I was praying to use proper dialect I haven't used a cab or public transportation any over a decade…read moreA man answered the phone I tried to explain in a nutshell bear with me I haven't used a buster cab and a very long time and he was like oh are you winning a cab now I said well yes sir preferably well we're in a state of emergency do you see people after driving around I said yes sir I do he told me to stick out my thumb and I'm in a neighborhood I wouldn't trust these people to transport a poodle if a company is closed due to emergency no emergency warnings have been sent out on TV your shop for emergency Market people on the phone like I said sure that would have changed his mind but he told me and he doesn't even know who I am and I guess assumed I was walking on the side of the road very courteous I certainly hope that he has daughters or granddaughters and a wife or a female in his life he cares about and somebody is so nice to her

On time, clean cab, fast service and great customer service! I agree with the other…read moreposter....Wendy was great and very friendly!

On time and friendly, affordable service. Transport from Randallstown to BWI Airport.read more

Absolutely incredible customer service. Arnie was able to accommodate my last minute request for an…read moreearly morning pickup for a flight out of BWI even though they were already solidly booked on a Monday morning. Driver was on time, super nice, and when I realize that I had forgotten something when we arrived at the airport, they went above and beyond to find a solution. They will be my go-to every time I need a ride. Thank you!

Called the service and the man who answered did not identify himself or business. just answered as…read moreif he was answering his home phone. Requested service and he said it would take 30 minutes. maybe 45 minutes later we call back and the same man answers as if it's his home and we ask for a status update and he claims the taxi should be pulling up any minute and says it must be the traffic. No taxi ever came and after an hour, we attempt to call back to cancel. This time a woman answered and she says something about not being able to hear and hangs up. we try repeatedly to call back to ensure no one would come since we wanted to cancel. the line just kept cutting off and no one answered. we didn't even need to extend this courtesy of canceling since there was no taxi to cancel. it seems they never dispatched a driver in the first place. i wonder if this is a legit business! I know the company has been around for decades, but the ride-share biz must've done a number on their quality!

I've used this taxi service a few times and they're usually alright, but the last couple of times I…read morecalled them, the service was less than satisfactory, to be polite. Yes, this a a very hit-or-miss company. Sometimes they can be ready to pick you up in as little as ten minutes, sometimes they take 45 minutes. The last time I got a ride from them (to the BWI airport), it was about ten minutes past their quoted arrival time of 35 min, so I called them asking what the delay was. They said they called me and I didn't pick up, so they left. I never received a call, so I asked them what number they dialed and it turned out not to be anywhere close to my phone number, so they came back. I have no idea how that number was mistaken for mine. That was a few days ago. Today, I called this company three times and no one picked up, so I decided to write a deserving review for them.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

Life saver! Booked this car service last min and was so glad I did! Our driver was friendly,…read morepatient and timely making sure we were picked up after a concert. The car was very nice and I enjoyed the playlist on the way home! 10/10

We used CurtisE for our recent family vacation. They were both prompt and patient and helped with…read morethe bags while I set up the car seat for my toddler son. Great taxi company. Prompt and professional.

Scott was called last minute when another taxi service was not on time for a 6am pickup. He was…read moreable to respond and pick me up for a ride from Odenton to BWI in ten minutes. I am very thankful for his quick response, especially with the last minute call just before 6am.

The taxi was late but I wasn't told this until I called. Then the replacement was later than "a…read moreminute away". He was courteous although unprofessional. Call me old fashioned but I don't expect my driver to curse while driving. Great way to stress me out before going to the airport.

Tim always provides the best prices and service (especially for the military)!…read more He picks up the calls and will even text. You can set up appointments for future dates as well, which makes it nice if you have something such as a flight to catch. This service is always on time, but keeps contact if there's traffic and may run behind. I've had nothing but awesome experiences so far and I know my friends and I are in good, safe hands when we use Tim's Taxi service!!!

I live in Stevensville and was in a pinch after being in a car accident. Annapolis City Taxi saved…read morethe day. Tony, who drives cab 5, was incredibly kind, professional, and got me where I needed to go efficiently. I will absolutely be using Annapolis City Taxi next time I need a ride service. If you're lucky enough to get Tony, enjoy the ride!

I have used Annapolis Taxi many times for travel to or from the three airports (Dulles, Reagan,…read moreBWI) and my home port in Crownsville. They arrive ahead of time, have courteous and careful drivers, and clean vehicles. If they are meeting your plane, the driver will call your mobile phone and tell you where he is. When we asked for face mask use while Covid was still an issue, there was no problem. Heavy luggage was handled without comment. I usually ask for the price ahead of the trip. I think the website has a calculator based on miles, too. Most recent trip was Cab 38 two weeks ago.

Excellent service. Nice vehicle, knowledgeable driver, on time and professional. Highly recommend.read more

Not sure why these reviews mention the prices being the cheapest. Our prices were right under…read moreGreyhound prices so it was not dirt cheap either. Maybe after the pandemic, their prices have bumped. I can understand all of that. What I cannot understand is changing drivers in the middle of the road for a 4 hour bus ride btw NYC-DC, the road rage having, cursing, aggressive drivers, no announcement making staff, almost 1 hour delay coming back.... The 2 star is for relatively clean restroom & working outlets to charge our phones. Overall, there should be other affordable options with better reviews.

If possible to leave 0 stars I would. After waiting 2 hours and the bus not showing up, I emailed…read morecustomer service and asked for a refund and was told that I could not be reimbursed for any of the over $400 I spent on my tickets. I do not recommend this service. The only option to change tickets is 3 hours before departure and that is of no assistance when your bus never shows up. No customer service is available after 5pm Friday and the tracker is not accurate so you are left stranded with no way of knowing if the bus is even coming.