Appt was at 9am. At 1 pm my truck still hadn't been checked out to install an amp. Never coming…read moreback. FTP

DO NOT WASTE YOUR TIME OR MONEY HERE!…read more If I could give this place negative stars, I would. This is hands-down the worst sound and audio shop I've ever stepped foot in. Let me break it down so you don't make the same mistake I did: 1. Rude and Clueless Staff - The employees act like they're doing you a favor just by acknowledging your existence. I asked a simple question about speaker wattage, and the guy stared at me like I had just spoken an alien language. No knowledge, no customer service--just pure attitude. 2. Overpriced Junk - They charge INSANE prices for outdated, bottom-of-the-barrel equipment you could find online for half the price. I saw a pair of "brand new" speakers with dust all over them--they probably haven't moved in years. 3. Scam-Level Installations - If you're thinking about getting anything installed here, DON'T. I paid for a custom car audio setup, and these clowns left loose wires everywhere. My system started shorting out within days, and when I brought it back, they refused to fix their own mistakes unless I paid more! 4. Shady Business Practices - They push warranties that don't cover anything, won't honor returns, and have a "no refunds" sign conveniently hidden behind the register. The moment you hand them your money, you're stuck with whatever garbage they give you. 5. Dirty and Disgusting Store - The place smells like mold and old wires, the floor is sticky, and there's literal trash piled up behind the counter. If they put as much effort into cleaning as they do ripping people off, this place might actually be decent. FINAL WARNING: Stay FAR AWAY unless you enjoy being overcharged, disrespected, and left with broken equipment. There are plenty of legit audio shops out there--this is NOT one of them. Save yourself the headache.

Good location, good business, good people, good service. I would recommend it to friends.read more

Having had my truck and cars tinted here in the past with minimal issues I thought this was the…read moreplace to go. Unfortunately the quality of film they use is best thing about this place. If you can find it elsewhere, go there. I stopped by their store a week before making my appointment, bringing my headlights and taillights to confirm they could do PPF on them after being told over the phone they could. After seeing them in person the tech and owner (Berry) confirmed they could do the job. I set my appointment up for first thing in the morning the following week. On the day of my appointment I dropped them off (new in box) only to be called hours later that they couldn't do the job because they weren't installed on the vehicle. I can understand this due to them needing to be stationary for the film stretching and application. What I don't understand is the lack of communication between the tech and front desk. When I returned the following day to pick up my headlights and taillights I was informed by the owner (Berry) that they are not going to be able to do the job because they don't feel comfortable with the curves on the taillights. I asked about the headlights considering they are completely flat (4th gen ram 2500) and he stated they wouldn't be able to do it. I asked if it made a difference if I came back with them installed on the truck and again said no they can't do it. Information that would have been nice when he had them in his hands a week earlier. The tech came out to explain that they don't want to have to do work they may potentially have to honor with warranty. I can understand the curves of the taillights making that difficult but I didn't understand why the headlights couldn't be done if brought back on the truck. I asked if they don't do PPF on headlights anymore and he said they do and could do the headlights if installed on the truck, right after the owner just told me they couldn't. The tech turns around to confirm with the front desk girl, as she's shaking her head *no* and turns back to me as says I guess we're not doing it. When I asked the front desk girl why they don't offer this service anymore she said "it's a bunch of little reasons so we're taking a pause on this service for now". I asked if I could get some sort of discount on my truck tint when the new windows are installed to make up for this headache, she laughed and said "no". All in all their customer service and communication between employees needs work. I will say the tech I spoke with was very professional and polite, give that man a raise (take it from the front desk girl). Staff meetings in the morning could make a big difference.

Warning this is not a place to get anything on you car done quality of work is horrible posting…read morethis so people don't end up with thier car damaged or on fire

This has to be the best place in town for Radio upgrades. They fixed a problem I had in less than…read morefive minutes. The owner Eddie is extremely knowledgable of all technical issues. He provided the service I needed at a great price. He has been there over 26 years. He installed a 14" radio screen for me with maps, phones, youtube, and other internet options. It works perfectly. The company and staff were very friendly, patience, and professional. I highly recommand you at least talk to them before you decide to go with another company.

This little man is extremely hard to deal with! stay away!!!! He installed a stereo in my…read moredaughters vehicle, the speakers he replaced were very staticky due to no insulation on the wiring he connected to the power source. When i took it back, he denied all of it, This man can lie to you straight to your face without batting a eye! Save your money and stay away. the stereo unit he sold us $450 didn't last a year.

New to Rockport and was looking for an audio/electronics place for my truck and boat…read more... I hit a Home Run with Charles and Diana at Chula's Charles and his staff were easily the best people I have had the pleasure of dealing with in this type business. A business that can be hard to deal with due to so many options prices and opportunities to have a place -let's just say overcharge Charles reviewed what I wanted --made some suggestions and he was right on target. Told me when to drop off truck and boat and he was right on time with the installs and the price was way below what I expected to pay If you need an audio help/installs etc -/ Chula's is the place They also offer fantastic car-boat detailing Thanks Charles John Malkin

TexasTechs got it right the first time! Prompt, courteous,…read moreknowledgeable, sociable and cleaned as they worked! Quality work for a good value. Definitely will call on them again!

I contacted Texas Tech last September to mount my 65" in the corner or the room, and Christian…read morequoted me with $200 for everything even a mount for my sound bar. Which is in a lower price range compare to other technician. And we did our other TV just a day ago. They did everything pretty fast. They hide the cable behind the wall to make everything look pretty and not tangled! Make sure you asked him to quote you with that in the price. All in all we were satisfied with the job they did. It was fast and efficient!