Provide a solution for the mistakes that were made. Common sense should not need to be a specific instruction. Perfectly good clothing was thrown in the trash or stuffed in boxes. When I asked them to provide a solution to address my concerns there has been no response.
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Sep 7
Re: New message from Youniquely Clean.
Putting clothing in an apparatus clearly meant to hold clothes should not require a specific instruction. I still have not found my very new laundry basket and I was in the garage when I had to pick up a prescription and there are clothes that I have only worn a handful of times at most. Why? What do you think should happen?
Re: New message from Youniquely Clean.
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Sep 7
Sep 7 at 2:09 PM
Putting clothing in an apparatus clearly meant to hold clothes should not require a specific instruction. I still have not found my very new laundry basket and I was in the garage when I had to pick up a prescription and there are clothes that I have only worn a handful of times at most. Why? What do you think should happen?
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On Sunday, September 7, 2025 at 01:24:28
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Yahmena from Youniquely Clean replied to you
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Youniquely Clean
Youniquely Clean
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I am writing to you to clarify the recent cleaning service and address your concerns.
During our conversation, I took careful note of your instructions, including placing clothing items in a bag. As I recall, there was no mention of using a basket. Please be assured that only trash was disposed of, and all food products were properly stored.
I sincerely apologize for any miscommunication or inconvenience this has caused. Please let me know what you would like to do to resolve this situation.
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