I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

1 star - Would Not Recommend…read more We hired this company to handle mitigation work in our closet following a roof issue. While they were able to complete the job quickly, the overall experience was deeply disappointing and I would not recommend them. The Good: They were responsive and able to get to the job quickly, which matters in a mitigation situation. The Bad: The work was messy and careless. Sealant ended up on furniture that was well outside the containment area, and when we raised the issue, the team showed little accountability or willingness to take ownership of the mistake. The drywall removal was also poorly executed. Rather than making clean cuts, they tore it out recklessly, damaging surrounding drywall that was otherwise in good condition -- creating additional work and cost for the rebuild team. The Dealbreaker: My biggest concern was their resistance to providing dry logs. Our insurance company required them, and I had to essentially argue with this company just to get documentation they should have readily provided. In an insurance claim situation, this kind of pushback is completely unacceptable and added unnecessary stress to an already difficult process. In summary -- fast response, but poor workmanship, little accountability, and a frustrating lack of cooperation on critical documentation.

I had my house resided with Hardie and trim . I absolutely love it ! Glenn is wonderful to work…read morewith as well as his crew . The crew showed up each day and worked from dawn to dusk .I would use this company again without any reservations .

We used Vanguard to replace the siding on our house with James Hardie board siding. Glenn worked…read morewith us to adjust pricing in order to meet our budget, yet still providing the updated look we were going for, while also addressing mold and other issues that needed to be remediated. Before the project even started our screen doors (2) were falling out and they got new doors ordered. Remember that early thaw -- they got started then -- they didn't wait until spring, which we really appreciated. The crew showed up when they were scheduled, and often times worked later than we expected. There were even a few weekends they worked. They took away the dumpsters when filled, workers were respectful of both our property and ourselves, and they kept the worksite clean by straightening up every evening. When the project was done (we are 95 percent done), I saw them out with a magnet to pick up loose nails and screws, as well as sweeping up debris. The home is 100 percent improved and neighbors have commented positively. One visitor even asked if our home was new construction (it's not!).

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Jorge did a a kitchen remodel for me. He installed back splash, put up new lights, installed…read morepaneling on the island, and helped to find a great team to replace and install new counter tops. He also installed new interior doors. Working and communicating with Jorge was very easy! He picked up many of the materials, especially the heavy items which was very convenient and helped tremendously given this was in a condo building with steps. Would definitely use Jorge again for future renovations!

Jorge fixed our basement after flooding! He was able to show up quickly, gave us a competitive…read moreestimate, and was able to start work promptly. He and his team expertly installed our new tiles, patched our dry wall up like new, and did an amazing job w/ finishing and painting. He and his crew was easy to work with, did a great job, and finished the project on time. Would definitely recommend their services!

Do not use these guys. There work is sub par, has to come…read moreback multiple times to fix the same simple problem.

From the owner: We specialize in repairing and restoring your residential or commercial property in any large or…read moresmall loss due to Water, or Wind damage.

We had a serious water damage situation after a sewage back up, and there was overwhelming dealing…read morewith a mess and uncertain about insurance coverage, thankfully for as finished restoration came through for us they handle everything professionally from cleanup to drying and restoration and made sure the job was done, right a special shout out to Nixon. The owner who worked with us throughout the whole process he went above and beyond didn't charge a lot and genuinely cared about helping us get our home back to normal. You can tell this team values, honesty, hard work, and treats customers fairly if you're dealing with a water damage issues for S finish restoration as a team to call highly recommend

We had water leaks that caused drywall damages. Farez provided a quick and far more reasonable…read moreestimate than a competitor. They dried out the problem areas with industrial grade equipment and replaced the ceiling and wall. Very efficient, polite and left work site clean and neat. Highly recommend

Great work in our attic ! Thank you! Came highly recommended…read moreand delivered on the work

If we could give six stars to Walden, we would! He and his team responded in less than a hour to…read moreour call for help. Incredibly professional service in addressing our water remediation (a big job) from beginning to end. Impressive knowledge of what exactly to do with an amazing array of technology and equipment to do the job. And . . . importantly . . . he knows full well how to deal with the complexities and ambiguities of insurance companies and others who may be involved in your homeowner crisis. An extremely positive experience when you need it most.

I got a quote for EK Pro Restoration to complete a job that I was not competent to complete. I had…read morea mud room that I demoed and started to repair. Quote was separated into different areas: 1)Drywall, mud, tape and finish for paint in mud room,paint 2)Repair damaged drywall on ceiling in kitchen, paint 3)Repair damaged freshly on basement stairs,paint Every step was itemized and had the price next to it so if I thought paint was too much, I'd be able to remove that option. At the end, you pay for any items they needed to purchase to compete your job. I opted for all three items to be completed and also asked for additional things to be added throughout the projects (trim, baseboards, crown molding, paint) and they accommodated every aspect (with additional cost, of course). 2 guys were here for about a week and they were both extremely respectful of the property (booties, cleaned everything, busted ass)..they even asked to use the bathroom every time even though I don't think that was necessary (there was a language barrier of Ukrainian/Russian, so made it a bit hard to know closet meant bathroom lol). All in all, I would highly recommend this company. Photos attached of mud room from where I left it (exposed drywall) and finished product.

We had Max and his guys at EK Pro Restoration redo our shower floor that was leaking underneath to…read morethe subfloor (only 6 months old and already failing, growing mold!!), after our contractor's guys did a subpar job. They took out the original floor- tile and mortar bed, all the way to the subfloor. Then they re-did everything, added a curb (we had curbless before), and raised the sliding glass doors which had been installed too low. We are thrilled with the job they did; cleaned up every day and start to finish only took four days. We recommend without hesitation!