My piano had settled (poorly) after the big move & was shockingly out of tune. Also, two sticky…read morekeys! It was time to schedule a piano tuning. I chatted on the phone with Elena to schedule a time for one of their tuners to come by my apartment. She was very helpful & pleasant, finding a time that worked for both of us. She followed up twice before the appointment - once to confirm, & another time to clarify on the parking situation after the big snow storm. Mike, the tuner, arrived exactly on time. He saw my spinet piano & let out a big sigh, informing me that this may be more difficult than we anticipated. We discussed my goals - I was hoping to return to standard tuning. He got to work on my stubborn, old piano, doing his very best to gentle tweak it back to normal. He did a wonderful job, considering the state of my piano. He honestly reported to me that he couldn't get to fine-tuning it yet, so he didn't charge me full price. I was so grateful for his effort & honesty. I will definitely be returning to Avery for all my piano needs, whether coordinating another tune with Mike or purchasing a new piano.

Traveled all the way up to their location from Atlanta, GA, to purchase a like new 2021 Yamaha U3…read more The whole process was super easy, and they even were able to get our piano shipped(extra cost) to our door within a reasonable amount of time(less than a month). If we were ever in the need of a secondary piano, and they had what we needed we would for sure use them again.

Had a very nice exchange and series of conversations with Natan from Falcetti which lead to a…read morepurchase. Highly recommend.

An experience of high quality from start to finish. Having visited a number of show-rooms in…read moreseveral states on my piano search, I feel that Falcetti's provided excellent service that I cannot help but recommend to others. Here is why. *Pre-Purchase* The instruments in Falcetti Pianos showroom are in consistently excellent regulation, voicing and tuning (this consistency is not present in other showrooms I visited in various states). Making an appointment was easy and once there I was able to take my time with the instruments, alone in the showroom. On his own initiative, Conner even turned off the AC to create a listening environment to get to know each instrument's nuance. The opportunity to really LISTEN this way is itself worth the price of entry. I found the staff at Falcettis to be more like resources and less like sales-people: they gave me generous time and space to get to know the instruments without any sort of pressure. When I had questions, Conner and Jake were quite knowledgeable, and I feel I learned from them. *Purchase* When I found a pre-owned instrument with which I feel in love, I was offered the opportunity to place a fully refundable deposit to hold the instrument while I visited other showrooms and played other pianos. Again, no pressure. Once I was certain that this instrument was for me, Conner was extremely helpful not just in arranging the purchase but also in helping me source an artist bench at an incredible price, arranging to move my current instrument at no additional cost and arranging a tech to come and re-install a Dampp-Chaser humidity system (that we use as a sort of humidity insurance along with ambient humidification) at no additional cost. At each turn, I was met with generosity and a helpfulness that turned what could easily have become a cumbersome, complex process with many moving parts into something that was, simply, easy. *Move* The moving team communicated in a timely way, was timely (they completed their work ahead of schedule) and, again, made the entire operation easy. Omar, Falcetti's tech who came to reinstall the humidity system on the new instrument was excellent. Timely, did excellent work. A pleasure to work with him. Overall: I am so happy, and thankful, to start what I am certain will be a long-term relationship with Falcetti Pianos.

Just bought a Yamaha Digital piano from here and couldn't be happier with the service. Larry always…read moreanswered my phone calls and agreed to meet with me any time that was convenient for me. He has a great knowledge of the pianos and let me sit and play all of the different pianos for as long as I wanted before I made my choice. We couldn't fit the piano in our Car so Larry offered to drive it to our house (we live extremely close).

I came in today to do some Christmas shopping, wanting to support Small Business Saturday…read more I came in and was directed to the expert for what I was looking for. It turned out to be the "new" owner, Larry. (New because he became the owner 10 years ago, and Luca Music has been around since I used to shop at Almacs... ) The building is the exactly the same as it was in the 80s and it's well kept, so for me it's like stepping back in time when I took music lessons here. Pretty fantastic to have something so well preserved for the next generation. I told Larry what I was looking for. He did a great job showing me my options and while he showed the the nicest version of what I was looking for, he in no way pressured me to spend extra. He got me just what I wanted and even made me a nice bundle offer that I am confident got me the best deal around. He even threw in extra after the sale. We did business and then he helped carry my purchase to the car. So while we tend to forget the Small Business so often in lieu of box stores and online shipping, there's something about the time and care and appreciation I felt today at Luca Music. I would not hesitate to return or recommend.

What a fascinating environment... beautiful pianos and keyboards all over the place. It is worth a…read morevisit. I have been at the "Mill" every week for over 6 months for piano lessons. It is such a nice experience. I am learning all the time in so many ways. My motivation to practice and play continues to expand. Everyone is professional, friendly, and knowledgeable. TY

I came across Piano Mill recently from an ad they placed for a piano on Facebook Marketplace…read more Right from the start, I was extremely impressed with my interactions with Eli. It was clear he knew a ton about pianos and went out of his way to not just sell a piano but to make sure the piano I was looking at was a great fit for my needs. Any purchase I make I do a ton of research and Eli was great at patiently answering all of my questions. They even went out of their way to open their store on an off day to accommodate my schedule. Without exception, everyone I dealt with (Eli, Rob, Robbie and the moving crew) were fantastic. Piano Mill has my highest recommendation.

We bought a Yamaha U-3 from him 3 years ago for $5K and said there was not only a buy back program…read morebut also a 5X tuning package ($500) we could purchase at a discount if we did it all in one purchase. We were able to get Mark back to tune the piano this year (2025). It seems like Mark has had some health issues in the family and so we had some problems reaching him in the past 2 years but he is now back and honoring his warranty! Thanks Mark!

What an awesome family business of 4 generations! If you want to buy a preowned piano but don't…read morewant to sacrifice on any quality, this is the best place to go! Mark is extremely knowledgeable, and takes excellent care of his pianos. All the pianos in the showroom looked like new, perfectly rebuilt and reconditioned, played nicely and sounded amazing. Mark has always been patient with all my questions and he completely understands my needs. I never expected the process from start to end to be so smooth and easy. He and his family also handled the delivery super well, thanks to them I was able to play my piano before thanksgiving. I am very grateful and I don't know how to thank Mark enough for everything. If you are looking to find really good quality pianos or simply just in need for a piano technician, Mark is the person you can always trust. - a very happy customer :)

Best shop in the area for Local/Area Statewide for local blown glass as well as great gifts for the…read moreladies (jewelry & novelty gifts). Small business owner in need of support with extensive stock! Great stop for all your needs!

From the owner: We've combined our appreciation of music and functional glass art to create a comfortably funky…read morespace where customers can find the latest and most highly-sought products. We will strive to continually expand our selections to suit the needs of our diverse customer base and will always do our best to have the lowest prices in town.

Just had an amp serviced by Greg at Cranky's, he did a fantastic job as usual and reasonable price…read more Very happy with Cranky's, can recommend.

I am in LOVE with this guitar again! This Strat+ was purchased new 25 yrs ago and survived decades…read moreof gigging/jamming but eventually developed serious tuning and intonation issues. I all but gave up on the thing until my friends told me about Cranky's. For a very reasonable fee, Greg worked on the frets, tremolo, tuning heads, saddles, and gave it a thorough cleaning. She now plays BETTER than in 1995, and I'm happy to report has taken its place as my main axe again! As far as I'm concerned, this is the only place that I will trust with my dearest guitars. Many thanks to Greg!

Couldn't be more pleased. Phil, the owner or manager, is a great guy and this place is clearly well…read morerun. Classes start and end right on time, gave lots of good information when I initially called, easy billing, reasonably priced. I'm not sure if my daughter is going to turn into a world renowned concert pianist, but she looks forward to class and has a lot of fun with her teacher, Alida. The building and practice rooms are nice and new and clean. Phil clearly cares about keeping students safe and seems to be doing all the right things in regard to COVID. Highly recommend.

From the owner: Providence School of Music is Providence, Rhode Island's newest music school. Located in the heart…read moreof the east side of Providence, only a short walk from Brown, Wheeler School, and Moses Brown. What began as the guitar lessons school named Providence Guitar Academy in August of 2017 has now blossomed into a full music school offering lessons for piano, guitar, drums, voice, ukulele, woodwinds, strings, and more in a newly renovated 2000 sq. ft facility!