This company is absolutely amazing! I used them twice in the last two years. Most recently I hired…read morethem to pick up my daughter, her husband and three girls. I was so worried they would miss the flight due to weather, traffic or the fact it was the holidays. Not only did they confirm appts before, but they texted me letting me know they were there to pick up at 0300, but when they stopped at Albany airport too. Then texted me again a couple days prior to Christmas Eve for the airport ride back home. They took away from their personal Christmas time with their family to make sure mine was picked up and home safe on Christmas Eve. They are a little higher than super shuttle or ubers, but definitely more comfortable and more reliable. They will always have my business when I visit New York and when my family flies to San Diego to visit me! Do not waste ur time on any other company in the Albany or Glen Falls area!!!!!

VIP car service is excellent. "Moe" is professional and…read moreresponsive to requests and he chose an amazing driver/ Jasheim, who was excellent. Safe and comfortable trip. Very respectful and thoughtful. I highly recommend this company.

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

Badmouthed the other businesses in town, suggesting none of them were sufficiently reliable to do…read morethe job. Charge TWICE as much as the next closest service. Don't be fooled. $60 limo receipt for Albany to Newark attached below. PS. She has also changed her original response below and taken out the line where she said "he LIED about paying $60", after I added a photo of the receipt - my son was the only passenger. I would avoid this business. I don't like the way she tried to create anxiety about whether the other services were reliable - they were just fine. She is very unpleasant in her attitude and in the way she treats people, and also appears to have removed a number of poor reviews.

Courteous, on time, clean car. David was very professional and even showed up early when I…read morecontacted him. Would definitely use this company again and again!

I want to add my voice to the many complimenting the excellent service provided by Namas Car…read moreservice. We had a very early flight from JFK in February that was adjusted to an earlier time at the last minute by the airline due to weather. Michael and Jose did not flinch, they updated our pickup time from 2am to 1am and Jose was an absolute pleasure to travel with. We were lucky enough to ride with Jose both ways and the whole car service experience made our vacation that much more stress free and enjoyable. Jose even braved a treacherous and long sheet of ice and snow helping us get our suitcases from the car to the house upon our return to Albany. This is the way to go if you need a car service.

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

The best taxi service in town... reliable and professional!…read more I always use Let's Travel for whenever I need a ride. They are polite and go the extra mile for my needs. Just make sure that you carry cash, as they don't accept cards.

I been taking this taxi for about 4 years the driver is very friendly and helpful I would recommend…read morethis service

My partner and I needed to get to a rural area of Vermont from Albany, and John agreed to take us…read morewith no hesitation -- he's truly a gem! He was very responsive as we planned our pickup time / location. On the date of our trip, he arrived promptly at the time we had agreed upon, and his car had lots of space for our luggage. John himself was very friendly and kind. When we arrived at our destination (which we had never been to before), he helped us figure out exactly where we needed to be. I should also mention that John's rates are very reasonable -- with how excellent his service was, we felt he provided incredible value for the price. Thanks so much, John!! I highly recommend reaching out to John if you're ever in need of taxi services in the area :)

John is a very good communicator. He responds quickly, with details, and made me feel very secure…read moreabout when and where he would pick me up. He is nice, a safe driver, and is good with either conversing or driving in silence. He got me from Albany airport to a small, not-easy-to-find-in-the-dark country house in Vermont in a few hours. I recommend him highly.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!

Never showed up, said they called up. They did not. Said it must be the wrong number in the ride…read morescheduling, it was not. I've had other calls go through before from MAS. No one was out there when they said. They didn't even bother to try to ring the apartment number that they were here. They just straight up didn't do their job. I think they didn't look or put in the number properly themselves and just didn't look to check and assumed what my actual phone number was was a mistake because the area code is one digit off from the local one as I moved here from a different state. But even then, the door bell is right there. If your staff can't figure out how to use a doorbell, you can't figure out how to tell them to use it, you're not very smart and shouldn't be in a field like this. I had to miss an incredibly important doctor's appointment that can't be rescheduled until February because they couldn't do the BARE MINIMUM that was their job. Lazy morons.

Great staff, drivers, and customer service. 100% on time rate. Safe drivers, they care for their…read moreclients and treat them very well