Great customer service and nice beds!! Staff is always friendly. Beds are great . Prices are reasonable read more

I've been here twice and so far so good! Got a spray tan for the first tan and it was super comfy!

First time spray tan & this girl was wonderful. I felt comfortable and she did a great job explaining maintenance! I will definitely go back as well as refer my friends! read more

Amazing place! So helpful and always make sure that my expectations are met! Love the workers! They get to know me so well!

Great beds and a variety of lotion, always have good specials on lotions too! Love this place

I purchased a promo tanning package in May of last year. I tanned the months of May, June, July, and August, and never had a problem with my credit card being charged. In August, I wanted to cancel my membership, because I do not tan in the winter months. The young lady working told me that if I cancelled my membership, I would have to pay the 50 dollar membership fee again the following April, so she told me I should "freeze my account" until next April to waive the new member fee. In order to do this, I signed a paper agreeing my credit card to be charged 4 dollars a month until April, when I would be able to resume tanning again at the 39.99/month rate. I noticed during the first few months that the 4 dollars had, in fact, been charged to my credit card. In January, Bank of America sent us new credit cards because they had expired. I did not know this would affect anything, because NO OTHER BUSINESS that we have automatic withdraws made from our credit card had any problems, all of our other payments came out regularly. When I called Xtreme Tanning today to see when I could resume tanning, they told me that my credit card had been denied and I owed a balance of 43.20 (which included 30.00 in service charges)if I wanted to resume tanning there. I asked them why they did not contact me the first time my credit card was denied so I could have taken care of it, and they replied "that's not our responsibility". I then told them that I wanted to just cancel my membership, that I would never tan there again, and they said that if I wanted to cancel my membership, I had to come in to pay the 43.20 balance plus a 15.00 early cancellation fee because I hadn't been a customer for a year. I believe it was wrong for them not to contact me and let me know that my credit card was being denied. I think the 15 dollar cancellation fee is fair, but I do not think it is right that I have to pay for a "freeze" charge that never took place, especially since I will never use their services again. read more