Had a crown done in December 2025 and paid my portion at the time of service, only to receive…read moreanother bill months later with no clear explanation. I went in person to settle the balance, but this type of delayed billing after collecting payment up front feels deceptive. Patients should be made clearly aware when they are paying an estimate versus a final amount. I've canceled all future appointments and will not be returning. Others should be cautious and make sure they fully understand their billing practices before agreeing to treatment.

Bad. We have spent thousands there on dental work and I changed insurance due to work…read morechange.Unbeknownst to me the dentist did not take my new insurance. Office staff did not advise and gave me the run around. I tried working with them and they refused to help. Out a few hundred dollars.

I cannot recommend Dr. Sullivan and her staff at Family Dental Associates highly enough. They…read morepossess strong technical skills and communicate options clearly to ensure that you fully understand your choices. Their compassionate approach to patient care is truly commendable. The team is knowledgeable, experienced, and dedicated to keeping up with the latest advancements in dentistry. I have also noticed that they use some of the most advanced equipment I have ever encountered in a dental office. Additionally, Dr. Sullivan and her staff build trust and rapport with each patient through clear communication, empathy, and a strong focus on patient comfort and well-being. I am so glad I found Dr. Sullivan at Family Dental Associates in Port Orchard.

I do not want to go into a long complaint, so just suffice it to say they have very extremely high…read moreprices ($1,100.00 for teeth cleaning) and very poor and rude service. Stay away and find a better choice elsewhere.

I had a chipped tooth, called in the morning and they were able to get me in that afternoon…read more Everybody was super sweet, accommodating, and thorough. In about two hours they were able to fix my tooth, fill two cavities as well as get impressions for a new retainer. Thank you so much!

The dentists and staff are extremely understanding and patient for those who struggle with anxiety…read morefrom dental work. My fiancé is one of those people, and we were very grateful with how accommodating they were for her procedure.

Was called less than 24 hours before my appointment to be told they don't take United healthcare…read morefrom my employer even though that was the information I had given them months earlier when I booked the appointment thanks for leaving me to wait even longer now to rebook an appointment with someone else

Would not recommend this place at all…read more For years my mom gut told me I should go elsewhere but I just hung in there. Great friendly staff but the doctors failed to attend to my child properly. For the past year there have been a few spots they were "watching" and told me just to keep having him brush well and usually they clear themselves up. Well my child woke up with tooth pain last week and I decided to go elsewhere this time to see if something was missed. Right away this new place told me he had multiple cavities and needs multiple fillings. The one hurting was just about to the nerve and needs attention right away. So long story short they missed huge cavities. I was taking my son every six months also. And for them to tell me 2 months ago things look good.... And for a new doctor to see right away there were things wrong and that they need care asap, That's just wrong. Will definitely not be going back there.

Very nice dentist, the clinic is clean and the employees in front giving nice service! I would not…read moremind going back here if i have dental problem I visited again for my procedure. This time, all i can say is impressive! I could trust my whole life to the male dentist (I'm sorry, I was not able to ask even we were chatting). No kidding! My mom is a dentist, so I grew up not being afraid of any dentist procedure until I developed anxiety two years ago. But, with this dentist? PAINLESS! 0/10! Considering it's one of the major procedures. So if you are worried or being scared with your dental visit, I totally recommend you this clinic! Again, you can trust your life with him haha!

Been coming here for a little over a year. I'm so glad I found this place. Everyone is so ethical…read morehere. I went to another clinic before coming here where I was told I needed 4 fillings and came here and told I only needed 1! The hygienist who does cleanings here is so gentle and kind she always makes me feel so comfortable. All around a great experience everyone is so caring here would definitely recommend

I have been a patient of Dr. Chris Mueller for 16 consecutive years. Dr. Mueller's office and staff…read morerepresent the best of the best, an excellent team who takes care of their patients 24-7. I highly recommend Dr. Mueller and team to anyone with dental needs, they will not disappoint you. The Dental Hygienists in Dr. Mueller's are all highly educated and exceptional in their approach with patients.

A cavity was discovered in an upper right molar. We hoped to remove the cavity and have a crown…read more It was found the tooth could not be saved. I opted not to have an implant. This tooth had a root canal procedure over 40 years ago and the three roots required just the right pain control for the lengthy procedure. I was amazed at the lack of pain during the pulling process but even more I didn't even need an aspirin after. No swelling, no excessive bleeding. I had to take care with a wateerpic for a few days. I have adjusted well to the loss of the tooth. It is always a pleasant experience with caring personnel and a comfortable homey environment. Dental care is esceptional.

Why would you say your hours are 7:30am-7:30pm Monday-Friday but be closed before 6 on Friday?read more

They are flakey and provide care that has made other specialists jaws drop with concern. Don't…read morewaste your time.

My last appointment you would have thought I was the scum of the earth. Not only did Hablitzel tear…read moreme a new one he did it in front of patients and staff. I have been homeless, sick from health issues and it's all in my chart. He did not care about that as he was not trauma informed by the way he spoke to me. Regardless of my challenges... a medical professional should never ever treat anyone like that. I do hope he understands how detrimental it is to treat someone like that especially since has the power. Mental health is important in the health field. His behavior was gross and discriminatory. There are great staff there but his manner is abhorrent.

I've been a patient here for over 20 years and have never had a bad experience! The staff is…read moreconsistently friendly, professional, and always makes me feel taken care of.