They were able to come out same day and figured out the issue pretty quickly. They were friendly,…read moreexplained the issue, didn't try and upsell us or do anything other than wait they came to fix. Got our A/C back up and running quickly. Would definitely recommend!

One of the outcomes I've had after remembering a telephone number I saw on a work truck. Honest,…read moreSince 2022 (when I moved here) interactions with Heating/air conditioning services (3) turned negative. Toms Heating and air conditioning's Dylan is a true breath of fresh air. Professional, prompt, and honesty. Who could ask for anything better? BB

Serviced my mini split ac/heat. After they cleaned it the ac was much cooler. Reasonable price…read moreand prompt appointment. Tech on time and informative. Excellent service.

We have used CW Heat & Air both for our home and for our church on numerous occasions. Chris…read moreWaessle has always been able to trouble shoot our problems, and complete the repairs at a quick and reasonable price. Chris is very friendly and a joy to work with. I would highly recommend this company to anyone that is needing a reliable heat & air professional to fix or replace their units. Terry Ring Alma AR

Our AC suddenly stopped pumping cold air and we thought we needed coolant added. Chris came out…read morewithin 1 hour of me calling, on a Saturday in June, and quickly discovered it wasn't the coolant, but that our coils needed a good cleaning. We had cold air back in no time! Chris was very professional and knowledgeable. We will definitely be using him again and highly recommend his services.

Fusion air did a great job for my family. They were very quick with their response and so helpful…read more I appreciate Des, Sandra, and Maverick. Together, they repaired our air conditioning on one of the hottest days of the year. Their prices were very reasonable and they went out of their way to meet our needs. I highly recommend Fusion.

I was visiting family in Fort Smith. Our upstairs room temperatures exceeded 100 degrees and our…read morevents were blowing warm air. Fusion Heat and Air sent technician Bryan Wall. Bryan was very sharp and professional! He used his tools to connect to the A/C unit and explained to us what he saw. The freon was very low so Bryan started a recharge. During the recharge, he answered our questions, explained the different parts of the system, and was a wealth of information! Bryan took the time to monitor the system during and after the recharge. He showed us that the system was holding the charge and what kind of performance to expect going forward. Our A/C is blowing cold air again and our upstairs rooms are staying cold. We are soo glad we were able to work with Bryan. We highly recommend Bryan and Fusion Heat and Air!

The wife and I were were sweatin like hogs as my AC quit workin. I drive right by this place called…read moreCertified Air and Heat so I gave them a call. Ashley was the name of the receptionist with the sweetest voice and after listening to my story she put me thru to a tech name Wil. He was at my door within an hour and got right to work diagnosing my problem. He found that my control board was toast and got on the phone with his suppliers. Turns out my board is a very hard to find and after many calls found one. Long story short my system was up and running and I was back to the happy wife happy life scenario. I usually loath calling HVAC companies out of fear of getting taken. Not this time. There's a reason why Certified gets my business from now on. Honesty is everything and this place has it with Ashley and Wil.

Chris Young came out was extremely rude . He talked to my mother like she was a dog in my own house…read moreand acted like she should tell him what the problem was. Did not help at all and was rudely talking down to my mother until I walked out as a man and he got more respectful. Insanely rude I cannot believe how awful the service was!!!

My heater quit on an extremely cold (around 15°) Sunday morning. I searched the internet and saw…read morehe is a 24/7 business. Call him and he showed up fairly quickly. Checked the system and found a circuit breaker outside tripped. All is good. Later the circuit breaker tripped again and it would not reset. Chris came back, replaced the breaker, in the cold and snowing afternoon.

I was very pleased at how well and fast everything went together. Communication between the workers…read moreand I were outstanding. I was always kept in the loop about how everything was going from day to day. I would highly recommend this company.

LeRon and Roden were respectful, competent, conscientious, and professional. They did excellent…read morework. They showed up in atimely manner. Their rates were very reasonable. Highly recommend, as we will be calling them again.

Too bad there are only 5 stars available. They deserve twice that…read more Benefit Plumbing is the company I've been looking for for years.. Unlike every other plumbing company I've ever used or tried to use in Fort Smith they are professional and customer oriented. Leron is great. He took a list of problems we had that included items other plumbers had botched or were just too lazy to complete and finished them one by one. He listened to our concerns and explained his process for each item. This is the level of service all companies in any industry should strive to reach. They permanently have my business and my gratitude. If you would like to hear a couple of horror stories about their competition let me know.