3rd time using them. Always on schedule, and yes, cheaper than Uber with their peak time rates.

Driver was a little late but service was excellent and the cab very clean . Driver helped me into the cab which was much appreciated

Easy to set up a pickup and drop off. Great rates. When you call them, they are really nice and delightful to talk to. Will definitely use their service again in the future. read more

I reserved a cab the night before a job interview and asked them to be at my address by 2:25. At 2:30 the next day, I still saw no signs of the cab. When I called to ask about it, the man who answered said it would be there in three minutes. Three minutes later, still nothing. I called again and he said five more minutes. Nothing. Eventually my calls just went to voicemail and no one even answered them. At about 2:50, when the cab finally arrived. When I asked about the delay, he said he didn't know what I was talking about. Thanks for not only making me extremely late for my interview but also the terrible customer service. Would not recommend. read more

Dear Mr Dispatcher, I asked you to repeat what you said because you mumbled, not because I'm a moron who can't understand you. Fuck you. Other than that, great cabbies. ;-) read more

I based my decision to book a ride to the airport off of the high reviews here on YELP; I called nearly three hours before I needed the ride. When the appointed time came and passed with no cab at my door, I was a bit concerned. So, I called... I said, "Hi, I booked a cab to the airport and I was just checking to see when it will be here." They hung up on me. When I called back, they refused to answer the phone. I made alternate plans and made my flight. A cab never came. They never called to make other arrangements. Alas, thou hast lost my business. read more

Not sure if that's the actual location of the office but either way I'm quite pleased with the service. Most of my taxi experiences were at the very best, 'meh'. I called the number listed here on Yelp and a guy answered the phone with just "hello?" I thought I got the wrong number at first. I spoke to him (didn't catch his name) and requested a cab. I called at bout 8:10am and requested a cab for 8:40. I was a bit put off by the conversation but later realized that he had a hard time hearing me. Anywho, 8:40 rolls around and he calls me to let me know that he's stuck in traffic but will arrive shortly. He called again the moment he showed up in front of my house. The cab was very clean. No foul odors, no garbage, barely even any dust. The driver explained that there was massive traffic on 101S. We saw it when we hit 101N. Apparently there was a huge accident that backed everything up. The drive wasn't too bad. While on the freeway, he made a call to one of his colleagues to pick up another passenger he was scheduled to pick up. I think he was afraid of being too late to pick her up since she needed to go to SFO. That right there is when I decided he deserved 5 stars. I have never had a cab driver behave with such professionalism. I'm hoping that others in his company behave in a similar fashion. I took his card for future use. read more

WTF is wrong with this Taxi Service. I will never ever ever use them again. I will also never let my friends or relatives use them. I was scheduled for a flight at 630 am at SJC. I live like 6 minutes away (really that close). I called the company the night before, to make arrangements for a pick up at 515am. At 445 AM! I receive a call from the driver asking if he can pick me up early. I politely told him that I didn't think that was possible and requested a cab for 515 (a half hour later). He said he was waiting IN FRONT OF MY HOUSE, and again told me to come out ASAP. AGAIN WTF!!! My boyfriend was sleeping, I was sleeping and planning to get up in another 15 minutes. Afraid that he would leave or let the meter go, I took the ride, and left him no tip. I will never never never use this company again. SHAME ON YOU YELLOW TAXI! read more

Absolutely the worst service! Called the day before my flight and when I was supposed to be picked up I called and was told they were still looking for a driver! Really! Never again! read more

Steven is great! On time, very prompt. I felt safe the entire time and he got us to the airport in a timely fashion. Highly recommend. read more

I called this service needing a quick ride to San Jose Airport from home. That's about $35 typically - I'm not very far away from the airport. I set up the time to pick up, and the guy on the phone was very cordial. the morning of the flight, I learned that it had been delayed, so I called the cab company and asked to move the pick up one hour later. A man who BARELY spoke English answered and took some information. After that, I get a call from 777-7777 (another cam company) from an articulate man who asked if I had just called him. Apparently, Yellow Cab Santa Clara called the 777 Cab AS ME and asked for a pick-up at the new time. 777 Cab had called me because the guy who called them "didn't sound like a Steve". I'm glad they did call me because they would not have sent a big enough vehicle - the Yellow Cab Santa Clara guy neglected to let them know about that. I will not use Yellow Cab Santa Clara again. read more

Kyle my cab driver was excellent.He got me to the sjc airport super fast on time. I will always use him as my driver. Kyle thank u for your excellent service. read more

On a recent trip from LAX to SFO, I used a total of four different cab companies. Of those four, this was the only cab ride worth taking. Our cab was clean and well-maintained, totally unlike the other filthy, smokey, greasy, worn cars that had shuttled us around. Better still, our driver J.T. was helpful, nice and easy to work with. After my first three bad cab experiences, I was tempted to use Uber. But J.T. and the Yellow Taxi Cab Co. definitely came through. read more

The service here is amazing! i was getting late for a midterm and my car wasn't starting. i called the company and someone was at my house in 10 minutes maximum wait. i was pleased with the quick service due to the time restriction i was on. i was a bit tensed and freaking out at the driver. yet the driver was very professional and had a positive attitude. my driver was JT and he was able to drive me to my destination on time and smoothly.he was highly professional and on time! i recommend this company and highly suggest it to anyone! its a very friendly and professional company. read more

Waited 30 minutes said they were 3 mins away then never showed up. Called they said they picked up a different person instead WTF? Serious? Avoid at all cost read more

I'm updating my review cuz I used this service again and they were really nice. They comped one of my rides and were on time. I would recommend this. read more

Made a call for a taxi. Dispatcher said it would be 15 minutes; showed up in 10 minutes. Made it through traffic and at my airline of choice in no time flat. JT my driver, was very personable and multi lingual at that. He ran my card, grabbed my bags from the trunk, and bam, here I am sitting at my gate early writing this review. I will definitely use this taxi service my next time in town. read more

Booked the taxi 12 hours ahead, was a no show, then, when I called back , they did not have my address ... It is not the large company yellow cab ! Fake! read more

This company is great. They sent me two reminders before they arrived telling me the ETA. Our cab driver J.T. was super friendly. A friendly cab driver always makes the ride a lot more enjoyable. read more

These guys are great. Bent over backwards to help me with my large bike box! Came back to airport when I missed their first call. Safe drivers too! read more

I work for a hotel and I always call these guys to pick up all of our guest. They are always on time and if they are going to be more than five minutes late they will call and let us know that they are stuck in traffic or something. Very reasonably priced, very friendly and great to work with. read more

The cab itself was clean, but nothing else about my experience was at all pleasant! When I called to request the cab the woman on the phone was not paying attention at all to where I said I was. The cab was sent to the wrong lo soon and picked me up 20 minutes past when she said it would cause he had to call and figure out where I actually was. The rate was ridiculous for the short distance I had to go and when I got out my debit card he said "cash only!" I gave him the money and he offered me back no change, assuming the extra was his tip I suppose. I'll never use this service again, no wonder Uber and Lyft are taking over! read more

Highly recommend this taxi service. My son and I got stranded in Milpitas and needed to get to Pleasanton ASAP. I've never used a local taxi before so randomly picked one online. It only took him about ten minutes to find us. Driver was extremely polite, drove very safe and the car was really clean. If you need a ride...give them a call! read more

I got on the yellow taxi app to schedule a ride from overland Ln to Green Acres which is about a quarter mile if that and the price was 8 dollars but I did not have my card info so I had to pay cash which didn't turn out so well. The ride went from 8 dollars to 26 dollars the guy had come from a drop off in bandon and started the meter when he left bandon. He claimed as of March they had been doing that because they have to come from Coos Bay. I didn't argue with him though instead I waited until the following day and called the office where this woman proceeds to tell me that it is something they have been doing since she started working the in September which is a lie. I told her really cuz I've never had to pay that amount and on the website it said $8 and she said well I'm going to have to have the boss fixed that then because it's always been that way I said well I got a ride all the way from Myrtle point to my house on in Green Acres for 26 bucks she goes well you got they charged you wrong then so I pretty much got screwed out of money by the cab for a quarter mile ride I had to pay 26 bucks instead of eight because he started his meter when he left band and I even said well I had to come from Coos Bay and I said really cuz on the thing where you can track your driver it said you came from bandon and he said oh well that thing must be wrong then. read more

Car took the day my wife needs to go to the doctor after an emergency proceedure to give out on us at morning rush hour. Called and arranged pickup. Driver arrived quickly, a bit ahead of time, just as we got out of the house. We arrived at appointment on time with no fuss. Easy credit card payment and a nice talk along the way in a clean cab. Couldn't ask for more. read more

Highly recommend these guys I do a lot of traveling when ever I am back in town I am usually to lazy to drive myself around. So I call them and not only they get me to my destination safely they keep up with a good conversation. Now days everyone wants more for less if you are one of those people I would recommend you these guys! read more

Got a ride from JT, Super fast and had great service. I'd recommend it to anyone looking for a cab service in the Bay Area. They're quick and if for some reason can't get to you, They'll give you an alternate and reliable option. They take care of you. read more

When I called and asked for an estimate, they were not only able to provide one, but it was correct! The cab itself was clean. The taxi driver was very prompt and he knew his way around the city and airport. He was also professional and courteous. We'll ride again! read more

Perfectly on time. My cab driver JT was really great. I lost my phone in the cab and they brought it back in emergency as I was waiting for my flight. Great experience. read more

The taxi ride was comfortable and the driver was friendly. I took a cab to the airport and arrived in 15 mins. Great service!

Use this service practically every week and by far they are the best around. Always on time and courteous. They have never let me down so far. Keep up the good work and look forward to next time! read more

Used yellow cab many times to go to sjc airport from Santa Clara and they have always been on time. Jt was our driver and he's a really nice guy. read more

I reserved our cab on 5/11 for a ride to San Jose airport on 5/27, for our youngest son's wedding. I received the confirmation email and number. They never showed. My husband called them when they were already late and the person on the other end of the phone had no idea what we were talking about. This is why Uber is getting more business than Yellow cab. We contacted Uber and they got us to the airport in just in time. A good thing I allowed enough time just for this reason. read more

I have used JT a few times to go to SFO airport and he is always on time and a really nice guy.

15 minutes late, they ignored my calls and did not pick up until I called from a different number. I asked specifically for a car seat when I made the reservation, they said they will send one. Then, they called 15mins before the time and asked if I want a car seat, I said yes. The cab shows up without a car seat! Great service! read more

Not reliable!!! I would give negative stars if possible. Booked a taxi to the airport 18 hours before. The driver was late and I missed my flight. I'm now having to rebook a later flight for which I have to pay a $125 change fee and sit in a middle seat for 7 hours. read more

Worst cab service ever! Driver calls from milpitas saying he is lost... Ummm i live in Santa Clara. Just like I said when I booked. Had to scramble to get a way to the airport. Never use this company! read more

www.santaclarataxiyellowcab.com 408-469-0284 BE VERY WEARY OF THIS PLACE. I called and the guy answered with "Hello" I asked about rates and the guy told me 10 dollars to go 2 miles then he hung up on me. I called them when I was leaving Kohl's to go back to my hotel. I was asked three different times where I was going. Once by the dispatcher, once by the driver over the phone, and once by the driver in person while in his van. He asked me to confirm by stating "you mean by San Thomas and El Camino Real" I told him i was not sure because I am here on business from Austin and I proceeded to give him the address agian (the fourth time) he wave me off with his hand and mumbled something under his breathe. I asked "Do you know where we are going?" He asked me again where we are going. I open the side door and he proceeded to drive while I was exiting the vehicle. He then called me a mutha fu**** several times and asked me if I knew where he was going. I just kept on walking. He drove out into an intersection almost getting hit by oncoming traffic. He then drove up beside me on the curb and screamed at me again several times calling me a mutha fu**** several times. I started to pull out my phone and he pealed out calling me the the same thing out the windows almost nailing another vehicle in the back because the light was red. BE VERY CAREFUL of this taxi service PLEASE. I felt in danger by these guys! read more

Just called... the person on the other line answered the phone "yeah"??!!! So I had to make sure I'm calling a business first. Then he just hung up on me! Weird and rude... read more

Prompt, helpful service and fair rates. Great taxi company!