Had a flat tire and the spare was too small. Finally got my insurance company to call Bighorn Basin…read moretowing. They we there in 30 mins and got me into the Tire company. Great service. Friendly guys. Know who I will call next time I need roadside service. They handled things with the insurance company who had been driving me crazy.

If I had the ability to leave a negative star, I would. My husband broke down around midnight…read moreapproximately 50 miles out of Cody in Thermopolis. We called AAA and they began the process of locating a service. My husband received a call from the wrecker driver. My husband then explained the situation. He wanted to be towed into Cody and him and the truck to be dropped at the auto part store so he could obtain parts as soon as they opened and he could repair his truck. He was scheduled to report to work at 6am so timing was crucial. The wrecker driver informed him that auto parts didn't open til 8am and my husband should wait til morning. Mind you, he was in the middle of no where in 20 temperatures and it was snowing. My husband explained he didn't want to wait til morning because he needed to get things done and report to work and he preferred being at the parts store when they opened. The driver then got an attitude and informed him that he had a family and my husband said he understood that as he also has a family. The driver then said fine I'll come and get you but I don't want to hear any bull$h!t about the time it takes me to get to you. My husband then asked him to lose his attitude and thats when the driver exclaimed Fu€k you have someone else come get you and hung up. This is the absolute definition of completely unprofessional and condescending. Everyone has a job to do. You're on call to help people in some of their most desperate times. Compassion, respect and professionalism was definitely lacking.