Good friend of mine bought a truck at that dealership. Was supposed to have a winch on the truck…read more Was on the window sticker and everything. Previous owner removed it and the dealership didn't tell anyone and refused to do anything about it. I was there and heard how rude the sales manager was. Very rude. I wouldn't send anyone to buy a vehicle there.

Just bought a car from them Chuck was awesome Very caring to customers Jonathon in financing was…read moregreat

Always have part I needed, very knowledgeable, gave me fair price for scrap car…read moreI tell all my friends to get their parts at u pull it

What are the best places in Youngstown to buy parts or sell scrap if you're not using this place…read moreyou're you're using the wrong guy. I highly recommend this place

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

We bought 4 new tires in December 2024. Four months later one of the tires had 2 bubbles on the…read moresidewall. We were told that hitting a curb caused the bubbles. They would not honor the warranty. Today, we saw 4 bubbles on the side wall of another tire. Again they wouldn't honor the warranty. I would never recommend buying anything from B&R. I would recommend True Tread. They were honest and helped us with all new tires. I will always buy tires from True Tread Tires in Canfield.

i guess as customers...you aren't allowed to purchase products online yourself and have them…read moreinstalled by their "professionals". they want to purchase all products at discounted rates and charge the customer wholesale pricing for additional profits, along with their labor costs. dealt with them a few years back when they were having financial uncertainity...i bought my window deflectors...roll bar that was soft cover compatiable with my nissan frontier...with help from tom...and had no problem having them installed...how times have changed..i also noted that they had no bronco accessories or bronco pictures on there website...i quess they don't service ford bronco accessories...only jeep and trucks...i also noted that their ratings have decreased since 2023...since i brought my truck there...it doesnt surprise me with the owners poor and greety attitude...i'd take my business elsewhere...it's not the place it use to be.

I bought a Leer truck bed fiberglass Lid from them. It took 13 weeks to come in. I paid $2,850 for…read moreit. I was happy with the Lid until I discovered it was leaking at the front of the Lid where the front gasket is attached to the Lid. I called them and they said for me to bring it in which I did. I explained to them that the water was coming in between the seal and the lid. I left the truck and they called me 2-1/2 hours later and said the truck was done. They told me everything was good to go. After I looked at the lid when I got home I couldn't see anything that they had done but I took them at their word. Well the next big rain We had I saw that the leak was still there. I then took a video of the leak. I called them again and explained again about the leak and told them I had a video of the leak. I talked to Tom the installer. He told me "great that would help tremendously. I made an appointment to get the leak fixed AGAIN. When I went back I talked to the owner and showed him the video. He started telling me there was nothing he could do but to send the entire lid back to Leer which I found unacceptable. He told me about the only thing they could do was to put some silicone caulking across the seal. When Tom the installer brought the truck around I looked where they were supposed to put the caulking and the only placed they caulked was the pop rivet heads. I asked Tom why he didn't caulk all the way across the seal, he said "there's tape behind the seal". I said I know that's exactly where it's leaking at. He said I don't know then. I said Never mind, I'll fix it myself. MY ADVISE TO ANYONE READING THIS REVIEW IS TO NOT BUY ANYTHING FROM VALLEY TRUCK OUTFITTERS! THEY WOULD'NT TAKE CARE OF A WARRANTED PRODUCT THAT THEY SELL UNLESS THEY SEND IT BACK TO THE FACTORY WHERE IT CAME FROM WHICH THE OWNER SAID WOULD TAKE A LONG TIME. SO AFTER FOUR TRIPS FROM NILES TO POLAND I STILL HAVE A LEAK.

My car was hit from behind while parked. There was a bent rod and it was causing a noise which I…read morebelieved was the rear brakes needing replacement. Mark showed me the brakes and told me I still had 75% usage to go on them. He then showed me the bent rod and explained that it should be replaced and that was all that needed to be done. The price to replace it is less than the brakes would've been. I'm ecstatic at the honesty and compassion of this business. Their business etiquette is very impressive. Thank you Mark and Dustin!!! Would recommend them tenfold and then some!!!

Best in Columbiana County, paint is always 100% perfect match and absolutely flawless. Very quick…read moreturn around times and great prices. If your thinking about going somewhere else don't waste your time or money.