Asked for cab 24 hours in advance for 5:30 am departure to the airport. 5:30 no cab. 5:35 called "I…read moredispatched the driver he should be there." 5:40 called, "The driver said he will be there momentarily" "When is momentarily?" Huffy..."He said momentarily! 5:50 I received a call from dispatch "Your driver has been waiting for you out front." "I don't see him" "Well he is in front of 29" "Hmmm I am at 69..but you can cancel, I found a ride." Snort followed by hang up. As I walk out the door, here comes the cab...I explain that he is late and I found an alternate ride...and he said..."But it takes me 15 to 20 minutes to get here." Obviously not the cabbies fault but the dispatcher who obviously didn't do her job and didn't dispatch until the reminder...sigh.

By far the worst ran company that you could find. They will tell you your cab is coming in 20…read moreminutes, in reality it is not coming at all. Don't waste your time. Find a new company to donate your money to.

I was initially hesitant to take this taxi service based off the Yelp reviews but I was pleasantly…read moresurprised by the overall experience. I called the taxi service at 5:45 am, which is already a difficult time to get a taxi because most places don't start taking calls until 6 am, and they were promptly outside less than 10 mins later. The taxi van smelled fantastic to the point of me almost complimenting him on the aroma. The ride started off a little shaky because we almost had to stop for change due to me being his first ride of the day and him not having change but luckily I had the exact amount so we proceeded. Throughout the 15 min ride I learned so much about him and vice versa. At the end of the ride we were talking about sports and I was comfortable enough to make fun of his Knicks hat for obvious reasons. If you have to take Duffy's Taxi I would highly recommend Taxi Tony who rides in car 47. He is extremely friendly, makes you feel safe and will have you laughing at the end of the taxi ride.

Horrible. Just horrible…read more The scene: New Years Eve at a friend's apartment. Eight 20-somethings hanging around drinking, and want to get a Taxi to our favorite bar downtown. It was 11pm. The guy on the phone seemed annoyed I had called to request a taxi (but, having to deal with drunk kids all night, I couldn't blame him). I said I needed 8 people from my friends apartment to Mahars, and would probably need a van. "30 Minutes" he said. 50 minutes later (the time now being 11:50pm; 10 minutes from New Years) a taxi-van pulls up. We open the door to find 4 kids ALREADY SITTING IN THE VAN. Our hypothesis being that they were hoping to piggy-back off our taxi ride and avoid paying for the cab entirely, and therefore screwing my friends and I over. Three of my friends are over 6 foot tall. There was no chance we'd fit in this already half-full cab. To the current cab's occupants' (and the driver's) dismay, my friends and I made a collective "nope" and got out of the cab to light some sparklers. In all, we requested a ride for 8 people. The driver of the cab--in a possible attempt to screw us out of some extra money--brought us a half-full van with 3 open seats. Don't go with Duffy's unless you want to risk getting screwed out of a New Year in your favorite bar (or getting screwed out of a few bucks).

HERO Transport! The only cab we could find near Bard College. Friendly & reliable. Definitely…read morerecommend!

Communicative, reliable, and pleasant, with a clean car. A bit more expensive than the competition,…read morebut I'm happy to have used his service. Very good!

John is a very good communicator. He responds quickly, with details, and made me feel very secure…read moreabout when and where he would pick me up. He is nice, a safe driver, and is good with either conversing or driving in silence. He got me from Albany airport to a small, not-easy-to-find-in-the-dark country house in Vermont in a few hours. I recommend him highly.

I booked him to pick up my mom to the airport for her vacation. He was prompt and very…read moreprofessional. Would totally recommend. 10 out of 10!! Thanks Big John. Very reliable. If you absolutely have to be somewhere, he's your man.

Gold star!!!! What a pleasure it was to ride with Mother…read moreDaughter Transport Tomeca was awesome, fun to talk with and the TCB was flawless. On time and on the mark! Next time to Albany they are my first call. Rick

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

I scheduled my taxi the night before, the next morning when I called the guy tells me he has…read morenothing scheduled and then 'oh I can't read his writing' then tells me this is my fault for not allowing enough time... doesn't matter what time I scheduled for because you didn't even have someone set up I'll stick with Uber

This is the second time that I called Albany Taxi the day before to reserve a taxi, and they didn't…read morehave it ready the next day. When I called them an hour before my due time, they were always confused and didn't have my information ready. I don't like to put negative reviews up, but it's really disappointing when you're punished for being prepared ahead of time. Especially for a taxi service, timeliness is key and what customers count on.

Called cab for a medical appointment. Told me it would be there within 6-8 minutes. Cab came in…read morefive minutes as I was climbing down my stairs to get it. Driver rang as I was climbing down and I continued, expecting him to wait less than a minute until I came out. No go. He drove off as soon as he rang, never even honked his horn. This is the kind of stuff to expect from them, total disinterest, total unprofessionalism. Called back, asked for another taxi, said driver had sped off. They promised me one, never showed. You want this kind of stuff, call them.

Fast &clean . Driver call me back and confirm that he is outside .i enjoy the ride . 5 stars and…read morehigh recommendation