You could not find a better crew in Fayetteville. Pete will take care of you from start to finish…read moreand beyond. He means it when he named is company "The Extra Mile". He always goes above and WAY beyond what is expected and has truly become my "go to" for anything I need in Fayetteville. TOP NOTCH!

From the owner: The Extra Mile specializes in cleaning carpet, upholstery, tile and air ducts cleaning. We include…read moreservices other companies charge extra for. We also specialize in water damage, smoke damage and mold remediation. We extract and dry water quickly and efficiently. We are able to deal directly with your insurance company to get your life put back together quickly. All are technicians are trained and certified in their areas of specialty and they strive to provide quality work and service to each customer.

Excellent service. I just finished phase one. The ladies that came here for two days in a row were…read moreso sweet and professional. They did an outstanding job with cleaning my home after my fire. They cleaned everythin, every corner from top to botto. I hope and pray the rest of my experience with them is as top notch as the first phase.

I used this company for restoration services after water damage in my townhouse. This company was…read morevery responsive in helping me resolve the flooding in my home. I appreciated their help and thoroughness. One piece of feedback I'd give is 1) Don't ask customers to sign documents that are incomplete and 2) Get a more streamlined system for document management and signing instead of sending customers twenty separate emails for signature.

Despite originally only being hired to replace flooring, they were able to expertly tackle two…read moreentire bathroom remodels after water damage and mold were discovered. They made the process easy despite being several states away as the repairs were happening. Communication was great and I would absolutely hire them again. They may not be the cheapest, but I certainly got what I paid for- peace of mind and an amazing experience end result!

From the owner: We believe in honesty, integrity, and transparency in all our dealings with our clients Which is…read morehard to find with general builders. We value teamwork, professionalism, and continuous learning and improvement.

I contacted Independent Restoration Services to request a flood damage assessment and demolition…read morefor my home. They responded immediately and guided me through every step of the process. Their crew was highly effective, communicated clearly, and handled everything with professionalism. They even spoke directly with my insurance agent, which made things much easier for me. I especially appreciated their transparency -- they were extremely candid throughout, which gave me confidence in their recommendations and work.

Excellent service. Jeremy was at our house within a couple of hours after we called and was very…read moreprofessional, knowledgeable and helpful. They completely resolved all our issues and we were totally satisfied with the service we received. We highly recommend this company!

Very disappointed with Showcase Restoration. We chose them as they were on USAA's preferred…read morecontractor list. We thought that meant we would avoid headaches in the future. Boy were we wrong!!!! I can't believe USAA would recommend a company like this. They were hired to mitigate the water damage and replace our hardwood flooring due to a dishwasher leak. The entire process dragged on and many of the repairs had to be redone a second time. (How hard is it to send a crew the first time that knew how to paint or replace a cabinet with a like quality?) Our center island had to be disassembled and when they put it back together, it was a shotty mess. After much arguing, they disassembled it again and sent it out to a professional cabinet maker for repair. Another month went by without our kitchen. We were very disappointed in the lack of trained workers they sent to our home. The flooring was poorly installed from the start--chips were visible on day one, and instead of fixing them, we were told to fill them in with a marker. The floors squeaked and gave when walked on, clearly pointing to improper installation from day 1. They even sent a crew out early on to spray WD-40 between the boards to try to stop the squeaking, which is completely unprofessional and not a real fix. The crews themselves did not appear to be properly trained in flooring installation. We also questioned why they installed flooring under our kitchen island when our original floors did not run underneath, but our concerns were dismissed. When we tried to resolve the issues, things only got worse. After filing a complaint with the state insurance commissioner due to lack of response from USAA, Showcase falsely claimed they had already replaced boards--this never happened. Poor workmanship, lack of professionalism, and inaccurate statements. I absolutely would not recommend.

After an unfortunate valve break and flooding in our bathroom, garage, and fourth bedroom, Project…read moreSupervisor Russell Webb made the repair process a breeze. He walked us through the process and delivered amazing results. Russell was in constant contact throughout the entire process and sent picture updates routinely. He took the stress out of this repair and we couldn't be more grateful. I highly recommend Russell and his team for your repair services!

They use inferior subs and don't stand behind their work. A sub cut a pipe behind my master bath…read morevanity and covered it with drywall. The leak was slow but after 3 years it showed up through mold and mildew behind the vanity. APR did nothing!

If I could less than a star I would. Please do not use this company! we had a fire on 12/25/2021…read moreand did not get our house back until 3/31/2023! Their subcontractors were absolute the worst of the worst. We are still dealing with them because our hardwoods are so messed up. They will not take responsibility for the work even though they know they put us through hell for 17 months. I am sure this review will get deleted just like they have other reviews I have left.