My daughter needed her dress altered the last minute. They got it done with a smile!read more

the ladies here were so kind and lovely! they helped me for a great price and did any adjustments…read morewithout extra fees, and they were really kind and nice! they do amazing work here

I needed someone to take care of some personal errands that I was way to busy to handle. I ran…read moreacross Shelia and she said that she could get them done for me. I was a little skeptical at first. Shelia insured me that I had nothing to worry about. She was right. She was very professional and efficient. I have since used her services several more times and always satisfied with her work. I highly recommend Shelia. She can get it done for you.....

From the owner: Making it easy for your lifestyle. I'll do the errands for you…read more Picking up Prescriptions, dry cleaning, groceries ect.

Extremely disappointed and displeased with the quality of work as well as the professionalism of…read morethis business. I had a suit, pair of pants(dry cleaned) and 2 shirts(cleaned & pressed with medium starch). See pictures for the awful results. Spot on one pair of the pants, the shirts looked like they had been slept in and one had a burnt iron mark on it. I had no time to get them redone as we had a rehearsal and wedding to attend. I did call them and was in total shock at the way I was spoken to during this phone conversation. The lady even thought she had hung up on me and was talking extremely rude about me to her colleague which I could here! I called her back and inquired about her lack of professionalism and requested some kind of reimbursement. I normally take my items to another cleaners but thought that I would give York Cleaners a try. HUGE MISTAKE!!!! She wouldn't even reimburse my account a dime. WARNING....DO NOT GO TO THIS CLEANERS!!!! NOTE: Unable to upload pics to this site but believe me the service is less than adequate!

York Cleaners, 4433 George Washington Memorial Hwy: Customer Beware!!!…read more I took my formal black wool double breasted men's winter dress coat that I've owned for 23 years for alterations (since I was never happy with the coat length) to York Cleaners. I picked it up without looking under the plastic bag, placed it int my closet, and finally decided to wear it to church a week later on 26 December 2020. To my dismay, what I now had was a Stephanie Matthews, women's missy size 18, single breasted (buttons on left side) coat: a cheap knock off. I thought that there had been a mistake and my coat was in the hands of some other customer. So, I made two trips to the shop and complained to the management, but here's the kicker; they swore that the women's coat I now had was the coat I gave them. At no time did they take responsibility for the switch or my complaint. I feel lied to and of course upset that I have lost my very special formal coat. I'm sure it will command at least a $450-$500 price in Seoul, Korea where it may be today. Even if I had looked at the coat the day I picked it up, the management would still claim that what I dropped off was a women's coat. I will no longer do business with this dishonest establishment. Customers beware and photograph any high end item to be laundered or tailored with these crooks. Better, yet, avoid them all together. You will be better served somewhere else.

Was in a time crunch and brought a bridesmaids dress in that needed to be hemmed in less than a…read moreweek. The service and quality of detail on the dress when I got it back were perfect. Amazing customer service. Will be back for other tailoring needs!

Brought a bridesmaids dress here to be taken in. Not only did the not take the dress in, they cut…read morethe fabric where the back zipper is to insert elastic thinking it would make it smaller. Now the dress looks deformed, is still too big and they charged me $45 to do it! Will absolutely never go back.

Staff at Ace are extremely nice and have gone out of their way on multiple occasions to accommodate…read moreme with last minute alterations, missing buttons, etc. Highly recommend them for both dry cleaning and alterations.

I have been using Zips about 2 decades, and rarely use other dry cleaners except for special items…read more Great price and consistency. Highly recommend using Zips. Better for your budget. I have also used them for wash & fold. I used another company, and while both did a great job, the difference in price was significant. This is the place to go, and if they can't do your service, they are upfront about it.

There is absolutely no customer service. I have attempted to contact Zips by email, letter,…read morein person, no one will speak with me concerning a laundered blouse that should have been dry cleaned.

I had two comforters a king and a queen that needed to be cleaned. I have never been more satisfied…read morewith how they came back to me. Clean smelling, and not lumpy like past experiences I have had. I will definitely try them out again.

If this is the store in Kiln Creek by 7-11, then I have to say that I'm very disappointed. I…read morebrought in two shirts to have patches sewn on the shoulders, which is pretty straight forward (and with the amount of military in the area you think it would done quickly and correctly ), well it wasn't. It took over ten days to get my shirts back and the patches aren't straight and place to low. I have pen pockets on each shoulder where she should have applied the patches, but instead she put patches half way down the sleeve a good 4inches from the shoulder leaving 1 inch of space from the pen hole but stitched the slot up so that you can't put a pen in it anyway. For the amount of money I paid I expected way better the this !!

Almost every time I go to drop off or pick up no one is there. When you call the number for if the…read moreattendee is not there. They don't answer or told the attendee called out yet again. I was even told to go to one of their nearby laundromats and that someone is there, I get there 10 minutes later and no one is there either. I call the service number again and told they must have left early. They do a nice job cleaning my comforter at a good price to, but no one is ever there and it's really inconvenient and not good business. I won't be returning and warning others not to waste your time like I have.

Good location and prices are okay on the washers but most of the washers are usually broke and not…read moreoperating. Many of the dryers are broke today. I have been here several times where a washer or dryer broke on me while I was doing my laundry. They do have an attendant during the day up to 3:00 p.m. On Friday, September 12th, 2025, I was doing my laundry. there were only 2 rolling carts to move laundry from washer to dryer. I'm walking to look for a cart hoping there is a third one somewhere.I see the office in the back, the door is open and there's an empty cart sitting there. I go up to the female attendant that has black hair pulled up in a bun, ask her if I can use the cart in the back office. she blurts out, "You went in the office?" I told her no. the door is open. I saw a cart in there but this left me a little startled and unsettled because I wasn't expecting her to blurt out hostility. Then as I put my quarter in and the dryer it will not turn. I had just put a quarter in and it worked before. The dryer light was on but the dryer would not start up and work. I'm by the dryer, this lady is up front behind the front desk and I say," hey". she doesn't look at me. I said hey again waving and she doesn't look at me. now I said it loud enough where she should have heard it. there's not very much noise in that laundromat, it's only me and two other people in there today. then I yell a little louder, "hello", wow! she replied "don't yell at me!", then she goes on and on. Very cranky very crabby. I said to her you must be having a bad day? she starts clapping her hands focefullly and says, "I am not entertaining this conversation", trying to dominate and shut me up. I'm trying to tell her I did not yell at her... that she didn't even respond to my first two calls. whatever her problem was that day she goes on with, "God bless you". oh my, did that get under my skin. It's always the ones that overreact and that are in the wrong with their emotional outbursts saying, "God bless you", trying to dominate and convince themselves THEY are the righteous victim but doesn't realize ....she acts like an ass. From the start, first time I went in, this lady had a jacked up attitude. Did not say, "hello" no greetings when I entered the business. She gave off an I'm pissed vibe. This is the first time I've been to a laundromat where somebody who worked there put off vibes like that. Most laundromats, the staff is cheerful or at least pleasant. This is the first time I've ever encountered a rotten attitude. She needs to clean up her act, Tydee up her act. Working isn't always pleasant but I didn't do anything to aggravate this lady and I did not appreciate at all the hostility that she threw out.

They do a fair job with the shirts if you ask for starch…read more No starch = looks like out of the dryer and defeats the purpose. Lastly, sometimes they charge $4/shirt and other times it's $5/shirt. What is up with that?!? There's a Zip's in Newport News now that is on my way home and half the price...if they do decent work I will be going there.

1 star is generous. It was the worse experience I've ever had! The manager/owner Mr. Cho was RUDE…read moreand extremely unprofessional. I bought in two pants that needed alteration. I gave direction of what I wanted and it was placed on my receipt. Upon picking up my items i immediately notice that they did not do what I ask. When I brought it to their attention I was given the run around about that guy who does the alterations was not there and to come back and they will have it fixed. This went on two more times. Finally in received my items and they charged me for fixing the mistake they made. When I asked the owner why was he charging me for a mistake they made he began to get belligerent and extremely rude. My items were so poorly done, I couldn't even wear the pants. It cost $28 per pants. I picked it up and the pant was cut incorrectly, they did a LOUSY JOB and they never accept any liability. THEN HE WANTS TO CHARGE ME additional $18 per pants to do it again. I have never in my life been treated so AWFUL - I experience a NASTY ATTITUTE. DO NOT SUPPORT! Chos CleanersDoesn't care about military at all. It's okay - this place deserves whatever karma they get. I should have gone on yelp.com to research this place first but I didn't. NOW I SEE ALL THE NEGATIVE REVIEWS!!!

Amazing service! Laundry was completed sooner than i expected and returned smelling super fresh…read more Her folding made transfer easy and the door to door pick up and drop off makes it so worth it. Would highly recommend, prices pale in comparison to the quality of work & customer service. Definitely takes a load off!

I appreciate her cooperation for my allergy. She was very pleasant and did a great job. I would…read moredefinitely have her again.