I was looking for the worst experience and got the best experience. I did not choose RXO to deliver the unit. That was Herman Miller. However, any time I hear they are the delivery company, based on this experience, I will be very happy. Thank you RXO. You are worth every penny and prove super value. read more

We bought an LG washer and dryer, and the delivery team went above and beyond. Friendly and courteous. Great service.

Stellar review for Diggs. He was on time, very polite, extremely efficient and cleaned the work area. A pleasure to have him do the work. read more

RXO - Dishwasher Install - Shipping Centers Near Me - Hammond, Louisiana

I really appreciate the real time tracking. No sitting around wondering where the truck is! The delivery was made on time. The truck was placed exactly where it needed to be without any damage to our lawn or property. The RXO team were friendly and professional from start to finish. When the delivery was completed, the washer and dryer were finishing up a 'test' cycle to be sure everything was working properly. I could not be more satisfied with my RXO delivery. read more

RXO - Washer and Dryer - Shipping Centers Near Me - Hammond, Louisiana

Tori And Jerome were amazing! They did an awesome job delivering our refrigerator. I highly recommend them! They were professional, courteous, on time, and communicated about their arrival. They made the entire process seamless. Please hire them. Great people! read more

Super courteous and prompt. Diggs kept me informed via text which I love! Very knowledgeable and unbelievably efficient. Would highly recommend and definitely would use again. Thank you Diggs! read more

RXO - New LG W/D - Shipping Centers Near Me - Hammond, Louisiana

I purchased a new LG dishwasher from Sam's Club, RXO from Hammond, LA delivered and installed it. When it was installed, they pushed "START" and began a 3-hour cycle. They told me I had to let it run, then left. After 3 hours I opened the door and saw that the top drawer was broken (it fell out). I contacted Sam's and they put me in touch with RXO. A week later, nothing has been done. The Hammond RXO woman on the phone was EXTREMELY impolite, interrupted me when I tried to talk and never admitted any fault. She raised her voice and threatened to hang up on me. When Sam's leaned on them, they scheduled a Saturday between 1-6 time without consulting me. My wife and I stayed home, despite it being my daughter's birthday, and they never showed up. Then they emailed me to say that they came but nobody was home. We were, as were our dogs (believe me, we would have known if they had come). DO NOT ACCEPT DELIVERY FROM RXO. read more

Prompt and professional service with courteous delivery personnel. Since I need at least 85 words to post this review I will say that even though it was raining during the delivery the two men making the delivery were of very good nature and seemed to enjoy what they were doing while acting in a very professional manner. read more

Diggs with RXO was extremely professional and courteous. We live in a coastal area where it is necessary for our homes to be elevated. Diggs disassembled the refrigerator, hauled it upstairs and assembled it in our kitchen. He also removed the old fridge. We were extremely satisfied with the delivery service and highly recommend them. read more

RXO - Happy with the delivery and installation. - Shipping Centers Near Me - Hammond, Louisiana

RXO Hammond, LA gave us the worst customer treatment I have ever seen. Our driver came up with reason and reason why he could deliver the driver. We got frustrated but no voices were raised. The driver then stormed out of my house like a child. He marked my washer as refused by owner. Samsung should rethink there use of RXO, especially Southeast Louisiana. Completely floored the way I have been treated by the driver and the customer service. Unprofessional business at the Hammonf Louisiana facility that could careless about the final customer. read more

If I could give them negative 5 stars I would. My Samsung delivery was initially scheduled for June 17, 2025. The RXO team that came that day just dropped the 6 appliances I ordered boxed up in the middle of my living room and did not haul away or install any of the appliances (even though I paid for these services when ordering with Samsung). After calling both Samsung & RXO they said there was a miscommunication and that RXO would send another team out the next day (another day I had to take off work) to haul away the old appliances and install the new ones. The RXO team that arrived on June 18th didn't have all the tools or know how to haul away and install the appliances. I had to call a contractor that had been helping with bathroom remodels to send labor over and tools, because the RXO team was unable to complete almost any of the haul aways or installs, on their own. I asked one of the RXO guys if all their jobs were this difficult or if mine was a special case and he said "I don't know I don't usually install appliances". With my own supplied labor and tools they managed to get some of the appliances installed - BUT only half disconnected the dishwasher and left an active emergency leak under my sink. They left with the active drip still occurring. I had to wake up every 1.5 hour last night to dump a bucket of water out from my sink so my entire kitchen wouldn't flood. Then when I went to use the washer the "installed" this morning there was water gushing from the connection valves that flooded my laundry room. So now 2 emergency plumbing issues from the "installations" they were supposed to do. When I called RXO they refused to let me speak to the local team here in Louisiana and said to call a plumber. I asked for a way to submit a claim for reimbursement for the out of pocket money I will incur and was not provided anything. I called Samsung and they pass the buck to RXO saying it's on them for the installation and haul away services. I call RXO and they say to call Samsung. TERRIBLE experience, TERRIBLE customer service from BOTH companies. I will be collecting all of my recipes and submitting them to Samsung and RXO and contacting the Better Business Bureau on both of them. NEVER do business with Samsung or RXO...you will end up with issues you didn't have before and they are ZERO help when something goes wrong. read more

Great experience. We ordered a sofa from Ikea. We had good communication about delivery status. The driver had his helper call out, so he had the day of deliveries alone. We were his last stop. He was professional and cheerful. Super nice guy. Said he was working all he could to raise money since he was expecting a baby girl, soon. Definitely a keeper. read more

Delivery went very well. They went above and beyond and were very professional. Would definitely use again.

These guys delivering my products were top notch. They really took the time to hook up everything behind my washer & dryer and even checked it to be sure it was working properly before leaving. I am so thankful to them for doing such a great job read more

I ordered a generator from Amazon for my parents because they are old and because last year, an ice storm had them without heat or electricity for six days straight. Amazon hired XPO Last Mile to deliver it. They missed the first delivery and said no one was home. It's not true. There were people home. They scheduled the second delivery for two weeks later. Two weeks? Why? Then they missed the second delivery and said no one was home, but there were people home that time, too. The driver was supposed to call 30 minutes before arrival each time but he he never called. Nor did he knock on the door. We are sure he just didn't show up. He just decided to go home and he played it off as if no one was home. Ok, I get it. My parents live a little out in the country and maybe there and back would extend the guys route another hour or so. But that's no reason to just skip it, when people are sitting there waiting for their delivery. We called the office and complained about the first two missed deliveries, so they scheduled it again, this time for a week later. The woman assured us that the driver would come. She assured us that he would call 30 minutes before he arrives. And she assured us that he would knock and wait for someone to come to the door. On the day of the third scheduled attempt, we put a large note on the door which said, "We are home. If you knock, we will come. If we don't, call this number." (and we wrote a phone number so he could call us inside). We got a text message early in the morning that said, "Your delivery will be today between 3pm and 6pm." At around 11am, my sister came over. She walked inside and asked us what that big box was on the carport. It was the generator. The driver finally showed up, four hours early, he didn't call 30 minutes before, and he didn't knock; he just dropped it off and ran, without getting a signature or even saying a word. XPO Last Mile is the worst. read more

Great service! Courteous and professional! Delivery came exactly when they said it would.

Delivered on time and carried up the stairs. Very courteous. No punch holes in the box.

Very good delivery from IKEA. Great communication and friendly driver. Would use this service again.

The guys did a great job figuring out how to get our new fridge in and installing it, taking away old fridge!! Even gave me time to clean the floor under the old one...yuck!! Now it's clean! They were very respectful and considerate with timely communications about delivery time. God Bless these fine fellows!! read more

The communication was stellar! The service was excellent, and the employees were top notch. Love the early delivery being that we had been w/o appliances for 3 weeks. They took special care upon entry which is most important. I would definitely use them again if it were my choice. Samsung Used them for my appliance delivery. read more

Delivered and installed an over the range microwave today. Right on time (maybe a little early). Pleasant. Professional. Quick. Cleaned up the packaging, box and all the styrofoam. Took the old microwave away too. Very pleased. read more

The shipment was delayed by three weeks and they said they could not change aside from hard, set dates which is difficult to go without a washer and dryer -- but the delivery guys were so great. Great communication on time of arrival at my house. The set up was fast in my home. Great energy and great work ethic of the delivery duo. read more

Purchased gas stove from Sam's and RXO was sent to setup and deliver. First group came on a Friday, took old stove away and installed new stove. Gas leaK on first use. Fire department called. Another technician came out Monday only to say he wasn't qualified to connect gas stove. Why are these people in business. No way to contact local facility. Stove still not connected. read more

Great delivery of our bike today. Excellent communications. Appreciate their help! Delivery window was 4-7pm but they arrived early and called beforehand. read more

The delivery guys were professional and warm from the beginning to the end. Thru explained everything they were doing, tested the appliance and were concerned about my satisfaction. They even arrived 2 hours before their time frame hours. Wonderful experience! Bayougurl read more

My delivery driver arrived early, was very polite & professional, & assembled my bed well. The only reason for the 4 stars is he was not wearing a mask as I was. Being in the high risk age group I wear mine to protect myself & others & social distance. The delivery of my washer & dryer by this company in Nov had the same issue with no masks with different delivery drivers. I had to ask them to put them on. We are in a pandemic & need to have masks in place for all deliveries. read more

Supposed to receive a 600 lbs. generator on 05FEB 2022. Waiting with people and equipment to move it. No show from the Company. still waiting for a call. No info provided and tracking number doesn't work. read more