BEWARE!!! I recently bought a car that 12 hours after getting it home, would no longer start or…read moreturn on. Yazan Sharif, my sales rep, has ignored my calls and hung up on me when I was finally able to get ahold of him, and refuses to restore the car to working condition.

I spoke with Willy and Talal Al-Sharif on the phone today. On 4/20/2023 I bought a 2010 Toyota…read morePrius from Talal I was assured had no problems by him. Before purchasing I noticed water in the glove compartment and asked Talal about it. He said it was cleaner from having the car detailed (the car has not been detailed) and an employee of his stuck his fingers in the water smelled them and said "lemon" Talal did the same and said "yes it's lemon". On the way off the lot I found a bad connection with the rear window controls in the driver seat, Talal looked at it and showed they worked from the back, and to call him Saturday to order the part. After an hour drive back to Akron I discovered that Talal's employee had slashed and scratched the window tint in both of the back windows attempting to remove adhesive after I purchased the vehicle likely with a razor blade. Last night at around 7:30 I was driving and noticed the check engine light had come on, after further inspecting the vehicle I noticed RAIN WATER WAS LEAKING IN THROUGH A PART OF THE UPHOLSTERY ON THE ROOF CONNECTING TO THE PASSENGER DOOR INTO THE AC VENT AND FILLING THE GLOVE COMPARTMENT! After calling this morning I spoke with Willy who told me he'd have Talal call me when he got in as he was the car owner. Talal called back promptly and after explaining the problems I've been having with the car he told me that I needed to bring it in Friday as that would be when he could have it worked on, adding "it's no problem". Talal told me he's been here 30 years from doing honest business when selling me the car. May update review at a later date.

This is a great service. Worked with Joe, who was very kind, courteous, and professional. He was…read moreable to negotiate and unbelievably good price on a new car for me. Look forward to working with him again and would recommend him to anyone looking to purchase a new or used car that doesn't want to deal with the stress of a car dealership.

The individual who helped me, Joe, has been great throughout the entire process and was very…read morehelpful in acquiring my new pick up truck. Rather than just slog through all of the unscrupulous dealership-side tactics over and over again, I am more inclined to just seek out his expertise and assistance in the future. Thank you so much for you help, YCBA team.

My service experience with Sherry, my service advisor for my 2004 Grand Prix was great. She was…read morevery professional, courteous, responsive, and she kept me well informed on the progress of my repairs. My thanks to Sherry, James Leonard

The financial lady, Miss Tracy has a horrible and obvious attitude. She helped my Girlfriend to…read moreget a car and was absolutely disgusting. Tapping her foot when she wasn't happy and cutting us off to convert our words into something we didn't say. Even Sean franks was there to tell her that she was wrong. Annoying employees, sitting in wheelchairs that are randomly in the lobby. These two guys wearing the gayest ostrich boots was super obnoxious and loud, was talking over us and couldn't have an inside voice to save his life. Glad this isn't my car or I would've left already. I'm in the lobby typing this review praying to god that my girl can get her car finally

Angelo's's what can I say u looking for a reliable get around town vehicle come see Angelo and his…read moredog. Super friendly and easy to negotiate with never felt pushed !!!!

They were awesome! Saved my trip home. I was driving from DC to Minneapolis and had a blowout on…read morethe Penn Turnpike in the middle of the night. Changed to a donut spare and limped into Youngstown at 4am. Left a text with Boardman, got a prompt call back when they opened at 7:30. Brought my car in, they replaced the tire, checked out the car, replaced the spare in it's spot, and had me on my way by 9am. And at a very reasonable price! I couldn't have hoped for more! Ryan Patrick could not have been more helpful

I purchased a Subaru in 2018, with a full warranty that included oil changes from a dealer that I…read moremoved away from. It was too great a distance to travel for oil changes. I had visited other locations as well and never paid a dime for an oil change. Today, my Forrester was taken in for an oil change by my partner, and they said that they could not use my warranty because it "didn't include oil changes". I provided my warranty information (even though it's associated with my account and has always been) and they were prepared to process the oil change and charge me money, something that I am not required to pay under my warranty. I guess someone didn't want to do their due diligence and follow up with the other retailer or just didn't know how to do their job. Guess that's the unfortunate state of the workforce these days. It's unfortunate that this is the closest retailer to me, I'll now have to travel twice as far to the original retailer to get the service in the warranty I've purchased. Avoid.

I was sold a 29K Mileage VW Engine that would be compression tested with photos from Youngstown…read moreAuto Wrecking through Beeline Automotive. Received a rusted, oil-leaking, never tested engine with no photos until the day it showed up on a crate without metal straps leaning over. You decide if Youngstown or Beeline are honorable businesses. Lastly, they said last week I would be fully refunded for the engine and shipping, but today Beeline tells me I will not be refunded for shipping and have 25% removed for restocking this rusty mess of an engine I never ordered.

Sales people agreed to sell me a cylinder head for $175 so I spent two afternoons (split over two…read moredays) pulling the cylinder head off the car. Then when I got the cylinder head up to the front of the wrecking yard, they said what I had pulled was much more than the cylinder head and the price was now $300. On this type of engine the cams are in the head and I had pulled the cams out of the head so I would not bend a valve as I pulled the head off the engine. So the parts they were looking at were the parts that come with a cylinder head at any other yard but I had separated them so as to avoid damage to the head. Plus their sales people (Bob and Pauline) are rude and not polite to their customers at all. Not a place that has any clue about customer service. Don't go here for used auto parts in the Youngstown area.

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

I had an excellent experience at Kufleitners. I'll make a long story short. I had an issue with…read moreone of my speakers/an area surrounding the speaker that seemed difficult to figure out. With the help of Marty, AJ, and Jesse, the speaker problem was finally resolved. They care very much about patient satisfaction, and it is reflected in their actions. I feel this is a trustworthy dealership. Thank you!

First time taking my car to the service department and unfortunately it was not pleasant. I had to…read morekeep calling to check on the service of my car. I was given a quote and approved that amount, but when I picked up my vehicle, it was $1200 more than the estimate. I paid it because I needed my car, but had an attorney help me draft a letter and sent it certified mail requesting half of my money back. Under Ohio laws (OAC 109:4-3-13), automotive repair companies need approval before making repairs exceeding the initial quote. On the positive side, they did provide me a vehicle while my car was being repaired and did end up reimbursing half of my money. Then, 4 months later, the same diagnostic code came on my Jeep and I made an appointment at Kufleitner's, as the work has a 2 year warranty. They refused to even diagnose my Jeep and told me the work they did was not warranted. Again, which I don't believe they can do. They're upset because they did not follow the law and someone held them accountable. Throughout my life, I have purchased to date 7 Dodge-Jeep vehicles and have never had a negative experience from any other dealership. I ended up taking my Jeep to Jim Shorkey Dodge-Jeep. They made the repairs, as the parts were still under warranty. They were pleasant and great to work with. Next time, I will definitely go there, but will never go to Kufleitner's again.