This was my first time here. I have been going to Spa Cosmetica for years and since they closed…read moredown, I had to come here to see Dr. Rubin. I don't understand the negative reviews. Yes, it does not look like Spa Cosmetica but it's the same service and treatments. My appointment was at 7:45 AM and they took me right back and started right away. I get IPL laser done and it's so great! Dr Rubin is the absolute best!

I have never written a negative review in my life but I have to now. I called a month ago to…read moreschedule a removal of a red spot on my nose, they said no problem and scheduled me for today. I waited an hour until the dermatologist saw me, she checked me for two minutes only to tell me she can't do the laser removal and that I'll have to schedule with someone else. Mind you I already paid a nonrefundable $60 and waited an hour. I said alright and they took me to the front desk to schedule another appointment, the front desk lady told me that she actually doesn't schedule that type of appointment and went to look for the lady that does...she is no where to be found. She then proceeds to tell me that they'll call me to schedule. Genuinely only come to this place if you want your time and your money wasted. It's a straight up scam.

Get ready to wait and have your appointment run late. Constantly being products and trying to…read moreschedule another check up appointment that is most likely not necessary. The rug could use a cleaning and I can not stress enough how nice it would be to have these appointments scheduled better.

Dr. Wallach and PA Colette are both PHENOMENAL Dermatologists. They care for their patients and…read moretruly want the best for them instead of focusing on just making money. They are both conservative in the way they treat and are both extremely professional, personable, and knowledgable. They also are more on time than any other doctor's office and the staff is also always a pleasure to be around.

My husband had an appointment with Dr. Hoffstetter, and unfortunately, the experience was so…read moredisappointing that we left before he was ever seen. We're self-pay because we don't have insurance. The website states that the office accepts CareCredit, but when we arrived, we were told they only accept CareCredit cards with a chip. That didn't make sense, so I called CareCredit afterward, and their representative told me that the presence or absence of a chip should not affect the ability to process an account using the account number and identifying information. I'm not sure why we were denied at this office. Before the appointment, I tried to call the office multiple times to ask about self-pay pricing and payment options. I called seven separate times and never reached a person. The automated system eventually asks if you'd like to leave a voicemail for a callback, but selecting that option simply disconnects the call. There is no way to speak with the front desk or leave a message. Since we couldn't get anyone on the phone, we arrived 25 minutes early to ask our questions in person. We wanted to know approximately what the visit would cost, what forms of payment were accepted (since this isn't listed on the website), and whether payment plans were available. Instead, we were told payment was due upfront, but no one could provide even a rough estimate of what the visit would cost. My understanding is that self-pay patients generally have a right to receive a Good Faith Estimate under the No Surprises Act. We were expected to agree to treatment without any idea of the final bill. While checking us in, Dr. Hoffstetter's receptionist also made several personal comments about my tattoos, asking how many I have, whether I'm "covered," and what my mom thinks about them. It felt inappropriate and unrelated to why we were there. I tried to be polite, but my husband was understandably frustrated that we couldn't get answers to basic questions about our visit while being asked personal questions instead. At that point, we decided to leave without seeing the doctor. There are several areas where this office could improve: * Clearly list payment methods, self-pay policies, and financing options on the website. *Provide self-pay patients with at least a reasonable estimate or price range before requesting payment. *Improve phone accessibility so patients can actually reach someone or leave a voicemail. *Ensure front desk staff (receptionist for Dr. Hoffstetter) maintain professional, patient-focused conversations. It was very disappointing and needless to say, we'll be looking for another dermatologist's office to address our health concern.

I see Dr. Bibi at this office and really like him…read more I will say his bedside manner can be a little casual, but I'm young so that's okay with me. I feel like some older patients may not appreciate that type of relationship with their physician. Dr. Bibi is very attentive and addresses any questions or concerns you have and takes his time with you. The only concern I have is regarding my annual skin check. I've been to him twice now for this and both times he barely even looked at me. This makes me slightly concerned as I've never experienced a skin check like this before. They usually examine every inch of me and take their time and he's done in 5 minutes. Other than that I really like their office and staff and really like the late night appointment options as someone that works during the usual doctor office hours.

Everyone at the office is very kind and helpful, but Dr. Rudnick is great. He's incredibly thorough…read moreand explains treatments really well. He really listened to my concerns and helped tackle an issue that multiple other providers had failed to treat over the course of a year. I would definitely recommend!

Fantastic experience I highly recommend...through...professional...concierge service without the…read moreconcierge price tag...they took me same day as a new patient and made me feel at ease and as if I have been a patient for years.

Dr. Sarkell was very thorough with me. I came with a possible skin infestation. He immediately took…read morelab samples and found the problem. He was careful in giving me instructions for follow up. His assistant Crystal was also helpful and kind.

Dr Sarkell has been my dermatologist for many years. His exam is very thorough and the office is…read moreclean and professional. I highly recommend Dr Sarkell

I recently visited this office and saw John the PA... He has absolutely no idea what he is doing…read more He injected my acne with a steroid and didn't do it correctly. Two months later I am left with a scare on my face and I have a Dr fix it...I confronted another Dr about this and she said I would have to pay to get it fixed.REALLY... I should pay for your associates mistake I don't think so. So if your looking for a dermatologist by any means look elsewhere !!!! He shouldn't touch any ones face...

Came here for an event they were having. I saw it on social media and decided to go since it was…read moreclose to the house. The staff was friendly and informative. The location is actually absolutely beautiful. They have a spa section and they also have a laser section at the event they were promoting and talking about using their services And also for payment method introducing cherry. At the event, they also did raffles if you participated every time you get a ticket and you would win something through a drawing. I can't wait to come back to get my facial and massage!

A top skincare spa. It also offers laser hair removal. This spa is affiliated with several…read moredermatology practices nearby to it. And starting 5/29/2025 at 6:30 pm (for one hour) potential clients can Walk In (no registration required) to learn about Cherry Credit which will be a new offering here (Sample Rd.).

Extremely rude and unprofessional office manager not to mention on many occasions within the last…read moreyear they've had to reschedule my appointment. Just this week within 48 hours they've called me twice to reschedule as now the doctor is not coming in on Wednesday before a holiday. What is the worst part is when I asked the Office Manager to note English as my preferred language as she left me a voicemail in Spanish her response was "this is Miami". What sort of response is that?! I clearly know where I live and the first language is English not Spanish. One should not make an assumption that I speak Spanish especially with a non-Latin last name. An easy apology would have avoided this all. Your response just lost a patient and a complaint to the Better Business Bureau has been filed. Avoid this business.

Patients beware. I'm not sure if it's this location or the practice in general. I've never seen a…read moremore incompetent or uncaring practice in caring for their patients. From not returning calls, to not sending prescriptions in, to the appointment times.