Love this place. Sarina S. Is so sweet and helpful! Great experience. Feel free to call with…read moreany questions before coming in. Such great service !

Was greeted as soon as I walked in and was such a fun experience. The ladies behind the glass were…read morehelpful and knowledgeable with products that fit my needs!

Recieved friendly and courteous service here today from one of your associates. Did not catch her…read morename but she was working around 6pm on March 21, also made the process go as smoothly as possible. Appreciated the helpful info provided.

I hope they take care of it because I had issues with the pending since situation it's like almost…read more7 days before they will find out the issue like if you had an emergency that's a long time I had the money each time for each purchase and they'll pin the money where it won't be available for the person there was a charge that was charged on the 14th and that's not when I made that purchase my money should not be over I did not go over with my spending and I'm subjected so let's see what they do by tomorrow

Payday Loans Sacramento is the easiest cash system I have ever used. You make it very simple to get…read morequick cash and manage the account online. And the fees are very reasonable.

I called TFC title loans and asked for a quote on how much my interest rate would be on getting…read moreapproved. The lady over the phone was very friendly to where I walked in immediately and they were able to help me. The representative was able to work out a payment plan that was good for me because I was able to pay off after getting my bonus from my job within just a couple months. Thank God I was able to have TFC title loans back me up and definitely I recommend you guys to call them up and at least asked for a quote.

These guys are the real deal, nothing hidden about any of the fees for interest percentages. Yes it…read moremight be slightly high compared to other companies, but that's okay since they were honest and had no hidden fees on an open contract. I really appreciate the fact that this company had no crazy fee up front, and the customer service was undefeated. They were kind and professional throughout the whole process. I was approved the same day as a first time loaner and it seems like it won't be my last time. In return of getting a car title loan they used the car as collateral. I highly recommend TFC! You will not be let down!

Naseem is amazing! Knowledgable. Patient. Just amazing! He helped us with some last minute banking…read moreand he was unbelievable! I am proud to be a Patelco member and I am lucky to have Naseem helping us.

Patelco Cost me thousands! Nearly three years on autopay with a 36 month car loan. While I was…read moreout of country they canceled my autopay and dinged my credit. I had maybe two payments and a credit rating of 810. It went to 650, all my cards cut my credit, utilization doubled, and rates went through the roof. They tried this again with a credit card that was on autopay. RUN SCREAMING!

Huge disappointment. Sadly when I opened my account online this was my branch that opened it. I…read morecalled about my account because it got overdraft twice. A guy answered the phone , whatever his name is . Started with a D or a P idk. Apparently has been there for a long time. I asked why did I get an over draft when I put in money through zelle on the same day. I had this issue before and was told if I were going to use Zelle the deadline is at 4 pm. I was told by this branch that the DEADLINE IS AT 4 pm. When I told him that he decided to interrupt me and kept speaking while I was speaking. Every time I tried to say something he kept cutting me off and also started to get loud with me. I asked him for a manager or a supervisor on duty. He told me apparently he's been there so long that they leave him in charge. Well Mr I've been here so long why couldn't you tell me the reason why I got over draft or the cut off time is to be able to put money in. Like every other bank that has one. This dude was so rude that now I am looking for a new bank and for all my friends to also change banks. Can't even be on the same page as a team. HORRRIBLE CUSTOMER SERVICE. Retrain him .

I recently became trustee of a trust that included 10 banks Bank of The West being one. I'd rank…read morethem at the top especially with Monica helping me resign the trust, she was quick, responsive, personable and professional. I've gotten so much run around from the other banks especially the national ones that working with Bank of The West and Monica restored my faith in the banking system. I have a habit of showing up without appointment and they assisted me as a walk in every time with no push back. Side shout out to Prashneel, 2 occasions I showed up Monica was out and Prashneel stepped up and picked up from where Monica left off without hesitation. I was very impressed, super solid team at this location!

if i could leave no stars i would. I've been a safe credit union user for a while now. my boyfriend…read moreand i walk in to this safe to create a joint account. services were moving slower in the beginning but the line was pretty much open. as we were waiting in line more people came in behind us. we finally get called up and were told to provide our ids and state what we were there for. guy with the glasses says "give me 5-10 minutes to clear out this line behind you and i'll be right with you" awkwardly we agreed because wtf? like we've been waiting in line why wouldn't we be helped when it's our turn ? 10 minutes go by and the line rejuvenates into a whole other line AND the gentleman who was being helped held the line up about his situation longer than we were even talked to. completely ignored, pushed to the side and disregarded. never again

2:10 PM 9/24/25 Lauryn refused to start my $600 promotional…read more Stating she cannot help me. She left the counter, and helped the last person before me at the desks area. So what changed in 1 minute? Nothing. Management, please review CC tapes, and evaluate her employment. 3 employees. All women, Lauryn is Asain, the other 2 were brunettes Hispanic. 2 customers. 1 female located at window 1, and a male located in line waiting for Lauryn to return from the desk help another customer. Management, please review CC tapes, and evaluate her emploment. UPDATE: I spent 1 hour online trying to setup my account, and their verification precess could not verify me, because I have a full set of hair on my head. What a joke.