I have needed lab work, many times. The last time I was supposed to get my results from Thursday on…read moreMonday... I was contacted Friday a week later, to get to the hospital immediately! It wasn't their labs fault, it was the support staff... Spent 3 days in the hospital! Dr Brekkie is awesome, her staff is seriously lacking! And I'm in the same boat today, 4 phone calls in 2 days, no response... Totally unacceptable! And my name is Lawrence Boord

I provide assistance to those who are in need. Yakima has its share of large people. One would…read morethink that the door would have handicapped automatic doors. Nope and all four doors her wheelchair would not fit. Now if you are in a regular size chair no problem. Fortunately she can walk short distances and the chair will go through the doors when partially collapsed. The LPN said she can't help so it's just me with her oxygen tank, wheelchair, her backpack, and me providing assistance to get up. So if you Are a big person needing assistance. Make sure you bring your own support team and allow extra time to navigate through the doors. As for the quality of care. I assume you will receive the best possible care.

If you have another option I would go with it. Went months ago for stomach/torso pain: Waited 2…read morehours in the waiting room, then 1 hour in the exam room, seen for 2 minutes and she says she can't rule out appendicitis so I need to go to the ER. She said that because she was sending me to the ER they would give me a refund of the 30$ CoPay or I can save it for my next visit. I said fine, save it for my next visit because I have to get out of here and to the ER. Asked if I needed anything to PROVE I had already paid when I visit next? Nope! They said it will be on my account. (ER showed nothing wrong, 1500$ later) Came in again in September for ear ache. Said they had charged me for my last visit, no Co-Pay on my account so I would need to pay the 30$. I refused and told them that I was told I would not have to pay for my next visit. Finally got seen for the earache, lady saw me for less than 5 minutes and told me I had a pimple in my ear. Really? Then I get home and the pain has traveled to my other ear. I make an appointment at my regular doctor's office after the weekend and I have a sinus infection causing pressure on my ear canals and am prescribed antibiotics. And they are still trying to bill me for the CoPay but it is impossible to get a hold of anyone in billing to talk about the situation.  I wish 0 stars were possible.

My family loves this place. We have been members for a year and it's the best medical care I have…read morehad. I'm literally sitting in the waiting room 10 minutes after I called for an appointment. The benefits of our membership at this place are off the charts.

From the owner: The Healthcare Everybody Wants. Unlimited access without copays or deductibles starting at $130…read moremonthly. We are a membership-based family practice clinic in Yakima, WA. We promise same-day appointments for members who are sick or injured, 24/7 on-call access to a physician, and unlimited appointments. All without copays or deductibles to worry about!

I used to like family medicine of Yakima. Lately about the last year or so since my former provider…read moredoctor Jeff Kaplan retired, the ability to get prescriptions filled in a timely manner as dropped out of 10 Stars, to about a three. Every time I have one particular medication that is difficult to refill, lorazepam, it always takes them a week to 10 days to fill it. Even though, I was told 24 to 48 hours for it to be renewed. Today is November 7th 2025, I I requested a refill on Monday November 3rd, and here it is the 7th, and nothing's been done. This happened a month ago in October 2025, and I had to go to the ER for an emergency refill. Lorazepam is not good to not take as it can cause seizures and other dangerous symptoms from cold turkey withdrawal. The withdrawals are horrible and are dangerous possibly. When my doctor Dr Jeff Kaplan was refilling my prescriptions, generally I received the renewals fairly quickly. But the ever since Dr Kaplan retired and even slightly before that, the speed and the carrot which renews are asked for by patience has gone downhill in the urgency and care by the doctors and staff to get prescriptions that are serious and crucial for a particular patient's health issue. This is the third time most likely that I will have to go to the ER at Healthcare Yakima hospital for a renewal this coming Saturday on the 7th of November. I'm really upset about this and I am getting tired of it. It seems my other medications always get renewed quicker, but this one is always a battle every month and I'm getting tired of it. I don't think I can any longer recommend family medicine. The front desk staff lately hasn't been as politis it's been in the past and at times has been curt and short with me on the phone. Sometimes seeming insensitive to the patient's problems. I used to rate this practice as a five-star clinic, but now I must reduce that down to about 2 or 3 stars.

This clinic has some of the rudest people working the receptionist desk, to the point that they'll…read morehang up on you for trying to get your doctors nurse to call back! And try to get the nurse to call back! Good luck, that will take no less then three to four days, if your lucky! Same goes for messages left to them! The health care in this town has gone down hill drastically! And good luck getting a new doctor? If you're already a patient to some doctor in this town, others won't take you. This office is so disappointing and shame on them for treating people so poorly!

The providers at this clinic - Dr. Vye, Sal Lopez, and Raylee Weaver-Jensen - are great, and…read moreentire support staff is super friendly and helpful. This is an excellent place from which to obtain primary care. I've been a patient for more than 10 years. Tom Bothwell

Thank you for taking care of Yakima non-stop during this pandemic . I appreciate Dr. Vye, Salvador…read moreLopez and Barbara Wood SO MUCH for staying up-to-date & diligent during this time.

Don't trust these losers to help with anything!!! These clowns don't care about your health or well…read morebeing. I've waited TWO MONTHS for them to refill necessary medications that allow me to function properly. I've begged, gone up there weekly to get help without anyone taking me seriously. Honestly you'd be better off getting helped at Urgent Care.

This really is one of the worst Health Centers I've been to in years. They are all I have…read moreexperienced in this town. Employees are not Honest. they keep changing or rescheduling my appts and calling me while I am work and I cannot take the call while I'm at work. Then when I call back my calls get bounced. I don't like leaving a messages cause I've rarely gotten a call back anyways. When I got Covid and left a voice message with my Doctor they called me back almost 2 weeks later. Too late! I recently had a blood test and the results that came back were not for the A1C my doctors had requested. Not sure why there's a break down in communication or what. It's truly hard to find good healthcare in this town.

I have purchased OBAGI products from Dr. Gondo for more than 5 years. My skin improves…read moresignificantly.

She is the most precious lady in medicine in, Yakima, WA. Highly competent and knowledgeable as an…read moreInternist. Kind and caring for all ages of patients. Strongly recommend her as a top medical provider.

I saw Dr. Martinez for years back when I lived in Yakima. She was the most caring Dr I have ever…read moregone to. If I had a problem that she was not an expert on, she would make a referral to a specialist who was. I now don't live in WA. And I really miss her. All the Dr's I see now, at my advanced age, just treat you like a piece of meat with a wallet. Big business medical conglomerate companies that don't give a Damm about your health. Just your insurance.. I miss the heck out of her. If you want individual caring attention, see her.

Dr. Mark is an absolutely amazing Doctor. He's like a version of a "country doctor" but the highest…read moreskilled one that's ever existed :) He just seems to know everything, lol. He has an uncanny way of understanding you and has an understanding of your family circumstances. He takes this into account with every visit. He doesn't just treat the illness, he treats the whole patient. I've never known another doctor like him. He's been a godsend to our entire family. A true Doctor in every sense of the word, he works thru a problem until we have an answer, never just brushing you off, he never acts like you're taking too much of his time (even when you absolutely are lol). He explains everything and makes you feel comfortable. He's been known to see my 80 year old dad in the waiting room and come out and sit by him to ask him how he's doing. What other doctor treats his patients like they're the most important person in his life? As if he's treating his own family. I've never been so willing to go see a doctor in my life, I always avoided them, until I found Dr. Maiocco. Five stars aren't enough. He's gotten us thru some incredibly difficult times in the past couple of years (he's only ever seen me at my worst, but he never treats me like the crazy person I've unintentionally portrayed at more than one visit). He is 100% our own angel on Earth.

From my very first session, ProMotion and Mr. Kane took the time to truly understand my condition,…read morelisten to my concerns, and tailor a treatment plan that is both effective and manageable. The knowledge, professionalism, and honest approach is making a significant difference in my recovery. The office staff is courteous, competent and always helpful!

I have used Pro-Motion for 20 plus years and they are the best! Michael and his team are caring,…read moreexperienced, and provide excellent physical rehabilitation care! I have had 10 Orthopedic surgeries in the past 4 years and most recently separated my pelvis and ripped my abdominal and adductor off the bone when I slipped in my garage. I started PT after 2 months in a wheelchair post-surgery. Pro-Motion got me back to the point that last week (5 months from being in the wheelchair) went elk hunting in MT and hiked 44 miles in the mountains climbing over 12,000 vertical feet. I wondered if I would ever function normally and do the things I love to do, but Michael and his team got me back better than I was, after Dr. Boone and the excellent surgeons at Proliance got me screwed back together. I highly recommend Pro-Motion Physical Therapy for your post-surgery rehabilitation, sports injuries, or treating injuries to keep you from having surgery. They will do a great job for you like they have for myself and my family. Thanks Michael, I am very grateful for your attention and dedication in helping me recover!