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    Young Cobb Atty

    5.0 (2 reviews)

    Services - Young Cobb Atty

    Bankruptcy law

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    Norman E. Rouse, Collins, Webster & Rouse, P.C. - Law Office of Collins Webster & Rouse, P.C.

    Norman E. Rouse, Collins, Webster & Rouse, P.C.

    (5 reviews)

    Although their website explicitly states, "we offer free phone consultations," I was informed my…read moreconsultation "must be in person," so I drove 80 miles round trip for a 1:00 p.m. consultation offered through my EAP benefits--and walked out roughly 18 minutes later, shaken and appalled by the experience. I arrived at 12:55 p.m. to find the front door locked. After standing there waiting, I finally called the office at 1:02 to see if anyone was actually there. When I was finally let in at 1:05, I was told, "Mark's lunch is running late." Not a great first impression, but the consultation itself was far worse. Before I could fully explain my situation or ask the questions I had printed out to ask, Mr. Peron repeatedly interrupted me and kept pushing legal action I was not seeking. More than once, he aggressively insisted he could "file a suit against my employer today," despite the fact that I had verbally indicated repeatedly that I would not do such a thing. He incorrectly claimed my employer needed to issue me a reimbursement (not true in garnishment cases), and seemed far more interested in manufacturing a paying case than in listening, assessing the facts, or offering sound legal guidance. This was not a professional consultation. This was a pressure pitch for billable hours. I was talked over, rushed, dismissed, and treated like an opportunity rather than a person asking for knowledgeable advice. After less than 15 minutes in the office, I calmly gathered my things and walked out without saying a word. The office itself only added to the poor impression. It is rundown, smells strongly of mothballs, and does not project professionalism or competence. I will not return, and I would strongly caution anyone considering Norman E. Rouse, Collins, Webster & Rouse, P.C. to look elsewhere.

    This was, without question, the worst attorney consultation our family has ever experienced…read more We came in seeking guidance on a complicated trust matter. We understood that the attorney might ultimately decide there was nothing he could do. That wasn't the issue. The issue was how we were treated. Throughout the consultation, the attorney was dismissive, interrupted us repeatedly, and acted as though listening to our explanation was an absolute inconvenience. When we attempted to explain evidence related to the situation, he raised his voice and told us, "I don't need to know that." Near the end of the consultation, despite time remaining, he curtly asked if we had "anything else," making it clear he wanted the meeting over. This was an emotional family matter and we expected professionalism and maybe at least some empathy--even if the answer ultimately was "I can't help." Instead, we felt judged, talked down to, and rushed out the door. It was bad enough it left the family embarrassed they had even called this firm. We sought guidance during a difficult time. Instead, we left feeling worse than when we arrived.

    Young Cobb Atty - bankruptcy - Updated September 2026

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