I recently worked with Hunters in Derby to design and install my new Neptune kitchen, and also…read morepurchased Venjakob dining furniture through them. From start to finish the whole experience was excellent. The designer, Nina, really took the time to understand what I wanted and came up with ideas that perfectly suited our home and lifestyle. Nothing felt rushed and I always felt confident that I was in good hands. Installation was carried out professionally and with great attention to detail, and the communication throughout the project was first class. The finished kitchen looks amazing and the Venjakob furniture complements it beautifully. I am absolutely delighted with the result and would highly recommend Hunters in Derby to anyone looking for high-quality kitchens and furniture with outstanding personal service.

We bought 2 chairs based on information given in-store. This turned out to be incorrect & a second…read moremember of staff also confirmed what turned out to be untrue. Stressless recommend considering various points before choosing which chair but we were made aware of none. After 2 weeks, the chairs were too uncomfortable for us to use & one developed a creak. Someone from Hunters visited about the creak but regarding our other concerns, he just told us twice that we had "bought the wrong chairs!" He also gave us the wrong information again about their locking function & the unidentifiable marks on the leather. Seven weeks later, an independent technician confirmed that we were correct in ALL our concerns & Hunters took the chairs back. The owner Matthew dismissed all our concerns throughout, apart from the creak, so unnecessarily caused us weeks of extreme stress & discomfort. Hunters gave us the worst customer care ever & have never even had the decency/manners to apologise.