Two years ago we decided to move from BoA to Pinnacle Financial Partners. We wanted a local bank…read morethat gave us premium customer service and fewer fees. We did some research on some local FB groups and we got great feedback about Pinnacle. And we are SO glad we made the switch. While BoA has tons of ATMs, you can also get similar ATM access with Pinnacle...and no fees. The customer service here has also been stellar. The team responds super quick and always with amazing attitudes. Maybe this bank isn't as "shinny" as the big international banks, but we feel right at home here due to the great personal attention and flexibility we've experienced. Thank you to the Pinnacle Financial team for making this happen!!

Emily in the branch was kind and helpful. She answered all of the questions I had and assisted me…read morewith my transaction.

I have had my investments with Fidelity for over 26 years.. During that time, I have only…read more been to a Fidelity office three times. Once was in New York to deposit a check, the other two times were at the Franklin TN office. After my experience dealing with Luke at the front counter in Franklin, I am ready to close my account. I needed to go to the Fidelity office to wire money to Mexico since I am planning to purchase property there. During my first visit, Luke acted like it was a big inconvenience to send the wire. Given the difficulty he was having, I sensed he did not do this often. I returned two weeks later to send money to a different account in Mexico that I would use to purchase the property when it was time to close on the deal. Unfortunately, Luke was still working the counter. This time, he made several odd remarks like : "How many accounts do you have in Mexico". Then he asked what the money was used for because "people" questioned him after the transaction. I said that I told you the purpose during my last visit. Then I asked what he said. He responded "To help a friend in Mexico pay bills". At this point, I was very upset and said no, it was to purchase property. He said, "we'll I didn't remember because I do a lot of wire transfers".. Really, based on his lack of competence, I would say he doesn't do many. I have received far better customer service at banks where I carry a fraction of the amount I have with Fidelity. I see no point doing business with a company that treats its customers so rudely.

Wes Woods Financial has handled all of my finances since I lost my husband several years ago and…read morewas clueless about how to handle his 401k. I started there and was so pleased that within the year, I turned over other monies from stocks and maturing CD's to The Woods group to handle. I have always been very pleased with the results, with their openness in how to handle my account and with the speed with which I can access my money with no hassles. The reps have advised me on specific purchases within my portfolio so that I can get the most from my money plus they offered items with the best tax breaks. I have recommended WWF to several friends because I am so confident in what they offer and in how they run the business. iIt has really helped me and given me peace of mind as well as safety and growth in my finances.

My wife and I have been using Woods Financial to manage our retirement portfolio for a few years…read moreand have seen great results. Rachel is fantastic and we feel that treats our investments the same as she would her own. We agree with the philosophy approach taken. This year, we had Woods do our tax returns and was well pleased with that service as well.

Anyone I have ever talked to with the Zander team is always very helpful and pleasant! Great people…read morewho care about doing what is best for the customer! I use them for multiple lines and recommend them to my friends!

Upgraded my ID theft insurance over the phone very promptly and was very helpful with information.read more

Garrett was amazing. He was very knowledgeable and helpful. He made what would've been a headache…read morean easy process.

Great price. Great service. I'm always able to reach a representative and they always help me with…read morecourtesy and expediency.

Eric has been a great resource to me individually and our family over the last decade…read more Unfortunately, we have needed his services multiple times. He has always given sound equitable advice and the best path forward to resolve the matters at hand. I appreciate him as a professional, but consider it a great value to have his friendship.

I unfortunately had t file bankruptcy. My attorney, Eric Fox and his paralegals made the process…read moreeasy. Eric was with me when I had to go to a meeting and he made me feel comfortable. If this happens to you I would highly recommend Eric Fox Attorney at law. You will get high class, affordable help.

I had an Informational Meeting with Jason Egly to learn more about Egly Insurance Agency. He…read moreprovided knowledgable helpful information for me to make good Insurance Coverage decisions. I look forward to meeting with him again.

Jason gave me really bad service. He said he would not increase my rate, just $2.30 and it went up…read more$70. He said he would get me a refund and call me by the end of business day. That was 3 weeks ago. Won't return my calls or texts. Very poor customer service! Strongly not recommend him!!!!

great place to if your needing fast service. ask for Kristin she has amazing customer service.read more

This is the best place to get a loan when your in need! not only are they nice people they are very…read morehelpful as well. they don't just treat you like another client. The manager Theresa Billiot is amazing! She is such a sweet lady!!