Great prices and service! I used dry cleaning service and got some pants hemmed . The lady at the front was so nice. I will be back!

customer of 15 plus years. custom service has steadily declined. dropped off pants at Norge location for alterations, when I went back to pick them up, they couldn't find them. when they looked at my tick number, they said that number was for another location and I must be at the wrong store. said I had to drive miles out of my way to pick up items at other store. on top of this, they now want people to pre pay for services. totally ridiculous. I will never return to them. read more

This place is absolutely horrible. The quality of work is something that comes from no schooling at all not even a YouTube video. The cleaners did not know the difference between a single stitch, hand stitch, a whip, a whip stitch I can go on. They had no idea which degraded the value of my clothes. I am highly disappointed. They are overpriced and took way too long to do a simple stitch. read more

Nams Cleaners - Laundry Services Near Me - Williamsburg, Virginia

Price is reasonable, I left Swan after destroyed two shirts and now use Nam's. Swan was $11 for Tommy Bahama shirt. Nam's is $7

Went there 3 different times to puck up ducet cover. Have been told each time it is still not ready. I asked to just take it and was told they cant give it back to me and wait 5 more days to pick it up and speak to manager then. read more

Excellent professional friendly service. Bring in, drop off and return on time. Prices are reasonable. Always quality service provided. They provide quality, expert alterations as well. I've used Nan's for over 13 years read more

I'm a William and Mary business student so I need my suits cleaned pretty often for recruiting purposes. So far I've been here three or four times to get my suits, blazers and dresses cleaned and once to get a newly bought suit pressed. Cleaning: - My suits always come back clean. I had a couple stains in a suit dress of mine that she amazingly got out. Usually I take about three to four pieces of clothing at a time. Runs me about $20 which I think is reasonable. Pressing: - The day I needed the new suit pressed was a tight one: I was leaving for an interview at 1:30, and bought the suit the night before. I had class from 8am to 10:30. Afterwards I went over to Nams and asked the lady if she could press my suit in time for me to leave at 1ish... She took my suit and had it ready by 12:30. Super clutch! I appreciated the fast, short notice service. It cost $10 for the suit jacket and suit pant, which again is pretty reasonable in my opinion. read more

I bought three new Eddie Bauer dress pants in July, and took them to Nam's Cleaners to have them Hemmed:I returned on Friday, he looked all over for my pants, and when he found them they weren't ready yet; he then said, "Day not circled on ticket!" As if it was my fault! He then said for me to come back on Monday! I picked them up on monday, and went on my way. Within four weeks, one pair had the stiches come out of one leg, and within one more week; another pair had the stitches come out! When I took them back... The lady said... "You been here before?" I said... "Yes... To bring these pants for alterations will you fix them?" She started to take my information, but when I asked her would they fix them for free? She said... "NO NOT FREE... YOU NOT HAVE THEM DRY CLEANED!" The pants were not "Dry Clean Only!" I paid $33.00 to have three pairs of pants hemmed, and the work didn't last five weeks! "NEVER AGAIN!" I am not surprised that others have had similar experiences! read more

It's been a VERY long time since I've dropped off clothes at the cleaners so I have no idea if I was being overcharged or not but what I can say is that Nams Cleaners came through and fixed my pants! I dropped by to this cleaner's because I'm always in this small plaza for lunch and I peeped this place next door. I had 3 pair of pants that needed cleaning AND repair. One had a missing button, one had a broken zipper and the other one the hems had fallen out of both pant legs. There wasn't a price sheet anywhere but once I told the lady at the desk what I wanted she printed out the receipt which I thought said $16... It wasn't until I picked up my clothes 5 days later that I realized it was $16 per pant (can I say pant? idk *shrugs*). So I paid about 48 bucks to get that work done but what can I say, I needed it done and that was the price. I wish there was a chart somewhere that would display the prices for all the services they offered. read more

Nams Cleaners - Laundry Services Near Me - Williamsburg, Virginia

Have been coming here for over 10 years. The have dry cleaned clothes, curtains and a down comforter for me as well as hemmed countless dresses and skirts. No complaints...always very honest if they think a stain will not come out or if an alteration will not work. I have been sent straight to their other location in Toano to specifically ask the tailor a question instead of them taking the item and not doing a good job/ what I wanted..they really try their best. read more

I am a college student who uses Nams every few months before an engagement that requires me to wear a suit. The work they do is always impeccable. The reason I gave them four stars instead of five is that it is a little expensive sometimes, but really, they do fantastic work and are my regular cleaners. read more

Good Evening Residents, Ladies and Gentlemen, I wanted to let you know of my experience at NAMS Cleaners in Williamsburg, VA......I took a pair of dress slacks in to have a rehem in one of my slacks legs to NAMS Cleaners. The older Korean woman who was there, she said her name was Pepsi, she said. She gave me a pink slip and told me that my pants would be ready in about 4 days. However; she DID NOT put a price on my slip stating how much it would cost (okay are you following me here?). I asked her how much, she said $ 4.50, but she did not write the price on my slip. I went back and guess what? The older Korean woman named Pepsi was there and she got my slacks and said "it is $ 5.00, I told her that she told me it was $ 4.50. The woman behind the counter tried to swindle me and she said yae, well sometimes they have to charge more when they complete the work....I told her AGAIN, you told me $ 4.50 and I began shaking my head, as if to say I'm not another chump customer of yours. I had my $ 20.00 bill in my hand and she slowly started reaching for my $ 20.00 with her old hand, I did not budge and her trickery with the bony hand did not get my $ 20.00 bill, she then said; okay it is $ 4.50 and I said that's right, that is just the price you qouted me and that is all I will pay. She apoligized several times (cause she knew I just caught her in one of the oldest tricks in the book, called the Swindol). If she wanted to give me a rashion, I was about to call 911 for the police. Oh and did I mention she did not even give me a receipt as she never does give receipts...MMMM, I wonder if the IRS knows about this? I remenber a year ago, I toojk my sweater there to get a zipper replaced and the same thing happened, I was told it would be $ 8.00 and when I returned the same thing happened, I was told it was $ 18.00, and yes you guessed it, I only paid the $ 8.00. Just keep in mind that if you go to NAMS cleaners, you will be greeted by Pepsi or whom ever and you will get the helllo, how are yooouuu? by a NAM employee, then when you go to pick up your stuff, SHIZZAAAAM !!! you get the screwizzle, that is if you are not on your toes that is. You can do sooooo much better else where. Thank you for listening, Take Care read more

I can't believe the review I just read about this cleaners/tailors. I would NEVER want to be caught in a dark alley by the mean reviewer who was going to call the police over the 50 cents overcharge that the tailor was willing to suck up! I have a pair of pants there (where the charge was clearly stated - did the reviewer lose his or what?) and since not one word was mentioned about the work they did, I am going to assume that their work is excellent. The reviewer should get a job. read more

5.25 for one pair of pants is kinda absurd, not sure if it's a lack of business or a tourist gouge. They did the job well at over 3 times the price I normally pay read more

This is the worst place for dry cleaning in Williamsburg, VA. I brought in a brand new pair of Joseph and Fiss pants size 40 to be shortened on Thursday June 12th and I was told that the pants would be ready in two days (Saturday June 14th) and on time for a funeral on Wednesday June 18th. I received a phone call on Friday June 13th stating that the seamstress did not take a correct inseam measurement and I would need to come back Saturday June 14th to try my pants back on to get the correct measurement. I came to the shop on Tuesday June 17th and to my surprise they tried to hand me the wrong pair of pants. The girl that was there stated that it was her first day and she would call the shop owner. She called and they still could not locate my pants. The girl there insisted that I take the pair of pants they had on my hanger although these were clearly not my pants. The pants she gave me were a size 44 and were much older than the pair i dropped off not to mention a much lower quality pair of pants. I would not recommend this shop at all. I have a funeral today and my clothes will not be ready, I am a pallbearer and this cleaner has made an extremely difficult situation even worse. I still cant believe the young woman working there tried to give me someone else's pants.... Do NOT trust these people with your clothes, keep your receipts and make sure to inventory your items. Lesson learned, hopefully I can get my pants back. Bad bad bad.... read more

I have had two very good experiences with the is cleaners/tailors. I had a sewing project to complete within a short time period and the seamstress was just wonderful helping me to get it finished on time. I cannot believe the last writer is so upset about such an insignificant thing as a price quote error of 50 cents that was rectified. read more

I gave them my Waverly king size bed spread to clean as I thought they would be more experienced then myself. Big mistake they completely ruined the bedspread which previously had a tan background with a pattern. The bed spread is now grey all over. They naturally blamed me and said I had brought it in like that and they had done it to manufacturing instructions. They also stated that I must have cleaned it before this was the first time it has been cleaned.There were no instructions on the bed spread and they are doing a classic blame the customer and not taking any responsibility or apology for ruining the bedding. I went back to Williamsburg home store where I had originally purchased said bed spread and they couldn't believe how NAMS had completely changed the coloring. read more

Great place and prices then any of the places I've been to in the area! I bring my husband's shirts and suits there every week and they come back beautifully. If there is ever a mistake, they correct it as soon as possible. read more