Cadence and Chris were extremely Helpful and Professional in taking Great care of my Grandaughters…read morevehicle Tire and getting her back on the road . I would Definately recommend them if you have a need and people you can trust.

Don't ever go here. This is probably the worst company that I have ever dealt with, from Michael…read moreBroderick, the CEO, down to the district manager, down to the store manager. The last time we were in to have our winter tires turned over for summer tires, Tire Warehouse did the work. However they gave us the wrong tires when they returned our winter set. So when we went to put the snow tires back on this fall, they said these tires don't fit. I said these were the tires you gave me so you need to make this right. The store manager said he can't do anything about it. "Call corporate." I spent the next month, everyone other day speaking to their call center, caught in a loop of "we'll call you back." Finally I reached out to the CEO on LinkedIn. He never wrote me back. But he did view my profile so I know he received the letter. At long last, after more than a dozen calls begging Tire Warehouse to do what was right, they finally said they have tires but I'd have to pay to have them installed. I picked up the tires and decided to take them elsewhere to be installed. There's absolutely no way this company should be in business. There's integrity and there's not. And it either starts at the top or it doesn't. Clearly at Tire Warehouse (Monro), Michael Broderick has set the example.

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

I went to Sulivan tire today because of a slow leak in my 2020 Buick Regal tire. The service…read moremanager was less then helpful. He said he couldn't get in for 2 days. This being my only car and going on a trip tomorrow I purchased the best tires Michelin makes one year ago for over $500 dollars. His two solutions were to leave the car there for two days or to jack the car up(car has no jack let alone a spare tire) and bring the tire to them. I'm not trying to jack the car up on my/ice encrusted driveway and hire a taxi to bring the tire to them. very unhelpful. As we were leaving, he says have a nice day. I did after taking my car to Bill Dodge who got me in even though being a busy Monday. After being a customer of Sullivan Tire for 5 years I will never darken their doorway ever again.

My service was for oil and filter change and a recommended 75000 mile service. Casey's…read morecommunication and adaptability was excellent. Service is great! Highly recommend!

I hadn't used Autowerks in 10-12 years after buying SUVs from them; however due to the increased…read morelabor costs and overhead costs BMW passes on to the consumer, I decided to try Autowerks again. It was a great experience: convenience of a loaner, on-time service, honest review of service needed and what should be done soon. The difference being that the dealer seemed to upcharge on what is needed and what coud be done. Their overhead charges and labor costs were extreme as well. That said, Autowerks charges a fair amount on labor and additional "Phantom" time did not appear on my bill. Give them a try.

Amazing customer service. These folks are so knowledgeable and take the time to discuss any…read moreconcerns and questions about our German cars.

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

My daughter had a set of new snow tires a little more than a year ago, and they started to cup on…read morethe outside front. This was on a brand new 2022 honda with suspension clean enough you could eat off it. The alignment was such that they quickly starting cupping and by the time she noticed it, it was enough to see the damage.... so damage was already done. Her 2022 Honda Civic should have been crazy easy to align and balance. I just bought a brand new top of the line set of rubber for $1,200 in March 2025, and my prior tires were worn with low tread but literally perfect, not a trace of wobble from 50-80mph, and not a trace of uneven wear. Literally not a trace of uneven wear. The new set had a significant wobble as soon as I left. I brought the vehicle back a couple weeks later they claimed to adj the balance and adjusted the alignment. The Ford Edge still wobbles, characteristic of a bad balance job, so it feels perfect up to 55 or so then it wobbles up to 75 then it feels like no wobble. So it is definitely not balanced. My front tire now has a road sound that is not crazy loud, but I can hear it, so it is not aligned or balanced or some mix thereof. The sound is characteristic of toe being off, I think. The car still wobbles around 55-70mph, so bad it makes papers in my truck violently shake. I then bought a gravity alignmment tool at Harbor Freight, and checked my wheels balance at home. And sure enough, two wheels were significantly out of balance. I took the ford edge immediately to a Ford Dealership and said nothing for history, just it shakes a tiny bit and had a road noise that should not be there, and they adjusted my alignment which was totally off. The dealership showed the before and after. Front wheels are supposed to barely turn to the inside, common knowledge. Not perfectly straight on and not barely to the outside. My front right was barely adjusted to go to the outside. The VIP tech did not understand alignments, and someone adjusted one wheel in the wrong direction. When TODD was at Topsham, this was a well run ship, I always had spot on alignments with Gary the tech at the time, and never ever had severe balance issues. The VIP when the manager was Todd was awesome. The VIP with no manager named Todd is not good. The new manager and techs are not trained to be expert, they do not perform at an expert level, and should not be advertises as professional, tires are really expensive and between Katies set and my new set, the techs incompetence is really costing us. We will be looking around to go elsewhere and will spread to word to avoid VIP for now in Topsham for seemingly shoddy work. the video shows 4 seconds slow highway speed on rt 196 in a section with no bumps, cracks or potholes, see how crazy the paper wiggles. Ugh. Very disappointed. Update, the front right wheel was a whopping 1oz off. No wonder it wobbled. This was after two visits in a row to have vip the new tires they put on, the second they balanced them one was 1oz off. Dan Foshays in Hallowell repaired it correctly w road test balancing and the youngest tech in that place looked like 40, their office (dan Foshays) had 25 sq feet of certifications included a thank you from the BBB.

Great service, incredibly efficient and reasonably priced. Staff are very friendly, respectful and…read moreknowledgeable. They clearly know what they are doing and have their system nailed down. This was my first time getting an oil change with them and I'm never going anywhere else again. Thanks guys!

Always a great experience at the Prompto in Brunswick at Cooks Corner. They have excellent customer…read moreService and their team has been there a long time which tells me it is a quality outfit. They always check all fluids and filters, make sure my oil light is reset. Great service for a great price! Keep up the good work!

Friendly knowledgeable workers Make an effort to accommodate…read morecustomers Highly recommend

Had my car in on Saturday, I couldn't be happier or more impressed with their level of service…read more They take care of the cars brought in and are excellent at getting in touch with the owners. Andrew (the owner) got in touch with me before the work, to give me a specific and accurate estimate and called when it was ready for pick up. To my mind communication is essential!

Prompter was prompt got me in quickly connected, checked in on my oil and also the car safety! And…read moremake sure I had a cap on the tires and they were safe as well... Above and beyond! Highly recommend!

Very quick. extremely helpful And friendly service. Price was definitely fair. We are from out of…read morestate so it was nice to be back in the road