Started out on a positive note....but over time things deteriated. If you choose to use thies…read moreservice i strongly suggest you keep things extremely professional. The lack of comunication was frustrating They bill you and charge your credit cardbefore sevices are completed. They never answer the phone on the weekends and sometimes during there scheduled buisiness hours. I suggest having a camera due to the fact that I strongly believe that they were not honest about the number of scheduled visits I think they are under staffed and over whelmed. I try to give everyone the benefit of the doubt but when i chosse to part ways they refused to return my keys and i had to pay for my locks to be changed. I would use Windy City Paws they are the best in chicago

We used the company for two years for occasional walks (up to 1 or 2 per week). We like the check…read morein / check out procedures and GPS tracking of the walks. We were pleased but the service has gone down a lot recently on reliability. During the past month, four walks were requested and never confirmed nor acknowledged. Even after texting inquiry follow ups, the texts were not answered in a prompt manner (up to a day after the desired walk). Not sure if they are having software issues, but the lack of comms made them. It seem reliable which is something we want in a dog walking service.

Highly recommend using Pet Care Now, Kara took great care of our dog and kept us up to date on all…read morevisits. I am glad I found Pet Care Now and will use them again.

Thank you, Hershey and Savannah had a great time. We really appreciate you being on time and…read moreproviding that extra effort to every detail. We plan on being regular customers now that we have experienced your excellent service.

I used Out U Go for two solid months of daily walks with my 'girls' recently and couldn't have been…read morehappier! The entire process from the familiarization virtual meet through the daily communications on each walk was easy and comforting. Lindsay really took the time to get to know me, the dogs' routines and preferences, my preferences, and everything in between. Jessica was our walker most visits and very clearly took excellent care of Beatrice and Violet. I looked forward to the daily updates that were not only thorough but thoughtfully wonderful each time. She was so considerate of being in our home which you'd never know anyone had even been in if she hadn't left the detailed notes about after visiting. She even brought in packages several times! The girls clearly loved their time with Out U Go and they'll be my go-to for all future needs.

Out-U-Go staff are great with my pups (4) who all have a disability of one type of another. They…read moretreat them like family and I feel confident that they are getting what they need when I am not there! It is very easy to work with them for scheduling and they have been very responsive when I have had to address special or last minute circumstances. I have used Out-U-Go South-loop for 16 years and before that used Out-U-Go Oak Park for several years. Never a problem and highly recommend for both dog walking and pet sitting.

FitDog took wonderful care of our good boy, Robot while we were away at work. The care he received…read morethere was top notch and the people who work there are beyond friendly. We only left because we moved to the burbs and are now struggling to find a place like FitDog to take care of our big guy. Robot was always happy to run in to "school" as my 4 year old called it and when we picked him up he was always exhausted from playing (in a good way!). If you are looking for a place for your pup to run around and play with other good boys and girls - this is the spot. Also, the people who work there are so kind and it was sad to leave them as well. They always had a huge smile on their faces and even made bonds with us humans during pick up and drop off.

Fit Dog is the absolute best! I was first introduced to them 5 years ago. I've sent two of my dogs…read morehere and have only had overwhelmingly positive experiences. The facility is clean and safe. The employees are all wonderful, trustworthy, kind and provide exceptional care for all the dogs. The transport services have been a saving grace for me given my work hours. You will not regret becoming part of the Fit Dog Family!

I can't recommend Green Paws enough! The office staff are so helpful, flexible, and responsive, the…read morecare team is so caring, transparent, and thorough - it's been so great to have people I can completely trust take care of our pets while we're at work or away for the weekend. Our pets have lots of needs and everyone has followed our detailed instructions so well. We're moving and we're going to miss everyone at Green Paws so much!

We love Green Paws! They may be a little more expensive than other dog walking businesses, but the…read morelevel of care and attention they provide is unparalleled. They are attentive to detail, responsive, available on short notice in a pinch, and they do so much more. Having an established relationship is great, we always know the pet care specialists and they introduce us any time someone new will be coming around. Excellent service, we recommend them to all our friends

I wish I could give Amanda more than 5 stars. What's not to love - she takes amazing care of my…read morespazzy Jack Russell. My last walker also took amazing care of my senior dog who needed to be carried up and down the stairs. Great care with the dogs They genuinely love the animals they care for. I never worry about him. Flexible with my changing schedule. Need earlier, later, cancel, switch days, a second walk - never a problem. Convenient scheduling. Great communication. The app makes everything super easy. She even texted when my kitchen flooded. Your dog is family - your walker is in your home - don't settle to save a buck. it's not worth it.

I just love this place. Brian is our dog walker. He always lets us know how Jeeves did on his walk…read morealong with a great picture of our dog outside. I can tell Brian really loves his job as a dog walker which makes me comfortable having him as our dog walker. I think they're reliable and I know my dog loves Brian too. I would highly recommend paw Street pets

When I first met Lenny, I was excited by his energy and love for our four-legged friends, and don't…read moreget me wrong with the 1 star--he does love them. However his lack of respect and customer service are going to do him in. I believe in starting with positives so let's start with what I liked. . . Walks with Lenny does not have a weekly walking minimum. This was perfect for our schedules and budget. Lenny was great at messaging us on Sunday to ask if we needed any services for the week. Jackie was the BEST dog walker--she communicated really nicely and told us when she arrived and left our home. She was wonderful. On to the not-so-good. . . When I first met Lenny, what I liked about his business is that he assured me that there would only be one dog walker (himself) and on occasion (if he was tied up or on vacation) one other assistant. He clearly stated this is what sets Walks with Lenny apart from other dog walking businesses: "You would always have the same person. You're not going to have a different person walking into your home." Why is it that Lenny never entered our home? And that we had FOUR DIFFERENT walkers enter our home? Every time someone entered, we received another call to give permission to the new walker whom we never met. One other person I get, but FOUR?! The other thing I did not appreciate about Lenny was the lack of customer service and respect he had. It always seemed that Lenny was never at fault and he would use A LOT OF CAPS to get his point across, which just comes off as though you are yelling/trying to make a point/rude. Example. . . Our last encounter was not a pleasant one. We were out-of-town and hired Lenny to do a day walk while our friend who was home-sitting was at work. I requested the walker be there between 11 a.m. and 1 p.m.. So I found it surprising when Lenny messages me at 1:45 p.m. saying that the (new) walker was having issues getting into our place. The two keys that were given to her were not working. We called our front desk and they assured us that she was able to get in on the second key, so why Lenny reached out? I am not sure. I am not an innocent party. . . I was beyond frustrated with Lenny because of the way he replied to me after I stated that no one had ever had a problem getting in our door. He replied with, "I understand that. But we are having one NOW." **Mind you, the walker was already in after getting the 2nd key**I asked Lenny to talk nicely please and ask the dog walker to go to the front desk for help ASAP because a) my dog should have been walked maximum 45 minutes ago and he still didn't address the issue, and cap letters via text, email or review are yelling. He then proceeded to tell me the problem of the 2nd key and I asked him to please stop arguing with me. This wasn't the first time we had a conversation like this. . . I just never spoke up about his rude texts/manners. I regret I never did because maybe it wouldn't have gone this far--I blame the wine tasting :). The outcome. . . Lenny then replies back with the following text which can be see in the photos section. If you can't see it here is what he said, "You know what Vanessa? I am NOT arguing with you. I am rebutting your insinuation she wasn't smart enough to go downstairs and ask for help. Now, Lady will be walked today FREE of charge but I/we are not walking her again after today." And as you can see, I was perfectly okay with that. Obviously, Lenny does not need customers nor does he care to keep them on. That's not good customer service. By the way, this was our FIRST and ONLY (I am yelling :P) confrontation. Since then (4/26/14), we have hired a new dog walker and they have entered our place twice with no problems, we have received photos and texts for when they go, and we have met the other dog walker who would possibly enter our home. **FYI--I apologize as I did not proof read this**

Lenny just bought my Starbucks this morning. I'm a complete stranger and we hadn't spoken even two…read morewords. I thanked him and we got to talking about how he has been out of work during COVID, but he noticed my mask, which has puppies on it, and felt motivated to do something kind. He explained that he's been supporting all his local people and businesses even though he hasn't been receiving any business himself. While I don't have a dog to support Lenny myself, I want to spread the good word about Him! What a nice man. There was a Great Dane in front of him in line, and the two had an instant bond. I would definitely recommend this local awesome guy!!