Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

First of all it is crowded at the drive through ATM on a Saturday. The drive through is backed by…read morewoods. This is a potential danger of being robbed at the ATM and the person takes off in the woods. Especially at night or after dark. I like the convenience of the bank but I am cautious at all times.

I was dealing with an issue that had already been a thorn in my side; On the phone and in person…read moreand once again I complied with what was asked of me and arrived at the bank and Immediately Jon was sending me away without resolution. Tricia on the other hand overheard/observed there may be a possible problem and she got the job done with ease. Much appreciated

Craig Jenkins was outstanding to work with, he informed me of the process every step of the way…read more Craig answering any questions that I may have had and made himself available anytime I called. I would definitely use him in the future and has already referred him to some of my coworkers.

From the owner: We are experts at guiding our clients through the mortgage process to make the transaction smooth…read moreand easy. We specialize in VA & FHA mortgages

As first time home buyers, we had a lot of questions throughout the home search and buying process…read more Jordan was very patient and took the time to answer every single one. She was extremely responsive and always proactively reached out to make sure we felt in control of the process. Jordan and her team were extremely thorough in the home buying stretch and made it such a positive and easy experience. We couldn't recommend her more!

Jordan was very effective and professional. She was great at communicating what paperwork we…read moreneeded and made sure we met all of our deadlines. She made the loan process smooth and unstressful. It was great knowing she was in our corner taking care of everything. I highly recommend Jordan!

Monarch Mortgage is a very customer service company. They help me with my mortgage. They really…read morecare about there customers. If you need a mortgage, you should go to the company website and look up Dick Harbin. He is the best in the business.

From the owner: FHA/VA/Conventional Refinance/Purchase…read moreConstruction Loans USDA Loans

Do not go to Millennium Title for any reason! It only took 5 months and several emails to get my…read moredeed recorded. And once it was, my legal name was incorrect. They say they want to make the closing process "accurate, affordable, and trouble-free", which is HILARIOUS! "Communicating on a regular basis" HA! It took 6 emails attempting to get their mistake of my name acknowledged but Mark, who owns the company, didn't even attempt to make the correction. I eventually reached out to DC land records and had the confirmation of the correction within a week. This process has been everything but trouble-free and accurate! The number of times I had to send documents back to Mark and Alisa is laughable. They would attempt to start a new email chain and attachments were misplaced; thankfully I'm incredibly organized and could pull up the documents notarized 3-4 months prior back to them within minutes. I wish I had gone to another company. Do yourself a favor and save some time. Go to a more reputable title company.

Although I have never met Mark Shrader, he literally saved the day on a purchase here in Seattle…read more We were struggling to get a Free and Clear Report on a property and some other title companies did not seem to know what they were doing. Mark jumped on it right away and within minutes I had what I needed to close this loan. This was OUTSTANDING customer service. If YOU are ever in MD and in need of a professional, courteous and genuine Title Company please seek them out. Thank you again Mark and have a wonderful day!!!

Where do I begin, started as a referral and I had the highest hopes but not only did Marcus Eligan…read morefall short of my expectations I can tell you for sure I will probably never buy a house again thanks to his company. As a first time homebuyer I was new to the process and looked forward to all that came along with it. I heard many a times that it can be a stressful process but I was not prepared for this at all. I was given an approval letter that contained a rate. Moved forward with my home buying process. I was told that if I needed anything I should contact him but when it came time to contact Marcus he was unavailable and constantly reminded me that his mortgage calculator is available on his website. That's one way to make someone feel like a number. Then my rate changed again and my realtor and I celebrated my new low rate. I continued my home search hoping things would get better but nope. Marcus informed me that on weekends when most people are out shopping for homes that he will not be available to price quotes or anything of the such. My calls and emails went unanswered, but thank goodness for my realtor who was able to help me along the way. Then my rate and downpayment changed yet again because Marcus and I quote "was unable to get me into a program". Now having worked in customer service for a very long time I have learned to never provide information unless you can guarantee it. So now my rate has gone up and so has my down payment, Do you think Marcus called me to tell me this information, NOPE! On one of my many calls to him he just threw it out there as if it was some small thing. Do you think I was given an apology? NOPE! A higher rate means higher monthly payment, higher downpayment means more money from my pocket. But hey no sweat on his back because he will still be paid at the end of the day. I was even told to "find a new lender if I was not happy" instead of apologizing. Now three days before my closing I was told I'd have a certain downpayment, two days before closing I was given the same number. The day before the wire is sent I receive an email with a number that's $5,000 more than what's discussed. I'm upset so my realtor being the Godsend she is contacted Marcus and he told her the number was wrong and it would be no more than a certain number again. YET ANOTHER LIE! I should have went with another lender but I didn't feel like starting again and possibly loosing the house I loved so much or getting the same results with anyone else. I don't think I've ever cried so much in my life. During a time when I should have been celebrating this is what I dealt with. If you want to feel like a number then this is the company for you! If you want to be given the run around and lied to pls by all means give it a go! But if you prefer to be spoken to and treated like a human being then this is not the company for you. Also, I don't want to seem like it's all bad, after all the hell I was put through Marcus managed to get me a $1000 credit which only made me have to bring $4000 more to the table then expected and a higher rate that came along with it! This caused me to have to move in later then expected because those funds were allocated to my moving fund. As a single mother I do this on my own, so unexpected funds don't come easy. But hey, so sweat off your back right. Do your research because everyone is not treated equally with this company. Unfortunately as a single black woman my experience with terrible. I was spoken to as if I was less than by two people at this company and I hope nobody else has to go through this.

Let me start off by saying I highly recommend this company. We started with someone else and…read morethings weren't going as planned. We had to make a change and fast. We were introduced to Mr. Marcus Eligan and we only had approx. 2 wks tops to close. He picked the ball up and it started to roll! He got the job done in 2 wks!!! His professionalism and sincerity and going the extra mile is very rare these days so we truly appreciated that. We are so elated that it all worked out. We are now proud HOME Owners!!!! Thanks again to Marcus and his team!!!!! PS. If your looking to buy a home call Marcus!

This branch of the credit union is about a 50 minute drive from my residence. Most of my recent…read moretransactions have been via the ATM. Today I had a couple of hundred dollars in loose coins I wanted to cash in. The coin counting machine worked and I received cash from a teller. I had another 50 min drive to make. So, I figured I'd make a pit stop before getting on the road. I was told the restroom was closed for security reasons. Really, what the what? I've been a member of the credit union for over 30 years and I've been using this branch since it opened. This is the first time I was not allowed to use the restroom. That is unacceptable.

The worst PGCFCU. I waited 30min to be seen and process a new debit card just to be told the…read moremachine is broken...something they should've already known. Waste of gas and a waste of time.