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    Bay Shore, NY

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    2 years ago

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    2 years ago

    Overpriced, especially when you don't use the pool and track. Also the front desk staff are not the most pleasant folks.

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    2 years ago

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    9 years ago

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    13 years ago

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    13 years ago

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    10 years ago

    Great family oriented place. Excellent yoga instructors and fitness class instructors.

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    Great South Bay Branch YMCA

    Great South Bay Branch YMCA

    3.0
    (10 reviews)
    0.4 mi

    I'm really disappointed with our experience at the YMCA. My 7-year-old son was so excited to return…read moreto his swimming lessons after being sick for the past two weeks. When we arrived, we were told the classes had already ended--with no prior notice at all. No email, no phone call... nothing. This is actually the second time this has happened, which makes it even more frustrating. As a parent, communication is everything--especially when it involves young kids who look forward to these activities. My son was very upset, and honestly, I was too. A simple message would have made all the difference. Unfortunately, because of this repeated lack of communication, we will not be returning.

    I am extremely disappointed with the level of customer service at the YMCA of Greater Long Island -…read moreGreat South Bay, specifically regarding the front desk employee Nancy. My family has been on-and-off members of this branch since 2020, so we are very familiar with the environment and the standards this location is capable of maintaining. Unfortunately, our recent experiences have not reflected those standards. The woman who previously worked at the front desk was truly a gem of a human being. She was warm, welcoming, and made you genuinely want to stand there and chat. She set the tone for the entire facility in such a positive way. In contrast, Nancy has been dismissive, unapproachable, and openly irritated by basic questions. In a customer service role -- especially at the front desk where first impressions matter most -- professionalism, patience, and friendliness are essential skills. That has not been our experience. Afterward, I noticed other reviews mentioning similar concerns about her behavior, which suggests this may not be an isolated incident. When multiple members share the same feedback, it's something management should take seriously. The YMCA is meant to be a community-centered organization, and members deserve to feel welcomed and respected the moment they walk in. At the very least, additional customer service training seems necessary to ensure the front desk reflects the positive, community-driven atmosphere the YMCA promotes.

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    Retro Fitness

    Retro Fitness

    3.5
    (13 reviews)
    1.0 mi

    Taking classes with Jessica has been such a positive experience that I got the gym membership for…read moreher classes. She creates a welcoming, calming space where everyone feels comfortable, no matter their experience level. She is funny, kind, and sweet, and her classes are always uplifting and easy to follow with helpful modifications. I genuinely look forward to attending each week and always leave feeling relaxed, refreshed, and grounded. My favorite part is the affirmation cards she passes out at the end of class, such a thoughtful touch that always leaves me feeling inspired. Jessica strikes the perfect balance between challenging and restorative, and I highly recommend her classes to anyone looking for a great yoga experience.

    Retro Fitness Bay Shore - you are in violation of New York State membership cancelation policies…read more You DO NOT have a way to cancel online as stated in your reply to my previous comment which is now against the law. You must have a click to cancel option and you do not. When you click to cancel you get this little note saying that you must come in person or do it in writing. I will include a screen shot. BESIDES the fact that I have done that TWICE already and I am still getting charged. This has been going on for several MONTHS. Not only have I cancelled, but I have also been promised a refund for all of the months that they kept charging me AFTER cancellation and received NOTHING in additiopn to getting charged more. ENOUGH! END MY MEMBERSHIP NOW AND REFUND ME. BTW I will also be there in person. I am not hiding behind a keyboard, I will get this resolved while letting all of your customers know how this business uses sleazy tactics to make money instead of providing value. See you soon, Danielle

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    YMCA - gyms - Updated July 2026

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