Do not use Stratton Chevrolet if you want good customer service AFTER the purchase. We purchased a…read more2016 Chevrolet Traverse on 5/31/24 and noticed a very rough shifting in the transmission in the middle gears. They were notified of the defect immediately, and began the "You bought it AS-IS". This started in the service dept. with Jim, and ended with the salesman who sold the vehicle, Bill. They said they would work with us by splitting the repair cost, but would not take full responsibility for selling a vehicle with a faulty transmission. I am not originally from this area, so I am not a "buddy" or family member posting a review because of my familiarity with them. This is an objective review. Do not take your business to them if you're looking for professional treatment

Awesome dealership. Dennis is the man! Go there for all your chevrolet needs & they will make it…read morehappen, they don't bs & they keep it real

The owner is very polite and helpful. The atmosphere of the shop is very comfortable and welcoming…read more The prices are fair and the work is done with precision and accuracy. They are thorough and efficient.

The owner is very rude to customers, the atmosphere of the shop is incredibly uncomfortable. The…read moreprices range from relatively reasonable to outrageously expensive. I'll never take my vehicle there again

Beware- something is not right here. I went in looking at a used Cadillac they had listed for sale…read more I am a single mature female. My life circumstances has required me to cut my life's expenses. I arrived at the dealership and I thought it was odd that they wanted to look at my trade first before I even looked at the vehicle I was there to see. The sales manager came out, introduced himself (wish I could remember his name) took my keys, went and inspected my vehicle, came back without a word and dropped my keys back on the salesman desk I was sitting at. The salesman provided me with a CarFax report and stated their service center had inspected and serviced the vehicle. The salesman then said he would pull the vehicle I was looking at up to the front of the building. I could see him going back and forth, just wandering, first saying he couldn't find the keys, then he comes over and said it was out of gas and he needed to go put gas in it. When he comes back , he's at the front counter, back turned, talking to someone at the front desk. I had an uncomfortable feeling. He finally returned and said, ok I have it pulled up out front. I get into the vehicles drivers seat. I turn the vehicle on. EVERY Dash-light and warning sign is on. Brake, transmission, sensors , abs, steering. I say , all the lights are on and they're staying on. The car, sputters, brakes soft, steering is difficult. We take the car for a test drive, get back to the dealership. I start testing the A/C Not working! We get out, he tells me, his service department will take care of the issues. He Is not interested in showing me the vehicle, doesn't open hood, backseat or show me any of the features. Opens up the back lift gate to show me it has weather tech mats . I look, every wheel is chewed up and cracked. He comments something to the effect that they gave me compensation towards my trade for the condition of the wheels or something to that nature. We walk back in and sit down back at the salesman's desk. He pulls out the appraisal of my car ( from the sales manager). Indicates that it's from the Kelly Blue Book values. My car is a BMW 7 years NEWER than the Cadillac I was looking at, 50.000.00 LESS miles in great condition (NO DASH or WARNING lights on. Their offer was $4500 more than their HOOPTY ! Keeping in mind they were saying it's based on Kelly Blue Book value. I have provided the same day Kelly Blue Book instant offer from the same day! $ 2575.00 higher . Basically robbery, of my car and double dipping . I went to a Cadillac dealership expecting an experience that would warrant a reputable dealership, I instead got the POT-LOT experience. I wouldn't buy a lawnmower here.

We recently purchased another vehicle from Lavery Automotive Sales and Service but this was our…read morefirst time to buy from the previously-owned inventory. Terry treated us right as he always does along with the fabulous staff at Lavery. We couldn't be happier with our 'new to us' 2016 Chevrolet Colorado. Thanks!

Tom's Tire in East Palestine is a very nice local tire and service shop that will still pump your…read moregas for you! We had an issue with our tire losing air every day, and they got us in quick without an appointment. They also took the time to educate us that this is a common problem with aluminum rims in the very cold, and that they cleaned the rim and remounted the tire and the problem was gone. Tom's was also able to get us a great price on a pair of tires and installed them the next day. I'd highly recommend that you try Tom's the next time you need service in the East Palestine area.

I use these guys for everything I can: tires, oil change, brake pads, and even an alternator…read morechange. They are always fast, efficient, and friendly, and I feel their prices and rates are very reasonable. I highly recommend.

Great place. Knowledgeable staff. New and used parts selection. I highly recommend for parts or…read moreservices.

Always great service, friendly staff and handles with care. Last time I was in, the technician went…read moreabove and beyond and changed my tire for me, after the oil change. Thank you! This is my favorite place to get my oil changed.

The customer service is exceptional everyone is friendly and easy to talk to, which makes the whole…read moreexperience feel stress-free. What really impressed me is how proactive they are. They didn't just do the basic service and send me on my way. They took the time to look over my car and point out a potential issue before it turned into something bigger. They explained everything in a way that made sense, no pressure, no upselling, just honest, helpful service. It's clear they care about their customers and the quality of their work. Definitely a place I'll keep going back to. Thank you, Rusty and the team.

Good friend of mine bought a truck at that dealership. Was supposed to have a winch on the truck…read more Was on the window sticker and everything. Previous owner removed it and the dealership didn't tell anyone and refused to do anything about it. I was there and heard how rude the sales manager was. Very rude. I wouldn't send anyone to buy a vehicle there.

Just bought a car from them Chuck was awesome Very caring to customers Jonathon in financing was…read moregreat

Absolutely the best prices! And tired are beautiful! The owner and mechanic there. Were an absolute…read moredelight. Very friendly very honest. Would absolutely send anyone there! Best part they are truly local for me! As I too live in Windham.

The owner Mike is a good guy and he will give you a reasonable deal on tires…read more No Hassle!