My elderly Mom knocked over a huge planter in her living room loaded with mud and water. Very…read moreupsetting to her. I started calling around late afternoon for a carpet cleaner (I'm in CA). Razib from Heavens Best answered after hours, said he would come the next day at 8:00PM, (he was squeezing us into a full day) reasonable price. He did a beautiful job. This company will also do other jobs ie. painting, handyman. Keeping him in my contacts!

From my initial contact through the completion of the job, I was continually impressed with Dan's…read moreprofessionalism. I got a prompt call back when I requested a quote and the job was scheduled within a reasonable time frame. The day before the job, I got a confirmation/reminder call which was followed up by a promised call letting me know that Dan would be here within 15 minutes on the day of the job. Dan is the owner of Heaven's Best and he is the one who comes to clean your carpets. He did a great job and even removed an ink stain that we thought was hopeless. I highly recommend Heaven's Best.

The details are everything! I am so relieved to have my house clean and organized so I can just…read moresoak up time with my daughter and work on the MILLION other things life consists of. Outstanding services provided: My laundry was broken down EXACTLY how I liked it including stain removal! My daughters room was organized and the clothes were all hang and folded according to how I would put them away myself Communication was so authentic I was able to express exactly what I need and Theresa was all about my priorities which were laundry, dishes and just general organization. DETAILS! Theresa said she always likes to send two cleaners! They put my crafting flowers in the vase with the heart and also treated my daughter so sweetly. All my dishes were cleaned, my floors vacuumed, my dresser organized and the huge mess of clothes were all hung up. I'm not one to pontificate (ok I am) but seriously life is stressful and this business cares. I'm on a tight budget, but I'd rather have my home feel like an oasis and forego another purse or Chinese food. Completely totally worth it.

I really wish they left me speechless...in a good way but unfortunately it was the opposite. The…read morestaff seemed to work tremendously hard for hours, which gave me hope in knowing that my new house was going to be thoroughly cleaned. Afterwards, I checked out the entire house and was left disappointed by the cleaning service. So many areas were neglected (closet doors, carpets, rugs, bed frames, dressers). I found dust everywhere. It seemed like the place was just mopped. Attached are photos that show just a GLIMPSE of the improper cleaning. I really wanted to like this service as the staff was really nice but sadly won't be hiring them again.

Below is the email that I sent to the owner of this company, Donna Goff. I requested a reply to my…read moreemail and subsequent text message. Both went unanswered for two days now. I followed up the text message with additional pictures of more dirt that was discovered when my sister went to the home to conduct a deep cleaning of the kitchen (something that we paid Mountain Aire Cottage Care to do for us). Donna ignored my texts again. I would highly discourage the use of this company should you wish to be treated fairly and to receive quality service. The photos were taken after this company had two attempts to perform the superior cleaning service that they claim to perform. Tue, Jul 21, 1:54 PM (2 days ago) to mountainairecottagecare Hi Donna My name is ******. I am ********'s brother and also your customer as it relates to the cleaning of 36 Mountain View Estates. I understand that my sister has been in touch with you regarding our dissatisfaction with the Top to Bottom cleaning that your team performed. I also understand that after the cleaning was performed, she needed to request a return visit to the house for additional cleaning as the stove and refrigerator were not moved and the doors and door frames were still dirty, all item that we discussed on the day we all met at the house. This past weekend, I was back in town to begin painting the house. While preparing to paint, I found the following: Layered dirt on tops of door frames and window frames, meaning it wasn't from settled dust, it was built up over a period of time Dirt and hair on the baseboards Dirt and hair on the radiators Cobwebs in the corners on all of the rooms and on the ceilings in the bedrooms Cobwebs on the windows, in particular the master bathroom window where it was evident that the curtain had not been even moved for the window to be cleaned as cobwebs were attached to the window and curtain. Layered dirt on top of both shower stalls Collection of hair in the corner of the master closet behind fire extinguishers that were in the same place as they were on the day of the walk through To state on your service contract that your goal is your customer's satisfaction but to text my sister that we received fair value for the price we paid is a disconnect. Furthermore, while I agree there will always be "dirt to be found" as you stated in your reply to my sister, the amount of dirt that was found and the ease in which it was is also a disconnect. We do not believe that we received fair value. You are a business owner who needs to stand behind your customer satisfaction goal. You stood in our mother's home-to-be and looked us in the eyes and promised that you would prepare the house to our expectations. The process of moving my mother after my father's recent and sudden passing has been grueling. Needing to debate the level of cleanliness one should expect from hiring professional cleaners is adding to the misery and quite honestly disrespectful. After all, we paid for items that were checked off on the service agreement that were not performed. I am kindly requesting that you reconsider a refund since I had to clean after the two attempts your team made in order to begin the painting process. At this point there is no point in asking you to send people back again as I already cleaned the house to the level of which we all originally agreed upon. I am making this request based on principle. I await your response.

Donnas crew has been cleaning for my parents for the last 10 YEARS! They have always been very…read moreaccommodating as far as last minute schedule changes, or adding tasks, always doing extra around the holidays! Over the years there have been different girls coming and each one of them have been very friendly, and knowledgeable about cleaning different surfaces and areas of their home! Donna runs a tight ship! With the onset of Covid they went above and beyond to educate themselves and provide Covid approved cleaning solutions. They clean every 2 weeks all while wearing extra PPE! That alone was such a relief for me! They do for my parents what I cannot do living out of state. Aside from the work done, Mountain Aire Cottage Care provides me with peace of mind, and that alone is worth so much!

These guys were fabulous! I have moved many times in my life and the this crew way by far the best…read more Very curious and patient. The were efficient and made sure to place things where they needed to be. I highly recommend!

No, no, no! Do not hire! Chris talks the talk but is totally unable to walk the walk! I spent 7…read moremonths in a hotel while Chris and his crew destroyed my home! I have estimates well over $12,000 to repair what they did. He took my money and never did the job, he was to pay for my final month in the hotel, that never happened. I have pics to show his work if anyone is interested. He left my place an absolute mess!! Go elsewhere if you want the job done right!

They redid the grout in our shower. No job is too small for them and we are grateful! We will be…read moreusing them going forward for any bathroom or kitchen needs.

I DO NOT recommend Northeast Property Restoration based on my experience. They were deceptive and…read moremisleading in their dealings with me. I contacted the company to inquire about getting an estimate for cleaning an unfinished basement and addressing a recent animal odor. I called and left a message and the next day a man who identified himself as Dane Phillips called me. I told him about the circumstances and he agreed to visit the property the next morning. He arrived on time and I escorted him to the basement to evaluate the space. He took measurements and said the job was no problem, they do it all the time. He asked for my email address so he could send me the estimate. I didn't ask for a timeline, I simply assumed it would be as soon as possible. This was on a Friday. By Monday, I had not yet received the estimate so I called and asked him when I could expect to receive his estimate. He said customarily he needs "two business days" and that I would receive the estimate by the end of the next day. I thought that was odd for a local business since I was on the phone calling him about it and he didn't offer to get it to me that day since I obviously wanted to move forward. Also, he said nothing about "two business days" when we spoke in person. Bottom line: he never sent the estimate. I called again, reached the answering service and left a message. I never received a call back. If they didn't want the job, that would have been fine. Just say so. What's not fine is telling a customer they'll receive something by a specific time and then simply not follow through, and not even return a call. That's not a scheduling hiccup, that's a red flag for business honesty and responsibility. If a company can't be straightforward about something as simple as sending an estimate, that raises serious concerns about how they handle bigger parts of a job. Trust matters when you're inviting someone into your home and potentially spending a significant amount of money. This experience gave me zero confidence. I noticed that Dane Phillips' name, or the name of any other owner, is not listed anywhere on their website, despite the company highlighting many glowing reviews. I now have to question how representative they are. Transparency and follow-through are important when choosing a service provider. There are other property restoration services in the area, and I suggest looking elsewhere.

Showed up when scheduled, early even. Courteous, professional, honest. Very clean working…read moreconditions and clean up at completion of job. Would readily hire them for additional projects. Went above and beyond our expectations.

Joyce was recommended to us by a friend who knew that we were unhappy with the housekeeping service…read morewe were using. I cannot say enough wonderful things about her--she is thorough, dependable, and utterly trustworthy. Our house is cleaner than it has been since we moved in ten years ago! Not only does she do an excellent job--she is also a wonderful person whom we're glad to have in our life. We'd give her ten stars if we could!

We were looking for a regular, twice monthly house cleaning, and met the owner of Scrub Squadz by…read morechance. So glad we did! Joyce is the absolute best. Professional, highly organized, a very thorough cleaner, timely, easy to communicate with. In short, everything you'd want in a cleaning service. She comes every two weeks--always on time--and does exactly what we've asked for. She's also a very generous minded, open, and friendly person who it's a pleasure to have in and around our house. Can't recommend her highly enough. If you're looking for a service for your house and want someone really good and dependable, end your search now! Hire Scrubz Squad.

Best way to have your siding washed. Staff is always friendly and competent. You can count on them…read more Thank you, Eco Pro! Marion

excellent job - professional technicians - would highly recommend - on time - thorough jobread more