I hired Nate Wagner from Wagner Built Construction back in March/April 2021. I was promised the…read morework would be done before winter 2021 as I feared that our deck wouldn't make it through the winter. He assured me it would be well done before then. At this point in time he's taken thousands from my family and he's done no work. The promises to start the work started in May 2021. I would constantly reach out as I was wondering where he was and looking for updates. He did respond most of the time but not always timely. However, there was always a different reason he couldn't start or a false promise that he was starting soon. Some of the excuses he gave were due to delays from covid, a hurt worker, lack of staff, issues with his truck, needing to see a dentist, etc. The list goes on. He knew all of these were obstacles before he signed a contract with me and even after. I just wish I knew because I wouldn't have signed a contract with him considering my situation. I'm shocked he continued getting others to sign new contracts with him without disclosing any of this or simply being up front that it would take months and months before he could do the work. At this point in time he won't refund my money as he said he'd already put all the money into the supplies he bought. However, similar to others he can't provide proof of all the supplies he bought. I feel as if I was taken advantage of. I pray he does the right thing and pays me back as well as others in the same situation as me.

This company NATE WAGNERhas taken our $12 ,500 and now is MIA. We have repeatedly asked him to…read morereturn our money when he couldn't provide proof of materials ordered after 2 1/2 months. He has never ordered anything and keeps making excuses as to why he can't work or return the money. We now have an attorney handling it. STAY AWAY!

They were polite and did the job efficiently. They arrived on time. They double-checked to ensure…read morethe job was done completely before leaving. Fair rate.

All I wanted was a quote to do my roof. The sales manager, Alex Burdukov, came out and checked out…read moremy roof. After walking around on the roof, he came down and did nothing but insult me over and over again! He was relentless to say the least. To top it off, I was still going to have him at least tarp my roof in order to stop my roof from leaking into my house, so I set it up with him to come out that weekend to do it, and he stiffed me, which allowed a great deal of water to leak in while it poured out all week. Very poor business, or at the very least, the sales manager! He should get fired on the spot! Although the company itself looks extremely professional, and is no doubt very good at their job, and extremely knowledgeable, it is because of this guy that I will never recommend them to anyone if this guy is involved in any way!

NBS is an awesome company to work with, and we highly, highly recommend them!! We hired them to do…read morea full tear off of our roof, and we are so very glad we did!! Alex came to give us an estimate, and to talk with us about the job. He came when he said he would, he was extremely knowledgeable about his products, as well as exactly what needed to be done. He and his brother Paul are very friendly, and very respectful! In fact, their entire staff is friendly, and respectful as well! We couldn't be happier with our roof, as it looks amazing!! They also took great care in protecting our landscaping and home! They cleaned up so well, you would never know they were even here, if it weren't for our beautiful new roof!! Their price was extremely fair, and we would absolutely choose them again!! Give them a call!!

Bill is a liar, i seen the worker racking the shingles, he said the pattern and directions say to…read moredo so. Not true. Start with a full cut 8 inches off and continue so it looks like a staircase. That's what the directions say. My roof leaks bad, when I call him over he said he isn't married to company and would fix it. He never called back and heard nothing from him or owner. Does alot of work for Steffens construction, a drunk Bill is. And sell you his mom, to get a job.

was not going to leave a review until I saw another 190 vehicle negligent review about three years…read moreago... today a GMC Sierra red pick up was going about 90 mph and swerving in between lanes at roughly 7:30 in the morning. There's a difference between going fast and being negligent. I hope this review finds someone before they contact blue box if they care about service when nobody's looking.

Filed complaints with the BBB and the NY Attorney General's office. Chris Reid texted me a few…read moretimes pretending he was going to reimburse me and bring over molding. Then he didn't show up. I'm now in the process of preparing my case for small claims court. Do yourself a favor and hire a different company. I will never hire anyone who isn't registered with the BBB again. This company wasn't registered, but supposedly had an A+ rating. Instead of making things right, they'd rather insult me.

Demanded cash on top of the agreed amount to finish the job. Did sloppy work. Straight up lied…read moremultiple times to cover their asses. BBB wasn't much help.