Blue Ridge Pain Management Associates has failed my father at every level of care, largely due to…read morehis physician, Dr. Baylor. My father is a workers' compensation patient with a severe back injury that has left him debilitated. He is currently in constant pain and cannot stand for more than five minutes due to shooting back and leg pain. Despite worsening symptoms, the care he has received has been negligent and dismissive. The practice is nearly impossible to reach. Phone calls routinely take three or more days to be returned, and patients cannot speak to a live person when calling. For someone in severe, ongoing pain, these delays are unacceptable and harmful. Dr. Baylor spends less than 10 minutes per visit. He does not listen, does not physically examine or assess the patient, and refused to order updated X-rays even after my father explicitly requested them while reporting debilitating symptoms. This reflects a complete lack of clinical engagement. The most alarming failure occurred in December and rests entirely with Dr. Baylor. At an appointment on Tuesday, December 16, he told my father he could receive a spinal injection three days later. When my father arrived on Friday, December 19, he was turned away because he needed to be off one of his medications for five full days. There were not even five days between the visit and the procedure. This was not a scheduling issue. It was Dr. Baylor's responsibility to know medication restrictions, provide accurate instructions, and ensure his patient was eligible for the procedure he ordered. His failure caused unnecessary pain and hardship for a man who can barely stand or walk. Dr. Baylor has demonstrated an inability to provide competent care. The repeated lack of listening, absence of examination, refusal to order appropriate imaging, and failure to manage basic treatment requirements is unacceptable. I strongly caution patients, especially workers' compensation cases, to seek care elsewhere.

I can't enough about Blue Ridge Pain Management and Dr. Meghan Coffey!! In all my craziness Dr…read more Meghan Coffey listens and really cares about my pain and everything I go through! She never questions my thoughts and feelings about the pain I live with every day after 9 back surgeries and a recent foot surgery she has always been the one who knows what I am going through, maybe not knowing the pain of 9 back surgeries and a recent foot surgery but really cares about me!! That office would definitely be lost without her in it!!