Went for severe lower back pain. Piedmont did blood tests, CT scan, MRI and x-rays…read more Took in right away in ER, staff were very nice. Had to wait a little longer than I thought we would have to, but they did do a fairly good job of taking care of me and my wife. Provided pain medication and a back brace for my back. We were there from 9am to 6pm. Overall, I am ok with the services provided and would go back again if needed.

My son had an ear surgery here and the staff was amazing! They were so patient with him and helped…read morekeep him entertained while we waited for the OR room to get ready. Nurse Sarah in the surgery center went above and beyond to make my son feel comfortable!

I have left messages for the billing department to call me and talked with Physician Network…read moreseveral times that the insurance would pay the bill in full. I even gave them the information on how to file it. No response, guess it is easier to turn people over to collection than file the bill correctly

Received really poor care and checked myself out after 4 days. I had a bad reaction to a anti…read moredepressant and my doctor told me to go to the ER. I did but they did not fix it. I came back and they put me in the psych ward even though I was not a danger to myself or others. I was told this was the only way I could receive treatment. OK in the era of Covid and they have a bed to fill- fine. All of their treatments only made my condition worse. I was in a hypo manic state caused by the anti depressant. Mind crushing anxiety, it was like I was on speed, I couldn't sleep and had to walk 24x7. I gutted it out for 7 days before I went into the hospital due to fears of Covid. Like I said they only made it worse. I repeatedly told the doctors that the medicine they were giving me made it worse and they changed them up but in the end I would have been better staying home. OK, psychiatry is educated guess work and I don't respond like other people to medication. I will give them a pass. What was unacceptable was that there were no Covid protocols in place. I was not tested before I was admitted and none of the other residents wore a mask. There were 20-25 people living in close proximity and no social distancing. I had to sit right next to people in order to eat. Even some of the staff didn't wear masks. It was a super spreader event. When I got home I had to social distance from my wife for a week. We are in our 60's and my wife has preexisting conditions that would probably lead to a very bad outcome if she got Covid. In addition they didn't not feed me adequately. I am a 200 pound very fit man who was walking 24 hours a day. I was fed the same rations as a 100 pound sedentary woman. I asked for additional food but was told the doctor had to order it. I asked the doctor but no action was taken. I asked for an "Ensure" supplement which I had seen other people getting -again doctor had to order. I begged for some snacks one evening and they gave me a couple of crackers and a couple of little tubs of peanut butter. I asked for more and was told that is all I could get. I bet they were charging my insurance company several thousand dollars a day for my stay and I can't get a snack? I lost 5 pounds in the 4 days I was there- weight I did not want to lose.

Jacob Barker Megan Ignaczak…read morewere the paramedics that showed up to our house on Sunday. Our house had flooded and after digging up the septic tank lid I passed out and our neighbors called 911 because they knew I had heart issues. Jacob and Megan arrived. They checked my blood pressure and oxygen and ran an ekg. The entire time they were extremely professional and put us at ease. Jacob even went out back and put my septic tank lid back on and covered it up. Megan and Jacob were incredible and we are fortunate to have people like them working as paramedics. We can't say enough about their professionalism and sense of pride in what they do. Hopefully we never need an ambulance at our house again, but if we do I hope they are the ones that show up. Thank you again

I just want to thank my Perimedic and EMT for taking such wonderful care of me during my freak…read moreaccident. I broke my left leg and ankle when I tripped on a piece of lumber in my back yard. They were very professional and courteous. I had so much medication that I can't remember their names exactly. I believe the EMT was Alex. I'm assuming that the lady Perimedic was his regular partner. I do apologize for my lapse in memory. She knows who she is. They were both Rock stars. Thank you both for being so kind. The dispatcher was also amazing. You all turned a very bad situation into something that was bearable. They even had me laughing through the pain. I can't thank you enough for what you do so well.

My husband had a major stroke in April. My daughter and I decided on Encompass Rehab since it was…read moreclose to her home. We are deeply grateful for the care he got during his stay. Huge shout out to Kristen, Jenn and John!!! And also Brittany aka( the lunch lady!!!). Thanks for the support and encouragement in helping Donald recover his speech, daily life and movement. We highly recommend this place. They treat you like family. Also help with referral for after care

I am here at Encompass again following another stroke and a broken vertebrae in my back. I am still…read moreso amazed at the level of care provided.

Best most caring doctors and nurses would not go any where else. Gives snacks and water makes sure…read moreyour visit is the best it can be

The people that work here are very attentive and work together as one unit to make sure their…read morepatients are treated well.

I was always happy when I went to see Marie. She was compassionate and attentive to my needs. I was…read moredealing with Severe anxiety and she is the reason im able to manage it. The staff are great. Although there was quite a bit of turn around for employees, she always hired the best. I hate to have to leave her but transportation became an issue and a closer location was needed. Thanks again Marie for helping me with my testosterone before I left. God bless you and yours.​

Absolutely ridiculous and unprofessional. I had an appointment here in Jan. The receptionist…read moreinformed me that I was to pay for my visit in full as I had not yet met my deductible. That was absolutely wrong. I was to only pay $20 (my co-pay). I have left 8 messages as well as my BCBS Rep has left 2 messages for billing. Neither of us EVER received a call back. I have since read other reviews on BCBS from other patients that this exact situation happened to them. I received an Email from Kevin Brooks on Feb 22 informing me that he does show that I am owed a $234 refund and that it could take up to 30 days. WHY?! It didn't take 30 days overcharge me. I have now emailed him 3 times ZERO response for an update on this refund.

Inconvenient not being able to call the office where your a patient. Difficult to remedy a problem…read morein a timely fashion.Never know which dr your going to see.

First visit to this center. Husband came here for eye surgery. The staff, nurses and doctors were…read moreall so professional. Everything ran on time. They have a very efficient system to get you in and out in no time. Bright open clean spaces. Waiting area has vending machine and Keurig coffee maker with a selection of pods. Overall a positive experience.

This place was amazing my son needed surgery on a cyst on his throat. The nurses kept me calm and…read moreupdated they went above and beyond to make sure I felt secure. The building was very clean and took extra precautions for COVID..... One nurse named Lynn S was an angel she just helped and touched my heart in so many ways .... All company's need more People like her !!!!

Please never see Dr Laura Lowder. When I was 36 weeks…read morepregnant my regular obgyn happened to be on leave. So for the weekly checkup I saw Dr Lowder. Big mistake! During internal exam she punctured something and it pained a lot. Once I got up to dress, I saw blood dropping on the floor. I asked her nurse and she consulted Dr Lowder and said that is normal during internal exam. It was bleeding like when you have monthly periods and they sent me back home with a pad!!! It was a Friday and they said if the bleeding does not stop by Monday come and see us. By Sunday evening the bleeding stopped and so I didn't go there again. By Tuesday night I felt extremely tired and the mucus plug came out. Tuesday night, my water broke and I called hospital. To my bad luck it was Dr Lowder again who was on call for that night. She said if it is not a gush of water falling on my shoes it is not water break. I knew better by reading babycenter that sometimes it can be just trickles!!! So she asked me to go to bed and not worry. By 6 in the morning I started getting contractions and went to the hospital. Another dr. who checked said my water is broke and they need to remove the baby within 24 hours and was immediately admitted there. If not for Dr Lowder my baby would have born 3 weeks later and been more healthy..