I can't say enough good things about Aspen Dental and Dr. O. Ottey. From the moment I walked in,…read morethe office felt welcoming and professional. Dr. Ottey is clearly up to date on the latest dental practices and treatment plans -- he explains options clearly, is highly skilled and diversified in his approach, and always puts patient comfort first. His calm, compassionate bedside manner made every visit easy and stress-free. The administrative team is fantastic -- they work hard to find the best deals and flexible financial options, which made treatment much more manageable. Special shoutout to Mrs. Vicki at the front desk -- warm, helpful, and always friendly. My smile has never looked better and I get compliments all the time. I highly recommend Aspen Dental and Dr. Ottey to anyone looking for professional, caring dental care.

If you have two insurances they will take advantage of every thing they can charge you even you do…read morenot ask for. I was even charged for water to wash uot my mouth which insurance would not pay .would give a 0 if possible .wanted to change a deep cleaning to a regular cleaning and they refused so I canceled everything I was going to have done.

Beware of this dentist or like me, you might find you have an extra hole in your head…read more Dr Paresh Patel refunded fully from his personal checking account this procedure that damaged my sinuses The unscrupulous dentists of Lenoir ran Dr Patel out of Lenoir with my case. This may be why Dr Patel's massive dental office looks to be an overcompensation for his last office. I would never recommend Dr Patel or anyone working for Dr Patel. The included picture says it all. Patients beware, an expensive dental office does not mean quality dental service.

The five stars review is a must for Dr. Patel, his assistants, and staff. I have been a patient…read moreover ten tears and have never looked away. Always smiling and friendly, never hurrying and always listens. My good fortune was finding Dr Patel. WM 6/16/2020

Had a couple teeth removed there and they were professional and done a good job. I felt no pain.read more

The staff and doctor were very nice. However, I was not told up front that the entire payment is…read moredue at the time of the appointment and then insurance is billed. I chose this office because they are a preferred provider for my insurance. Had they told me when I called to make the appointment that I would be required to pay the full amount up front (even though insurance pays 50%) and later reimbursed, I would have taken my business elsewhere (my expense was thousands of dollars). Also, I contacted my insurance company about this "policy" and was told that they have never heard of a provider operating in this manner.

The mistreatment and disrespect my mother and I received at Cox's office this morning was an…read moreabsolutely disgusting experience. She has been his patient for a few years so I already knew her past trauma with them. I am mom's caregiver. She is elderly and wears dentures. Cox fitted her about 3 years ago but it took 4 tries over the course of 6 months to get it right. Mom was in constant pain from sores because the denture didn't fit right. The sores had to heal so she couldn't wear the teeth at all between the multiple mis-fittings, and wasn't able to eat solid food. She dropped weight as a result and having no teeth affected her self-esteem, so it was a difficult and stressful time for her. Finally Cox got them fitted right and all was well until a recent cleaning when they insisted she needed them adjusted because she lost weight. Mom did not request this and even told them the dentures were comfortable. She was apprehensive and didn't want to risk it or go without teeth, but Cox's office persisted. They called our house and left messages for weeks, promising everything would be fine. Mom finally consented after many times saying no and telling them she was worried. They made the adjustments and she described to Cox how one side felt higher, but was ignored and they sent her home saying if you need anything just call. When she chewed, the edge of the denture was sharp and cut her. I found her in pain on the sofa holding the side of her face and her denture had blood on it from the cut, and she couldn't finish her meal. I went to Cox's website to make an appointment and indicated an emergency, stating details about the sore and needing to be seen right away. Mom couldn't sleep last night for being upset and in pain. Before daylight she woke me up that she was in A-fib for 1 hour. We went to urgent care and the doc confirmed the main cause for this A-fib episode was her stress and anxiety from this situation. He said there is a bad ulcer in her mouth and told us to go to Cox and tell him HE said to fix the problem NOW. Those were the doctor's words verbatim. We got home at 10:30 a.m. and expected Cox's office to have called about the appointment but nope. So I called and explained how mom's denture caused an ulcer and that Dr. G** was sending mom to them today to have the denture fixed. When we got there mom sweetly explained the entire situation to the receptionist who said she was putting the notes on mom's chart. Then mom sweetly explained it to the hygienist and asked for something to put on the sore like Orajel but the hygienist didn't acknowledge mom's request and showed NO empathy or compassion. When Cox came in, he first asked mom if she slept in the denture and mom said no, that she was trying to eat. He said, "You never want to sleep in them, make sure you take them out before bed." I confirmed to him "She takes them out before bed but she wasn't able to sleep last night at all. This happened when she was eating, she says she felt something sharp back there cutting her." He ignored me and started grinding the denture, telling mom there was nothing sharp on it, that maybe she had just felt a pinch, that he only sees a tiny sore, and talked about how all of this is perfectly normal anytime you get an adjustment. Completely dismissive. I told him we didn't understand why she needed an adjustment and how it brought on anxiety and trauma for her to the point she had a life-threatening emergency. As a healthcare provider he needed to know of her past trauma and how she had been scared to do this adjustment when Cox became furious at me and snapped "Do you think I just do this out of the kindness of my heart?" He defensively said he had nothing to do with her A-fib and took his mask down from his face, visibly very angry at me, berating me right over my mom's head as she laid there in pain and with a heart condition. He told me to "get out" and waved his arm. I said "She told me you guys have been nice to her and I appreciate that but I don't want her to come here anymore after all of this." And Cox said, "Neither do I" and he got up and totally left my mom laying down there helpless. Then the hygienist handed me the denture and I said "My mom is your patient and is your priority so you need to fix this (the denture)." She smirked and said with sarcasm, "We're done, bye" and she left too, and we could hear them down the hall laughing while we sat there in tears for this awful day. While I was in the bathroom, my mom found Cox and crew and they had the nerve to tell her they were offended by me and thought I was accusing them of causing her A-fib. She had to explain it all over again to them and then they acted happy and finished her denture. How dare they dispose of her like that and try to get sympathy from her that they were offended, instead of focusing on how to keep her safe and healthy.

Very good Dentist and friendly staff that really cares l highly recommended him he's fixing aspen…read moredental's mistakes for me.

I have been going to Dr. Hollar for 20+ years. Dr. Hollar is phenomenal, he is personable, and…read moretakes the time to talk with you without the conversation being rushed. The staff is great as well, from the receptionist to the people who do the cleanings/x-rays/etc. They are caring, and a pleasure to deal with. The entire staff create an environment that is relationship oriented. I would highly recommend Dr. Hollar if you are looking for a dentist. It is my opinion that he is one of the best dentists you will find.

From the owner: Our goal is to provide safe, state-of-the-art care in a friendly environment. We spend time…read moreeducating our patients and their families so that they have a comfortable understanding of their care and can actively participate in treatment decisions.