"I can't recommend this young man highly enough. Hes absolutely outstanding at his trade and…read morecompletely fair and balanced. He installed a new water heater for us and serviced our HVAC system, and the quality of his work was exceptional. He was punctual, professional, affordable and took the time to explain everything clearly. If you need HVAC or water heater work, he's the one to call."

Central Heating Unit had gone out. Serviceman was sent during the evening hours to address the…read moreproblem. It was evening, snowing, but he made it. The serviceman was friendly without posturing. Downside, the problem was not resolved. $185 service call.

A/C went down overnight on a Friday. I called (Saturday…read moremorning 9am) and Preston showed up in less than 1 hour that same day ! Excellent service. Repaired and blowing cold in minutes. Very fair after hour pricing. Highly recommend this company and Preston (Owner)!

First; I am a Union loc-399 retired Chief Engineer…read more I tried to hire local help and install my service myself but nobody in town wanted to work. I tried several Union Electricians who would not come to Hartford. Said they would and never showed to work. Then I tried the non-union contractors since I couldn't get any other help and most of them said my design was excessive because I wanted all copper in steel pipe through the roof. Then I met Pat Duboise; Everything changed. He made my day... When I told him what I wanted, He answered "That's the only way we do a service". I hired him immediately. His prices are a little high for the area but very reasonable for what you get. He did everything perfect. Passed my inspection even though most work done in this area by "electric utilities" would not pass my inspection. I have seen many electrical nightmares in Sebastian County. From spliced neutrals in overhead drops to services without service grounds. Splices in a service panel. Splices in ceilings and walls. Patrick does none of this. His work is in pipe and all splices are done in proper enclosures. He is a great craftsman who does a professional workman like job. If you want cheap: Call walmart or home-depot. If you want it done right: Call Duboise Electric in Hackett Ar. He does not cut corners and observes "Safety First".

Please be very cautious in dealing with this company. I attempted to do business with them, and I…read morecan only speak for what has happened to myself and my company... I, first, dealt with the owner, Pat, and he gave us a list of materials needed for the job. We had to order the corrected parts eight different times... Makes you wonder if this company even knows anything about electric when the owner could not even give us an accurate list of necessary material. Every time I went to check on his two employees, they were always outside smoking or sitting in their vehicles. Also, half the time they were here onside, there was only one worker when we agreed upon two. I even let them use our sky lift for free. I also informed the owner that his workers would show up around 9:00 AM, even though I was billed for their services starting at 8:00 AM. They also made a habit of leaving the job early, around 4 PM, even though I was billed for their time until 5 PM. When I brought this to the owner's, Pat, attention, he was furious and said he had never charged me for when they worked overtime. I questioned how they could work overtime when they come in late and leave early ever day? We also lock up our building at 5 PM, so there is no way they could have worked any overtime... We were told on Thursday that they would be finished with the job by COB (close of business) the next day, Friday afternoon. We then asked them Monday when they showed up, why there were not finished, and the workers told us they had one more hours' worth of work to do... We, then asked them to stop working on Tuesday because they were still here onsite, working. Immediately, the owner drove out to the job and told them to leave and go to another job. He refused to even ask his employees how much longer they had and refused to tell us how much was left. This company is a complete scam! I recommend that no one lets them on their property... I have done some research and have also found out that this company does not even hold the proper insurance to handle the line of work they handle. VERY sad that there are actually individuals like this....

David was very professional and prompt! Was upfront with everything and even answered his phone on…read morea Sunday to get us in the next day when our AC Unit went out! Highly recommend!!

Was supposed to replace the AC vent duct and do a few other repairs. Did a terrible job on what he…read morerepaired and didn't even replace the duct under the house! Refuses to answer any messages to come back and correct what he ripped me off on.

Amazing job! very professional and a great price compared to others in my area. I would highly…read morerecommend for any crawlspace work. I won't be going to anyone else ever again.

Repaired our RV fridge and replaced our roof air unit, service was done quickly and professionally.read more

He drinks with the women and tries to sleep with them. I had his guys come and work on my place…read more They didn't do what we needed.he said he would give us our money back we haven't heard from him since

I was visiting family in Fort Smith. Our upstairs room temperatures exceeded 100 degrees and our…read morevents were blowing warm air. Fusion Heat and Air sent technician Bryan Wall. Bryan was very sharp and professional! He used his tools to connect to the A/C unit and explained to us what he saw. The freon was very low so Bryan started a recharge. During the recharge, he answered our questions, explained the different parts of the system, and was a wealth of information! Bryan took the time to monitor the system during and after the recharge. He showed us that the system was holding the charge and what kind of performance to expect going forward. Our A/C is blowing cold air again and our upstairs rooms are staying cold. We are soo glad we were able to work with Bryan. We highly recommend Bryan and Fusion Heat and Air!

I would highly recommend Johnny Pitchford for all your electrical needs. I called him in the…read moremorning because an outlet went out in my kitchen. He came out that afternoon replaced the outlet at a very reasonable charge. Johnny is friendly, outgoing and honest. I'm recommending him to all my friends.