I'm writing this review based on my 11 year old son's experience in the last 1.5 years with Dr. Davies for his stomach pains/chronic constipation. Overall, it was very disappointing, upsetting and concerning. Here are just a few examples why:
* After many, many tests/procedures, we still weren't given a diagnosis. We were told to just cut out all sugars and dairy and take prebiotics/probiotics. When I asked Dr. Davies' office staff to send a copy of my son's records to another GI doctor to get a second opinion, they did so. But then told me that they can no longer see my son as a patient. It's their "office policy" that once they send copies of records to another doctor, they must discontinue seeing the patient. WTF? How unethical and absurd that I can't get a second opinion from another doctor!!
* Dr. Davies has told me to discontinue a specific medication for my son (I even wrote it down and asked her twice to make sure) and then a few weeks later in my follow up appt. with her, she claimed she didn't say that. Then we had to start my son on the same medication again. Another WTF?
* Dr. Davies only treats the symptoms, but not the root cause of the problem. My son has done 10+ magnesium citrate cleanses while under her care, but she has never told us why he continues to have this chronic constipation.
* Dr. Davies is always rushed and abrupt. It seems that she has an overload with the number of patients, and gets impatient when I'm asking thorough questions. She can also be patronizing and condescending. It's off-putting.
* For the telehealth appointments, she rarely calls when she's supposed to. For example, she's supposed to call between 12-4pm. I typically get a phone call at 6-7pm, and that's even if she calls. A handful of times, she never called, so I had to follow up with her office staff the next day.
* I had a couple of brief questions for Dr. Davies, and she was supposed to call me after my appointment to follow up. I never heard back from her, and when I called the office, they made me pay my co-pay just to ask her a couple of questions that she couldn't answer during our in-person appointment. Ridiculous.
* The office staff is a complete hot mess. They're unprofessional, unhelpful, and disorganized. It's the worst I've ever seen it.
After seeing another GI doctor, we were given a diagnosis on the first appointment, and had a significantly better experience. It was like day and night. I would NOT recommend Dr. Davies if you're looking for top notch quality care for your child. I regret not seeing another pediatric GI doctor sooner. read more